Is Cardfactory down - January, 2025?

Cardfactory Outages and Status
Cardfactory Logo

CardFactory.co.uk is an online shop that sells a wide range of cards, wrapping paper and gifts for all occasions. The website offers customers the opportunity to browse through a range of products in order to find the perfect card or gift for any occasion. Customers can also take advantage of discounts, offers and promotions available on the website.

Cardfactory outages reported by users in the last 24 hours

No Cardfactory problems reported in the last 24 hours

This chart shows the number of Cardfactory outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Cardfactory User Reports

Check out the latest user reports on Cardfactory, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Jan 19, 2025 - 12:13

    A visitor from Oxford, United Kingdom has reported a problem with Unable to add photos to personalised card

  • GB Flag Icon
    Jan 18, 2025 - 22:48

    A visitor from Oxford, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Jan 18, 2025 - 22:43

    A visitor from Oxford, United Kingdom has reported a problem with Unable to add photos to personalised card

  • GB Flag Icon
    Jan 18, 2025 - 19:04

    A visitor from Oxford, United Kingdom has reported a problem with Unable to add photos to personalised card

  • GB Flag Icon
    Jan 12, 2025 - 19:08

    A visitor from Glasgow, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Dec 09, 2024 - 11:40

    A visitor from Aldershot, United Kingdom has reported a problem with Unable to add photos to personalised card

  • GB Flag Icon
    Nov 03, 2024 - 14:37

    A visitor from Wisbech, United Kingdom has reported a problem with Unable to add photos to personalised card

Join Cardfactory Discussion

Suggestions? Issues? Outages?
Please share your Cardfactory experience with other users around the globe.

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Cara

Glasgow, United Kingdom 9 days ago

Unable to select home delivery, keeps changing to collect

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Kathryn

Aldershot, United Kingdom 1 months ago

Unable to check-out, it shows

Sorry, it's not you, it's us

It looks like we're having some internal server issues, but we're working on it.
Maybe grab a cup of tea and come back in a bit.

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Maureen Preissner

Croydon, United Kingdom 4 months ago

not reacting to keying in on personised cards

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Rocco W.

Aylesbury, United Kingdom 5 months ago

Internal server issues!

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Rocco

Aylesbury, United Kingdom 5 months ago

not letting me click the add payment details button

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Manchester, United Kingdom 6 months ago

Cant get passed filter Wont let me enter filter

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Manchester, United Kingdom 7 months ago

I have tried on my laptop , iPhone and android and cannot pay for items in my basket

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Southwark, United Kingdom 7 months ago

Unable to checkout online

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R

Drogheda, Ireland 8 months ago

Login and go to basket and order disappeared and logs me out

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Frailes, Spain 8 months ago

Cannot check out each time you have to login and then says your basket is empty

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Michelle

West Bromwich, United Kingdom 8 months ago

Unable to select card size, add anything to cart or check out.

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Ely, United Kingdom 8 months ago

Tried to order a personalised card. Not letting me proceed

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Hannah

Hayes, United Kingdom 8 months ago

Photos and card designed, but unable to add to basket. Yellow smiley head bouncing up and down.

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Greenwich, United Kingdom 9 months ago

All Payment details not going through

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J

Ashford, United Kingdom 9 months ago

Yes I am not able to go to checkiut

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Cranleigh, United Kingdom 9 months ago

Card payment option not showing

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Mrs M A Britton

Chesterfield, United Kingdom 10 months ago

Will not let me order anything online, have used Card Factory many times and had no previous issues.

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Jes

Tamworth, United Kingdom 10 months ago

Can’t upload photos. Keeps freezing been like this for days

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London, United Kingdom 10 months ago

I can’t check out my basket in the app, the error message comes up saying it’s them not me.

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Tweety

Stretford, United Kingdom 10 months ago

Website stops working at checkout.

Several problems encountered whilst uploading photos on a personalised card, from different devices.

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kate

Erith, United Kingdom 11 months ago

cant add to basket or change sort by

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Ashbourne, United Kingdom 11 months ago

Just keeps taking me to the basket when proceeding with payment

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Sutton, United Kingdom 11 months ago

Unable to design card , crashes

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Chelmsford, United Kingdom 1 years ago

You can't check out & nobody answers the phone

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Willesden, United Kingdom 1 years ago

Can't checkout on line

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John Haywood

Aspatria, United Kingdom 1 years ago

Can't access basket. Screen greys and bouncing graphic appears

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Ali

Bournemouth, United Kingdom 1 years ago

Says you have been blocked and can't access the site.

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Lorraine

Hull, United Kingdom 1 years ago

Keeps signing me out and emptying my basket

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Martin

Norwich, United Kingdom 1 years ago

Still can’t put anything in my basket!!!!

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Martin

Brandon, United Kingdom 1 years ago

I can put anything in my basket!!

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Sylvia Hawkins

Chesham, United Kingdom 1 years ago

I am unable to checkout and pay. I have been trying since yesterday

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sistuntii

Liverpool, United Kingdom 1 years ago

not working

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Bristol, United Kingdom 1 years ago

Not the first time this has happened on this website, just a continual loading screen when you go to purchase anything

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Chris Lewis

Grantham, United Kingdom 1 years ago

Some personalised cards are missing from the system

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St Albans, United Kingdom 1 years ago

Can't pay for order

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Sharon

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

Taking ages to add to basket

Most common Cardfactory problems reported by users

3

General Issues

37

Service

21

Checkout not available online

39

Unable to add photos to personalised card

Cardfactory Outage Locations

Location

Reports

Last Reported

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Oxford, England, GB

60

2 days ago

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Glasgow, Scotland, GB

4

9 days ago

IE Flag Icon

Drogheda, Leinster, IE

1

8 months ago

ES Flag Icon

Frailes, Andalusia, ES

1

8 months ago

GB Flag Icon

Caerphilly, Wales, GB

1

1 years ago

Are you experiencing issues with Cardfactory right now?

Is cardfactory.co.uk not working for you? If you are having issues with Cardfactory, please use one of the options below to report a problem with the service

Tips if cardfactory.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with Cardfactory uptime performance over the last 30 days

Frequently Asked Questions

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

If you are experiencing slow performance while using Cardfactory.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.