Is next.co.uk down - February, 2025?

Next Outages and Status
Next Logo

Next.co.uk is an online retail platform that provides customers with a wide range of fashion and home products. The website features a range of clothing, shoes, accessories, beauty and home items from leading brands and designers. Customers can browse and shop for their desired products from the comfort of their own homes. They are also able to take advantage of exclusive offers and discounts, as well as free delivery services.

Last check: Just Now |

URL Checked:

https://www.next.co.uk/

Last Down:

not recently

Response Time:

1.25 ms.

next.co.uk outages reported by users in the last 24 hours

Possible Next outages reported in the last 24 hours!

This chart shows the number of Next outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Next User Reports

Check out the latest user reports on Next, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Feb 08, 2025 - 22:45

    A visitor from Waltham Forest, United Kingdom has reported a problem with Can't add to baaket

  • GB Flag Icon
    Feb 07, 2025 - 12:30

    A visitor from Newport, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Feb 07, 2025 - 12:29

    A visitor from Newport, United Kingdom has reported a problem with Can't add to baaket

  • GB Flag Icon
    Feb 07, 2025 - 11:33

    A visitor from Atherstone, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Feb 07, 2025 - 08:30

    A visitor from Sheffield, United Kingdom has reported a problem with Can't add to baaket

  • GB Flag Icon
    Feb 06, 2025 - 05:36

    A visitor from Royal Leamington Spa, United Kingdom has reported a problem with Can't add to baaket

  • GB Flag Icon
    Feb 02, 2025 - 08:48

    A visitor from Richmond, United Kingdom has reported a problem with Can't add to baaket

Join Next Discussion

Suggestions? Issues? Outages?
Please share your Next experience with other users around the globe.

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Waltham Forest, United Kingdom 22 hours ago

500 Internal Server Error)

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Newport, United Kingdom 2 days ago

Can't log in on website or app.

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Visitor from Glasgow

Hamilton, United Kingdom 2 days ago

Photos of large home items not downloading including wardrobes and sofas

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Visitor from Glasgow

Hamilton, United Kingdom 2 days ago

Photos of large home items not downloading including wardrobes and sofas

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Hamilton, United Kingdom 2 days ago

Photos of large home items not downloading including wardrobes and sofas

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Hamilton, United Kingdom 2 days ago

Photos of large home items not downloading including wardrobes and sofas

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Shelley

Richmond, United Kingdom 7 days ago

Keep getting Login Error

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Keighley, United Kingdom 12 days ago

Cannot connect either on app or website

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JP

Batley, United Kingdom 12 days ago

Just been into store, till system partially working, no returns, cash only transactions

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ted

Christchurch, United Kingdom 12 days ago

cant log in to my account

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B

Wandsworth, United Kingdom 12 days ago

Can’t log in

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Wandsworth, United Kingdom 12 days ago

Can’t log in

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Derby, United Kingdom 12 days ago

Can’t add items to basket

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Lauren

Stockton-on-Tees, United Kingdom 12 days ago

Can’t log in or add to basket

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Stockton-on-Tees, United Kingdom 12 days ago

Can’t log in or add to basket

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Stockton-on-Tees, United Kingdom 12 days ago

Can’t log in or add to basket

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Simon

Manchester, United Kingdom 12 days ago

Can't login.
Very difficult to add to basket

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Lewisham, United Kingdom 12 days ago

Sorry, there's been an error.
A problem has occurred and we were unable to complete your request.

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Jan

Bradford, United Kingdom 12 days ago

Try later

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Shelley

Southwark, United Kingdom 12 days ago

Can’t log in to account

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Lisa

Newham, United Kingdom 12 days ago

Cant access account

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Kate

Cardiff, United Kingdom 12 days ago

Can't login "problem accessing your account"

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Michael

Southampton, United Kingdom 12 days ago

cannot login

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Letchworth Garden City, United Kingdom 12 days ago

Can't log onto account

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London, United Kingdom 12 days ago

Can’t add to basket

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London, United Kingdom 12 days ago

Can’t add to basket

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Sara

Maidstone, United Kingdom 12 days ago

cant login or add to basket

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Aldershot, United Kingdom 12 days ago

Won’t allow sign in.

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Krlly

Glasgow, United Kingdom 12 days ago

Wont let me log in on any device. Aldi won’t let me reset my password

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Odeta

Leeds, United Kingdom 12 days ago

Can't log in and cannot track my order, don't load at all

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Ilford, United Kingdom 12 days ago

Can’t sign in, have items in my cart and won’t go to checkout

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Sudbury, United Kingdom 12 days ago

will not login , wheel keeps turning

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Morris

Tonypandy, United Kingdom 12 days ago

Can't sign in

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Kj

Oldham, United Kingdom 12 days ago

Can’t log in

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Maldon, United Kingdom 12 days ago

Not loading

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Debbie

Blackpool, United Kingdom 14 days ago

Can't checkout

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Carlisle, United Kingdom 15 days ago

Any idea of update.....still unable to access my account since this morning.

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Carlisle, United Kingdom 15 days ago

Cannot add to basket checkout. Error 504.

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Eastbourne, United Kingdom 15 days ago

Unable to login to my account

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Kayne

Sutton Coldfield, United Kingdom 15 days ago

Unable to checkout

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Lorraine Robinson

Leeds, United Kingdom 15 days ago

Can’t check out or access my account

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Carlisle, United Kingdom 15 days ago

Can't access my online account. PAGE STATES THERE IS A PROBLEM

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John

Birmingham, United Kingdom 15 days ago

Cant sign in

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Birmingham, United Kingdom 15 days ago

Cant sign in

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Chloe

Birmingham, United Kingdom 16 days ago

Can’t log in.

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Mitcham, United Kingdom 16 days ago

Can't add to basket

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Barnet, United Kingdom 17 days ago

App not working nor website

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SueB

Harrow, United Kingdom 18 days ago

Payment system not working 2 days

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Donna

Dublin, Ireland 18 days ago

Payment system not working x 2 days ( all options, card payday, klarna and Google pay)

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Samantha Nuttall

Manchester, United Kingdom 1 months ago

emails for returns not coming through and can't get hold of them on the phone, it gives a message that they are experiencing technical issues then cuts off

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Leicester, United Kingdom 1 months ago

App nor website not letting me in and won't reset password either !!

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MARGARET LONGDEN

Wilmslow, United Kingdom 1 months ago

vip sale down

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Alness, United Kingdom 1 months ago

delivery to store not working

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Unimpressed

Liverpool, United Kingdom 3 months ago

Useless, unable to access site. Rang customer services twice, equally useless. Disgraceful for such a big company. Would give 0 stars if possible !!!!!

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Milton Keynes, United Kingdom 3 months ago

Server not responding

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Terry

Cricklewood, United Kingdom 3 months ago

No results found - on every search

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LP

Seaham, United Kingdom 3 months ago

can't access account page

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s

Cambridge, United Kingdom 3 months ago

says there has been an error and cant load account but says im logged in at bottom

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Slough, United Kingdom 4 months ago

Unable to log in. Says error log in, we cannot access your account right now. Next what’s going on??

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Abbygail

Leeds, United Kingdom 4 months ago

Won’t let me check out

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Sarah

Telford, United Kingdom 4 months ago

Unable to view sale preview on vip

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John Ramsey

Luton, United Kingdom 4 months ago

I can't sing in to my account

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Middlesbrough, United Kingdom 4 months ago

Can’t log into my account

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Dublin, Ireland 5 months ago

Next.ie

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Edinburgh, United Kingdom 5 months ago

Still can't add to basket

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Geraldine

London, United Kingdom 5 months ago

Unable to log in or reset password

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Canterbury, United Kingdom 5 months ago

Won’t let me add things to the basket

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Annoyed customer

Aldershot, United Kingdom 5 months ago

Email after checkout completed that there's a payment issue - why I have no idea!!!!

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Annoyed customer

Aldershot, United Kingdom 5 months ago

Email after checkout completed that there's a payment issue - why I have no idea!!!!

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Annoyed customer

Aldershot, United Kingdom 5 months ago

Email after checkout completed that there's a payment issue - why I have no idea!!!!

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Annoyed customer

Aldershot, United Kingdom 5 months ago

Email after checkout completed that there's a payment issue - why I have no idea!!!!

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JSC

Seaford, United Kingdom 5 months ago

Order accepted, payment accepted, problem then reported and order disappears. Has happened 5 times in a row, with different payment cards/paypal.

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Manchester, United Kingdom 6 months ago

It does not open

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St Helens, United Kingdom 6 months ago

Added to basket but can't get to payment

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tom webb

Cheadle, United Kingdom 6 months ago

getting the "You don't have permission to access "/secure/account/Login" on this server." message when logging in on my windows laptop. Android tablet is ok

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Annoyed

Fleet, United Kingdom 6 months ago

Cant check out and payment declined even though its the same payment used for the last 10 years

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Telford, United Kingdom 6 months ago

Can't check out

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Telford, United Kingdom 6 months ago

Can't check out

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Vanessalw2011@live.co.uk

Telford, United Kingdom 6 months ago

Unable to check out

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K C

Newcastle upon Tyne, United Kingdom 6 months ago

Clicking on a product and it will not open to view product details

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Merton, United Kingdom 6 months ago

Can’t login in app to see my schedule

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Edinburgh, United Kingdom 6 months ago

Next website won’t load

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DDoherty

Ballymena, United Kingdom 7 months ago

App won't open

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Graeme

Milton Keynes, United Kingdom 7 months ago

You don't have permission to access "/secure/account/Login" on this server.

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Carol

Leatherhead, United Kingdom 7 months ago

Keep getting access denied on Next when trying to log in

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Giza, Egypt 7 months ago

Not letting me sign in even when I reset my password

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PJ

Newbury, United Kingdom 7 months ago

Unable to put anything in the basket!

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Heather hurst

Birmingham, United Kingdom 7 months ago

Can't checkout

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B Mulligan

Kensington, United Kingdom 7 months ago

Can't log onto site at all

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carolhferguson@gmail.com

Bothwell, United Kingdom 7 months ago

Can't checkout

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Tracey Pigott

Needingworth, United Kingdom 7 months ago

Cannot login to checkout

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Jacqueline

Faringdon, United Kingdom 7 months ago

Cannot access checkout

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Carnforth, United Kingdom 7 months ago

Will not open selected items on swimware site.

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Cath

Bristol, United Kingdom 7 months ago

Not allowing me to purchase socks

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D Rees

Leyburn, United Kingdom 7 months ago

Server so slow will
Not connect

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Sue Brain

Newport, United Kingdom 8 months ago

Not able to log-in, says I have entered the wrong email address. Please sort it NEXT.

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C

Saltburn-by-the-Sea, United Kingdom 8 months ago

I keep getting You don't have permission to access "/secure/account/Login" on this server. when trying to log into Next

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Carol

Leatherhead, United Kingdom 8 months ago

I keep getting You don't have permission to access "/secure/account/Login" on this server. when trying to log into Next

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Wishaw, United Kingdom 8 months ago

Can't get on app

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Dubai, United Arab Emirates 8 months ago

I keep trying to check out but it fails I’ve tried multiple times and also called the helpline on wait for 9 mins but no response

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D poole

Telford, United Kingdom 8 months ago

cannot login to my account

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Tanya Sokol

Almaty, Kazakhstan 8 months ago

Hello from Kazakhstan!

Since yesterday (05/25) I have not been able to access the site. My husband is a front-end developer (he’s still studying back-end), and I’ve thought many times about sending you his resume to help your site work. In principle, he already eliminated the error of deleting positions from the “favorites” folder when you had problems with this on your site and we sent screenshots with the code (he found the error removed and sent the code for correction). The husband works in a large online store as the head of the delivery department.
If you're interested, let me know.
You will find my account via email venues@mail.ru

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Dublin, Ireland 8 months ago

Can't pay via debit card or paypal

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Janet Bennett

Crawley, United Kingdom 8 months ago

This is the message I get. Have tried different browsers.

You don't have permission to access "/secure/account/Login" on this server.
0.8c2b1102.1716129572.57de3dd9

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Angela towell

Swansea, United Kingdom 8 months ago

It’s saying I don’t have access to this website

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London, United Kingdom 8 months ago

Cannot log into my account

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Lou Wright

North Walsham, United Kingdom 8 months ago

Can’t log in to view basket.

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Nicola

Edinburgh, United Kingdom 8 months ago

Cannot make a payment.

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Julie Williams

Godalming, United Kingdom 9 months ago

Won’t let me checkout says I have no rights to do so and has done so for the past 3 days

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Michelle

Dubai, United Arab Emirates 9 months ago

The Next App in the UAE is down . Noticed it since yesterday.

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Jessie

Manchester, United Kingdom 9 months ago

I cannot checkout or change my password

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Lorraine Scott

Peterhead, United Kingdom 9 months ago

Unable to logon even after password reset
No not phoning your premium telephone number

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Alan

Wigan, United Kingdom 9 months ago

Unable to make orders, error message states to call them.

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Mavis

Ashton-under-Lyne, United Kingdom 9 months ago

Cannot add to basket or checkout it says technical fault

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P Douglas

Feltham, United Kingdom 9 months ago

Have been trying to checkout over the last few hours, but the app is not allowing me to do so

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Gerrards Cross, United Kingdom 9 months ago

Won’t check out

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Sarah

Birmingham, United Kingdom 9 months ago

Not loading when clicking on any categories

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Rares

Glasgow, United Kingdom 9 months ago

Checkout messed up, with nextin3

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Mrs c swann

London, United Kingdom 9 months ago

Still can not sign in to my account I have used the same email and password so what is the problem this keeps happening it must be the worst website when I want to make payment or shop what do I do

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mac

Glasgow, United Kingdom 9 months ago

Oops, something went wrong.
It appears that you have encountered a technical problem while browsing Next.co.uk. You can attempt to resolve this issue by revisiting the website...

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R Smith

Milton Keynes, United Kingdom 9 months ago

very slow and not allowing you to select any item

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Glasgow, United Kingdom 9 months ago

Won't load the site looks like it's stuck

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Mrs c swann

Southwark, United Kingdom 10 months ago

Why can I not use my next app on my phone

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Michael Flynn

Dublin, Ireland 10 months ago

For the past few days when I add an item to Basket and then proceed to checkout I get a message stating that there are technical issues which Next are trying to fix ..The app does not allow me to checkout and pay for the item

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Pip

Milton Keynes, United Kingdom 10 months ago

Won't let me check out. Takes me to a page saying...
'Sorry there's been an error'

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Amanda Taylor

Gloucester, United Kingdom 10 months ago

It won’t me add items to my bag If I do manage it , it won’t let me checkout

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Vivienne palmer

Leicester, United Kingdom 10 months ago

Have forgotten my password no email link to change it

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Matsudo, Japan 10 months ago

I can’t checkout

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London, United Kingdom 10 months ago

Cant check out

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Magda Lindner

Dublin, Ireland 10 months ago

Can’t place my order since yesterday

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Dawn Bond

Batley, United Kingdom 10 months ago

App getting stuck on the next logo on the welcome page. - no loading all over the easter holiday.

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Edinburgh, United Kingdom 10 months ago

Not loading

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Sonia Brown

Lewes, United Kingdom 10 months ago

clearance not working

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Aileen Chystal

Leven, United Kingdom 10 months ago

Next.co.uk - have been trying to order goods for two days. Can order but refuses to accept password and does not send link to change password.

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Market Weighton, United Kingdom 10 months ago

Basket emptying all the time .

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AP Simmonds

Yeovil, United Kingdom 10 months ago

Repeated failure to login in on phone and laptop

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Hillary smith

Darlington, United Kingdom 10 months ago

Not letting me pay by klarna

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Dublin, Ireland 10 months ago

You cannot purchase online, system is down

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Sharon Reid

Nottingham, United Kingdom 10 months ago

Can’t checkout

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Melissa

Sheffield, United Kingdom 10 months ago

cant check out, cant check my account page, keeps telling me to login when already logged in.

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P Dixon

Stoke-on-Trent, United Kingdom 10 months ago

Nothing is happening

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Nicola Coleman.

Dublin, Ireland 10 months ago

Keep getting an error message when I try to pay. Help! Being doing this for days.

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steven

London, United Kingdom 10 months ago

cant checkout!

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S willcox

Aylesbury, United Kingdom 10 months ago

Can't access

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Davey

Great Missenden, United Kingdom 11 months ago

Can't buy anything. Can't put in basket .

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Overijse, Belgium 11 months ago

Payment page not working

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Zoe

Slough, United Kingdom 11 months ago

Unable to check out for the last week on the app and via the web.

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Ruth chanter

Batley, United Kingdom 11 months ago

It won’t let me complete an order. Comes up with ‘sorry, there’s been an error’

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Birmingham, United Kingdom 11 months ago

Can’t access to pay - says try later

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E

London, United Kingdom 11 months ago

cant checkout

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Dudley, United Kingdom 11 months ago

Cannot checkout using pay pal or bank card

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Ches

Crawley, United Kingdom 11 months ago

I can get the website up but lacks the photos of goods.

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Bristol, United Kingdom 11 months ago

Cannot access next

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Sue Martin

Leeds, United Kingdom 11 months ago

I’ve been trying to order since 7pm last night and App is not working!

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AC

Manchester, United Kingdom 11 months ago

Unable to make successful payment online due to 'technical issues'

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Debbie Green

South Ockendon, United Kingdom 11 months ago

When I try to log in it says

Http/1.1 Service Unavailable

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Sam

Swindon, United Kingdom 11 months ago

Home screen is fine but won’t load anything else fort the last 2 days

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Yozanne

Southampton, United Kingdom 11 months ago

Unable to add items to basket via App or logging on through Google

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Lauren

Leeds, United Kingdom 11 months ago

App isn’t working. Cannot select on basket, search etc as the app is freezing

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SM

Leeds, United Kingdom 1 years ago

Won't recognise login details.

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Cargenbridge, United Kingdom 1 years ago

Can't check out keeps throwing me out

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Southampton, United Kingdom 1 years ago

Not able to log in

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Swindon, United Kingdom 1 years ago

Not accepting login details. Tried changing password, no email sent.

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Church

Flitwick, United Kingdom 1 years ago

Unable to log into account. Getting a message asking to telephone instead.

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London, United Kingdom 1 years ago

Can’t add anything to my basket and when I search for products it says no results found despite the items showing on the home page

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Harringay, United Kingdom 1 years ago

Won’t allow you to filter searches or add to the basket or search items

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Ely, United Kingdom 1 years ago

Slow to work can’t add items to basket

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Sophie

Bristol, United Kingdom 1 years ago

Nothing will load just chucks you out

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Debbie Furlong

Liverpool, United Kingdom 1 years ago

Logging into my account it won’t accept my password

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Bec

Birmingham, United Kingdom 1 years ago

Cookies pop up every time you click on anything. Every click. Won't allow me to log on this is happens on a regular basis

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Southampton, United Kingdom 1 years ago

cant log in

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Gin Bains

Birmingham, United Kingdom 1 years ago

I am trying to purchase items but they are not adding into the basket,

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Tracey

Heanor, United Kingdom 1 years ago

Been trying for a week now and still can't check out

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Mike B

Swindon, United Kingdom 1 years ago

Can’t log on

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Gillian Hare

Chesham, United Kingdom 1 years ago

can't checkout

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Elizabeth McNeil

Glasgow, United Kingdom 1 years ago

Website not loading

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Tom scott

Woolwich, United Kingdom 1 years ago

Not working

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Emma

Clitheroe, United Kingdom 1 years ago

Can’t click anywhere to make a payment

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Gav

Manchester, United Kingdom 1 years ago

Password wont work and dont receive reset email

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Tottenham, United Kingdom 1 years ago

I can’t check out my basket. Each time I go to check out it empties my basket. I have refilled the basket twice and it keeps happening

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Mrs Diane de Barry

Glasgow, United Kingdom 1 years ago

I need to pay my bill but login is not working and I tried to change my password but the email I get just says your password has been reset without me doing anything. Would you like your payment?

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Birmingham, United Kingdom 1 years ago

Technical error

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Sheffield, United Kingdom 1 years ago

No sizes available on anything when clicking on the choose size tab

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Manchester, United Kingdom 1 years ago

Sales cancelled

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Birmingham, United Kingdom 1 years ago

App won’t load since yesterday - Thursday 11 January

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S Rees

Welshpool, United Kingdom 1 years ago

Server unavailable when try to log in: 8.05am 12.01.24

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Catherine

Wimborne Minster, United Kingdom 1 years ago

Account services not available on 12th Jan 2024

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sue

Gloucester, United Kingdom 1 years ago

service unavailable

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Leeds, United Kingdom 1 years ago

No access to the app due to technical difficulties

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Amy

Chatham, United Kingdom 1 years ago

App not working

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Boaby

Inverurie, United Kingdom 1 years ago

Site down

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Chesham, United Kingdom 1 years ago

Payment on line

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Sharon Arnott

London, United Kingdom 1 years ago

Can't access my account to pay bill

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Sheffield, United Kingdom 1 years ago

When I’m trying to log in it comes up with 2 different names Carly and Rachel but can’t get into my orders

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London, United Kingdom 1 years ago

can't login to Next account to pay.

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Sean

Gloucester, United Kingdom 1 years ago

Error message after log in page

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Tammy

Leicester, United Kingdom 1 years ago

Issues logging into account

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Liverpool, United Kingdom 1 years ago

Won't let me sign in to my account
Tried multiple times

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Hull, United Kingdom 1 years ago

Receive the following error 0.4e801002.1704645811.dd7ed9d

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BAS

Camberley, United Kingdom 1 years ago

Website won’t load

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Nottingham, United Kingdom 1 years ago

Cannot login, just throws an error page.

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Jenny Jarvis

Basildon, United Kingdom 1 years ago

Website not responding

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L Pugh

Keighley, United Kingdom 1 years ago

Can't complete checkout

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B

Hounslow, United Kingdom 1 years ago

Keeps logging me out and items not staying in my basket

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Nichola docherty

Glasgow, United Kingdom 1 years ago

Cant login to make payments. Keeps repeating sign in.

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Cardiff, United Kingdom 1 years ago

Cannot add things to my bag

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Northampton, United Kingdom 1 years ago

I can not address anything to basket

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Julie Tregonning

Manchester, United Kingdom 1 years ago

I am unable to access my account to make my monthly payment. Middlesbrough.

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Angie McColl

Glasgow, United Kingdom 1 years ago

Unable to login and checkout

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Mrs

Peterborough, United Kingdom 1 years ago

Not showing recent orders resulting in unable to return goods via courier

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Mark Anderson

Bourne End, United Kingdom 1 years ago

Login is saying "It appears that you have encountered a technical problem while browsing Next.co.uk. You can attempt to resolve this issue by revisiting the website..."

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Marie MCcrone

Townhill, United Kingdom 1 years ago

Can’t pay my account

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Sam

Cardiff, United Kingdom 1 years ago

Can not checkout

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J Ince

Greenwich, United Kingdom 1 years ago

Instead of getting view of the items I'm thinking of buying, I'm just getting a greyed out box with just the name of the items showing. I've done all the clearing caches, etc, on my device but it's still happening

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Chris

Hull, United Kingdom 1 years ago

Cannot make payments on the app. It just does not register. after my bank has authorised the payment the next app closes without taking payment. Also tried via PayPal with same result

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A.G STEWART

Bucklesham, United Kingdom 1 years ago

Not able to log in

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Jackie Buckingham

Frome, United Kingdom 1 years ago

I can log on to the next website but then it constantly comes up with accept cookies and as soon as I shop and put something in my basket it disappears?

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Siraya

Abergele, United Kingdom 1 years ago

can't sign in

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P room

London, United Kingdom 1 years ago

Next website not responding

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Mandgibson@hotmail.co.uk

Nottingham, United Kingdom 1 years ago

Cannot log into account

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Stephany Hayes

Bexley, United Kingdom 1 years ago

Not logging in

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Lorraine Walker

Rome, Italy 1 years ago

Won't let me select size so therefore unable to add the item to the basket

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Coventry, United Kingdom 1 years ago

Won’t put items in bag

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Newtownabbey, United Kingdom 1 years ago

Will not load items in to basket and continue to ask accept cookies

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Cathryn

Barnsley, United Kingdom 1 years ago

Unable to access any category

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Dumfries, United Kingdom 1 years ago

Cannot make a payment online

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Jennifer Boyle

Gateshead, United Kingdom 1 years ago

Can’t get into my acc

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Dumfries, United Kingdom 1 years ago

Cannot paid online payment

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jean

Halesowen, United Kingdom 1 years ago

Can't order on line, keeps asking me to accept cookies and will not leave items in the basket

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Jamie

Letchworth Garden City, United Kingdom 1 years ago

Not adding items to basket keeps buffeting - I can’t buy anything

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Morgan

Rotherham, United Kingdom 1 years ago

Payments are not working

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Victoria

Nottingham, United Kingdom 1 years ago

Not letting me pay a bill

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Jackie McConville

Ludlow, United Kingdom 1 years ago

Unable to pay for goods

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Annie Ashburner

Whitehaven, United Kingdom 1 years ago

nothing will stay in basket, accept cookies sign keeps popping up too

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Sue kirby

Birmingham, United Kingdom 1 years ago

Trying to make payment but keeps going back to email log in page

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Sharron

Malton, United Kingdom 1 years ago

Won't let me check out

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Chalk Farm, United Kingdom 1 years ago

Every time I login I to my account to make a payment I get thrown out.

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Ipswich, United Kingdom 1 years ago

Cannot make a payment? Keeps going back to log in page and keep having to accept cookies continuously?

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Labb58

Worthing, United Kingdom 1 years ago

Won't let me sign in

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Oldbury, United Kingdom 1 years ago

White screen saying technical issues have had this for 3 days

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Glasgow, United Kingdom 1 years ago

No refunds or able to use gift cards

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Clive Samuels

Manchester, United Kingdom 1 years ago

Was in the The Manchester Store This Morning Can't Make A Payment Or Staff Can't Order Goods Not In Store

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Carol Mellor

Shrewsbury, United Kingdom 1 years ago

Trying to buy goods online but won’t let me register

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Enid Thompson

Durham, United Kingdom 1 years ago

Whatever is in basket disappears when you try to check out.

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Leek, United Kingdom 1 years ago

Access denied

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Jean Charlton

Manchester, United Kingdom 1 years ago

Won't let me login or change password

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Jane

Liverpool, United Kingdom 1 years ago

.

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Sian

Llanelli, United Kingdom 1 years ago

Items are deleted out of basket. Prompted to accept cookies all of the time

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Twickenham, United Kingdom 1 years ago

Not adding to my basket

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Leicester, United Kingdom 1 years ago

Doesnt let me continue to payment

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Sarah

Manchester, United Kingdom 1 years ago

On line and app not accessible

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Bernadette

Welland, United Kingdom 1 years ago

Filters not working

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Manchester, United Kingdom 1 years ago

Unable to access just says reload over past 2 days

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Belfast, United Kingdom 1 years ago

Website not working can't order or log in

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Sarah Mansfield

Gillingham, United Kingdom 1 years ago

The next .uk shopping website I am having problems on 28/10/2023

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Shan Pusnik

Raka, Slovenia 1 years ago

Next.si get to checkout then won’t go any further

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Maidstone, United Kingdom 1 years ago

Not working

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Royal Leamington Spa, United Kingdom 1 years ago

Will not load

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jake

Cambridge, United Kingdom 1 years ago

unable to log in

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Isabelle Rush

North Shields, United Kingdom 1 years ago

Why is it keep saying next not available

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Nicole Robinson

Leicester, United Kingdom 1 years ago

Cannot get onto the website at all from tablet or phone

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Nikki

Bournemouth, United Kingdom 1 years ago

I am getting a spin the wheel option and no way of bypassing it

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Susan Evans

Solihull, United Kingdom 1 years ago

When tap on items says sorry link not available

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C Morrison

Mitcham, United Kingdom 1 years ago

The app is failing to function correctly I am presently unable to make a payment

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Joanne

Sunderland, United Kingdom 1 years ago

It keeps asking me to accept cookies I do then it keeps requesting the same thing. When I try to log into my account it keeps telling me there is an error!! So frustrating and been going on for over a week

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Crawley, United Kingdom 1 years ago

Can’t add to basket

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Shelley

Redruth, United Kingdom 1 years ago

Can't log in says my details are incorrect and won't let me rest password

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Hannah Pope

Moreton in Marsh, United Kingdom 1 years ago

Can't add anything to bag or log in

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A siddle

London, United Kingdom 1 years ago

Cant get on my account

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Berkhamsted, United Kingdom 1 years ago

Won’t connect

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Mandy

Birmingham, United Kingdom of Great Britain and Northern Ireland 1 years ago

Go to place order and either won’t put items into my basket
Or says there is a problem please try again later .
This has been happening since 20/9/23

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Middlesmoor, United Kingdom of Great Britain and Northern Ireland 1 years ago

I am not receiving any verification codes so can't login to account

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Sian

Frinton-on-Sea, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can't add yo basket or vhevkout

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Jordana

Antwerpen, Belgium 1 years ago

Can’t log in to my account to finish an order since yesterday. Error message keeps appearing.

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Julie

Coalville, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can't pay on next app

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Irene Bertschy

Manchester, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can’t access next website

Most common Next problems reported by users

4

General Issues

50

Service

23

Checkout

23

Can't add to baaket

Next Outage Locations

Location

Reports

Last Reported

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Waltham Forest, England, GB

498

22 hours ago

GB Flag Icon

Crieff, Scotland, GB

56

12 days ago

GB Flag Icon

Tonypandy, Wales, GB

24

12 days ago

IE Flag Icon

Dublin, Leinster, IE

10

18 days ago

GB Flag Icon

Ballymena, Northern Ireland, GB

14

7 months ago

TW Flag Icon

Kaohsiung City, Kaohsiung, TW

1

1 years ago

IL Flag Icon

Petah Tikva, Central District, IL

1

1 years ago

IT Flag Icon

Rome, Lazio, IT

1

1 years ago

SI Flag Icon

Raka, Krsko, SI

1

1 years ago

BE Flag Icon

Antwerpen, Antwerpen, BE

1

1 years ago

Are you experiencing issues with Next right now?

Is next.co.uk not working for you? If you are having issues with Next, please use one of the options below to report a problem with the service

next.co.uk website response status history

Date and Time

Response Time

Status Code

Feb 09, 2025 - 17:24

1.25 ms.

200

Feb 09, 2025 - 11:26

1.24 ms.

200

Feb 09, 2025 - 06:15

1.22 ms.

200

Feb 09, 2025 - 00:20

1.2 ms.

200

Feb 08, 2025 - 18:42

1.42 ms.

200

Feb 08, 2025 - 12:10

1.23 ms.

200

Feb 08, 2025 - 05:02

1.23 ms.

200

This table shows the next.co.uk outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If Next is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if next.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest next.co.uk screenshot
Rate your experience with Next uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Next.co.uk and it's up and running with status code 200 (UP) and a response time of 1.25 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Next.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.