Is asda.com down - January, 2025?

Dewsbury, United Kingdom • 14 hours ago

won't let me login, says email and password not recognised, although they are correct

Layla

Stoke-on-Trent, United Kingdom • 1 days ago

The app will not let me add anything to the basket and it's going really slow

Tina

Wigan, United Kingdom • 3 days ago

says card number wrong but it isn't

Amble, United Kingdom • 14 days ago

not working

dom

Tewin, United Kingdom • 15 days ago

login not working for asda mobile site

Tewin, United Kingdom • 15 days ago

login not working for asda mobile site

Lincoln, United Kingdom • 16 days ago

asda site is shite cant login

Rayleigh, United Kingdom • 18 days ago

Unable to checkout

LYNN westhead

Liverpool, United Kingdom • 18 days ago

I've been trying to checkout my grocery delivery without success

Houghton Regis, United Kingdom • 20 days ago

Can't login to Asda online groceries

Michelle Evans

London, United Kingdom • 25 days ago

can't login

John

Edinburgh, United Kingdom • 1 months ago

Unable to check out

London, United Kingdom • 1 months ago

Not adding items to basket

Darlington, United Kingdom • 1 months ago

unable to get through checkout

Eve

Waterlooville, United Kingdom • 1 months ago

The last shop was told something was wrong with my card and to use another. I did telephone to ask what the problem was, thankfully it was sorted out.

This week I cannot sign in. Cloudflare has blocked me and to get in touch, I assume it's another phone call to Asda again.

I cannot be bothered, sick to death of trying to sort problems that are not of my making. Will shop elsewhere!

It has finally got to me.

Oldham, United Kingdom • 1 months ago

Press the pay button and nothing happens, tried all the usual, logged out and back in, different card, cleared cache....

Greenock, United Kingdom • 2 months ago

wont check out wont say why not

guest

Newquay, United Kingdom • 2 months ago

Unable to use search bar, closes itself after a few seconds.

Sam

Hackney, United Kingdom • 2 months ago

cant book a slot

David Peat

Hull, United Kingdom • 2 months ago

Have not been able to log in all day.

arfa murray

Aberdeen, United Kingdom • 2 months ago

logged out automatically immediately after logging in

s.smith

Southampton, United Kingdom • 2 months ago

Apparently they are meant to be updating the online shopping site so whether this has anything to do with the current problems is anyone's guess.
Would have been nice of them to let customers know via an announcement!

Stevenage, United Kingdom • 2 months ago

I can’t log in to book a shop

TOM

Bromley, United Kingdom • 2 months ago

DON'T WORK

DEBBIIE

Bromley, United Kingdom • 2 months ago

CANNOT LOG IN

Owen

Brighton, United Kingdom • 2 months ago

I can't log in at all. The tracking system has been down for weeks now. My shopping didn't arrive one week and I have chased for an explanation with 4 different people at ASDA, yet have heard nothing. Most terrible service ever, I'm disgusted.

Dave

Bridlington, United Kingdom • 2 months ago

Multiple efforts to login since 11 am failed with "retry" message - East Yorks

Kieron

Dewsbury, United Kingdom • 2 months ago

Log in failed notification, please try again later

Kieron

Dewsbury, United Kingdom • 2 months ago

login errors ocurring

M Spencer

Derby, United Kingdom • 2 months ago

Unable to log in to amend my order. Just keeps saying try again

S.Smith

Southampton, United Kingdom • 2 months ago

Can't access online shopping account as login not working!

S.Smith

Southampton, United Kingdom • 2 months ago

Have been trying to login to my account but just keeps saying something went wrong and try again!
The cloudflare box has a tick and says it has been successful, my email and password are correct as automatically added by computer yet it fails to let me access my account.
This is just the latest in a string of terrible ASDA problems to happen recently and it seems to be getting worse.
Stock issues, quality of fresh goods, leaking cans and containers and baffling substitutions making the experience of shopping online with ASDA a frustrating and rage inducing nightmare.

John Smith

London, United Kingdom • 2 months ago

Cant get login

Phil Lively

Chatham, United Kingdom • 2 months ago

I am positive that I know my user name and password,
But each time I have tried I get:
We failed to log you in.
Please try logging in again.
I have also changed my password twice after this happened a few times.
The first confirmation code that I received for password change I had sent to my email address and the second I had sent to my mobile phone.

J. oakes

Camden, United Kingdom • 2 months ago

Cannot checkout grocery order trying for 24 hrs

LINDA LAFFERTY

Paisley, United Kingdom • 2 months ago

CANNOT SIGN IN TO WEBSITE OR APP

V.Pryce

Oxford, United Kingdom • 2 months ago

Problem logging into my account , not excepting my password or my email account

Lucinda Barry

Bristol, United Kingdom • 2 months ago

It now asks me to login which I’ve never had to do before as I have never logged out. And when I do it won’t let me in to place an order! Looks like I shall have to use another shopping app. as your system has caused me so many problems… I hope I’ll be able to use my Christmas vouchers I’ve been saving on my Christmas shop. System allowing that is.

claire

Cranbrook, United Kingdom • 2 months ago

sites down carnt login

Cranbrook, United Kingdom • 2 months ago

sites down carnt login

Cranbrook, United Kingdom • 2 months ago

sites down carnt login

L Peters

Greenwich, United Kingdom • 2 months ago

Cannot sign into website or app

Jean

Leeds, United Kingdom • 2 months ago

Taken my order and the payment is on pending at my bank. But Asda says can’t access funds for my order. So I’ve cancelled the order online.

David

Swindon, United Kingdom • 2 months ago

Cannot login

Newcastle-under-Lyme, United Kingdom • 2 months ago

Unable to login says it wants me to sign into Asda.com to share information but it won’t let me sign in there either. Customer service ignoring pribkrm

Corrinne Perryman

South Shields, United Kingdom • 2 months ago

Unable to sign in , view or amend orders today at 11.10 am.

Jean Marie Evans

Wilmslow, United Kingdom • 2 months ago

it wont leg me log it its just going round and round

john. then do your shopping in store and use cash, then no problems.

Stockport, United Kingdom • 2 months ago

Then do your shopping in store and use cash. Then you get no problems,

Preston, United Kingdom • 3 months ago

Unable to checkout

Sally Hirst

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

Sally Hirst

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

Sally Hirst

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

Sally Hirst

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

Sally

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

Sally

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

Sally

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

Sally

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

Sally

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

Sally

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

Leeds, United Kingdom • 3 months ago

Placed express delivery this morning for between 9 and 10am, still no order, no update, nothing! Leeds

West Bromwich, United Kingdom • 3 months ago

Can't log in. This problem also occurred 2 days ago.

Ian Ramage

Nantwich, United Kingdom • 4 months ago

I cannot do a search on your web site. When I click on the search bar, it shows past search drop down for less than a second and then closes and cannot do the search. This is windows 10 using Microsoft edge. It works OK using google chrome on the same pc.
This just started happening in the past 2 weeks. It was OK before that.

Bangor, United Kingdom • 4 months ago

Can't log in

L

Basildon, United Kingdom • 4 months ago

Can't check out

Rebecca

Huddersfield, United Kingdom • 4 months ago

Try to login to online grocery account and there is a pop which looks like a connection lead. I am wanting to do my online food order and just wondered if ve. there was an issue and how long this will take to resolve.

Teresa

Dublin, Ireland • 5 months ago

Tring to get on website from ireland but website down

Thomas

Lambeth, United Kingdom • 5 months ago

check out online on amended order not working

linda

Colwyn Bay, United Kingdom • 5 months ago

haveing problems trying to pay

linda

Colwyn Bay, United Kingdom • 5 months ago

haveing problems trying to pay

Colwyn Bay, United Kingdom • 5 months ago

haveing problems trying to pay

J

Wigan, United Kingdom • 5 months ago

Order placed but no email and not showing up on my account

Manchester, United Kingdom • 5 months ago

Just say wait a moment all the time, for last 24 hours

It's Me

Walsall, United Kingdom • 5 months ago

Have had constant trouble trying to log in for a few weeks now after years of relatively smooth online ordering. Tinking of leaving Asda.

Mal patti

Chester, United Kingdom • 5 months ago

I cannot book a slot or add items

Angel Capocci

Newham, United Kingdom • 5 months ago

Keeps saying undefined card ending

Karen J Henley

Newport, United Kingdom • 5 months ago

I haven't been able to log in to add items to my order since yesterday. Reset my password but even this doesn't work

Tommy

Brent, United Kingdom • 5 months ago

Can't login to Asda on mobile phone

J

Saint Sampson, Guernsey • 5 months ago

Can't login.
Oops!something went wrong....

Refresh won't work on this page. Go back to the previous page and try again to see if we fixed it.

Naomi

Newcastle upon Tyne, United Kingdom • 5 months ago

Won't let me log in

Newcastle upon Tyne, United Kingdom • 5 months ago

Won't let me log in

Bianca

Andrézieux-Bouthéon, France • 5 months ago

Won’t let me log in. Chucked me out when I was trying to check out a full shopping trolley. Doesn’t let you log back in and displays cloudflare error 521 when you try. Multiple devices and browsers used and it’s the same on all of them.

Leanne

Norwich, United Kingdom • 5 months ago

Won’t let me check out on various devises, wifi or 4g

June

Hamilton, United Kingdom • 5 months ago

I can book a delivery or do online shopping

Leanne cowell

London, United Kingdom • 5 months ago

Can’t login says my details are wrong

Joanne Gadd

Wolverhampton, United Kingdom • 6 months ago

scanned my Bluelight card today and it said rewards card accepted, but nothing has come up on my app to say its been added on, not in my history either.

Joe

Barrow in Furness, United Kingdom • 6 months ago

Unable to login on my Asda account, keeps saying to change password after 3 try’s.

Newcastle upon Tyne, United Kingdom • 6 months ago

I can't get a delivery slot. It won't let me book

Margaret Hamill

Blyth, United Kingdom • 6 months ago

I cannot login the message keeps coming up email address and password are not recognised

Cccc

Melksham, United Kingdom • 6 months ago

Over 24 hours and still can’t log in.

Ccccc

Melksham, United Kingdom • 6 months ago

Still not able to log in

Carol

Melksham, United Kingdom • 6 months ago

I have tried to login multiple times the last few hours. Keeps telling me me to try again in 5 minutes. Cannot place an order

Michael

Salford, United Kingdom • 6 months ago

Cannot sign in despite repeated attempts.

Newham, United Kingdom • 6 months ago

Not allowing a slot to be booked or put items in the basket

DS

Bolton, United Kingdom • 6 months ago

Groceries page won't load, screen stays white. Rest of Asda site is ok.

Deb hinde

Langport, United Kingdom • 6 months ago

Can't book a delivery & can't add any items to the trolley. Entire thing not working properly. It did this last night as well.

Tower Hamlets, United Kingdom • 6 months ago

Unable to pay, keep clicking button but nothing happens.

Sally Steele

Lambeth, United Kingdom • 6 months ago

Bad gateway error when trying to make payment at check out. Tried on phone and laptop. Getting same error.

Norwich, United Kingdom • 6 months ago

NEXT button at the bottom of address page won’t work

Mary Ainslie

Prestonpans, United Kingdom • 6 months ago

Says my details are wrong

Milton Keynes, United Kingdom • 6 months ago

Can’t log into asda rewards app!

Stuart cook

Holbeck, United Kingdom • 6 months ago

Won't let you check out for home delivery or click and collect been down since yesterday

Kim

Doncaster, United Kingdom • 7 months ago

Won’t accept my card that’s stored in the app when checking out

Simon Hankins

Mountain Ash, United Kingdom • 7 months ago

Asda tills taken over £100 off my Christmas saving card.multiple time £19.77 .Ended up paying cash.staff saying problems all day.Asda pyle

Jackie Bradley

Saint Leonards-on-Sea, United Kingdom • 7 months ago

I have been trying to checkout on line for my groceries for 30 minutes I have logged out 3 times but it’s still hanging I can not pay for my groceries and will lose my delivery slot

fionamitchell56@outlook.com

Porthcawl, United Kingdom • 7 months ago

I cannot amend my order .

John Sherrington

Coningsby, United Kingdom • 7 months ago

It doesn't recognize my email or password

Pudsey, United Kingdom • 7 months ago

Working very slowly and buffering for up to a minute after adding items to basket. New app is terrible.

Hull, United Kingdom • 7 months ago

No card payments

Paul

Kilmarnock, United Kingdom • 7 months ago

Can't checkout online at website or with the app. It just tells me unable to checkout because that is not a valid city. So leeds isn't a valid? Ok? I've not changed my address or any other details. Just does not work any more

Warwick, United Kingdom • 7 months ago

After updating it want let me sign in

Adele

Liverpool, United Kingdom • 7 months ago

Not able to take payment

Johanne neale

Clayton, United Kingdom • 7 months ago

Saying my card is out of date & it’s not!
Re done it all & still saying unable to take payment due to card been out of date!! It’s got another year on it & enough funds in the account!!

adam

Salisbury, United Kingdom • 7 months ago

wont let payment go threw

Sue

Chelmsley Wood, United Kingdom • 8 months ago

Swindon Asda orbital not been able to process vouchers and coupons this afternoon

david a copeland

Newcastle upon Tyne, United Kingdom • 8 months ago

asda outages from 9 am no still out now dl30er

Jane Burnside

Barking, United Kingdom • 8 months ago

Cannot pay on George checkout

Joan

Liverpool, United Kingdom • 8 months ago

Very difficult to access my upcoming order. Also getting charged for my delivery when I have a yearly pass.

Lesley

Marlow, United Kingdom • 8 months ago

Can't pay

Reading, United Kingdom • 8 months ago

Unable to take payment but card and bank details all fine.

Andrew

Hackney, United Kingdom • 8 months ago

Unable to login to app - asks for username & password for contract user then goes to Asda login screen (never used to) I have no idea what it is asking for

Pauline

Southampton, United Kingdom • 9 months ago

Once again ap not working no points been added but managed to spend £10.00p voucher they took that OK, but cannot add rewards once again ,I am feed up having to phone up to sort this out

Wickford, United Kingdom • 9 months ago

Rewards not loading

Carley

Belfast, United Kingdom • 9 months ago

Trying to do a food shop, but late at night but still had slots for this afternoon but I Can’t check out my shopping checked my bank has money but still can’t check out.

Lilian

Sheffield, United Kingdom • 9 months ago

Cant get in to order my food order keeps saying tryagain

Lizzie

Prescot, United Kingdom • 9 months ago

Cannot checkout .Does not recognise card even though it is the card I have used for a few years. Customer service useless . Sort it out Asda .

Hannah

Batley, United Kingdom • 9 months ago

George checkout not working

Michael

Wakefield, United Kingdom • 9 months ago

Asda rewards not working at Benton, Newcastle. Told system is down and yr points cannot be added later. Not good enough.. Asda sort it out and at least allow points to scanned or added at next shop. Tesco and Aldi don't have these problems.

Aldershot, United Kingdom • 9 months ago

Asda rewards app hasn't pulled through my blue light discount from yesterday.

Catherine Dunabie

Swindon, United Kingdom • 9 months ago

I was unable to pay using my gift card Asda Orbital, rewards app down too

Louise

Winchester, United Kingdom • 9 months ago

Cannot authorise payment for amendments to order

Christine

Wigan, United Kingdom • 9 months ago

Check outs not scanning evouchers had to leave shopping plus rely on using evoucher not good.

DebraDonovan

Bury St Edmunds, United Kingdom • 9 months ago

App scanned but needed assistants number. Then no milestones added or blue light discount added

Sandra w

Chester, United Kingdom • 9 months ago

Can't log in to my home delivery account saying it has locked me out &to change my password

John Gray

Derby, United Kingdom • 9 months ago

Unable to book a delivery date past April 8th on App and website

Bb

Ashington, United Kingdom • 9 months ago

Not recognising my card.

F

Blackburn, United Kingdom • 9 months ago

Shopping slots not updating. Usually I can book slot on a Monday for a Monday in 2 weeks time. Not today

Carol McGrahan

Sunderland, United Kingdom • 9 months ago

Cannot use Asda rewards voucher creation

Kings Lynn, United Kingdom • 9 months ago

Taken payment but just says order pending. No email confirmation received

Claire-louise groom

Nuneaton, United Kingdom • 10 months ago

Cannot open asda money app

Aldershot, United Kingdom • 10 months ago

Can’t check out for last 25 hours

Brighton, United Kingdom • 10 months ago

Can load a bundle onto my asda mobile app

Andy Clover

Belper, United Kingdom • 10 months ago

Haven't been able to use Asda app now for About 24hrs.
Tried buying an e-voucher on the website site but it won't let me put anything in the basket.

Jackie

Prescot, United Kingdom • 10 months ago

Saying bank details not recognised when I use it every week

Manchester, United Kingdom • 10 months ago

Can’t login

Christine Smith

Morriston, United Kingdom • 10 months ago

Credit card app not loading

Leeds, United Kingdom • 10 months ago

unable to take payment canceled order

Brighton, United Kingdom • 10 months ago

Unable to log into
account

Rachel

Swadlincote, United Kingdom • 10 months ago

Asda mobile app not working,won’t show any bundles to purchase?

Walsall, United Kingdom • 10 months ago

Wtf

Mrs Patricia King

Nottingham, United Kingdom • 10 months ago

Keeps saying my card is not right,when I know it is three different people have tried but it still keeps saying card not recognised

Al

Southport, United Kingdom • 10 months ago

Checks out fine then says action needed on card details even though they are correct

Wigan, United Kingdom • 10 months ago

Unable access to order asking for email and password

Kendal, United Kingdom • 10 months ago

Order in basket but wont let me insert my security code.

Frank Spiers

Bathgate, United Kingdom • 10 months ago

Currently you can't log in and when you try your browser goes into into an endless loop of "Sign In" pages that don't work !!!

Bang goes the order and delivery slot I was in the middle of making...

Tony PITTAM

Kenilworth, United Kingdom • 10 months ago

cant log in to asda

Dudley, United Kingdom • 10 months ago

Message saying site down

MIKE

Swanscombe, United Kingdom • 10 months ago

WEBSITE KEEPS LOGGING ME OUT

L A

Southampton, United Kingdom • 10 months ago

not loading

Dc

Bournemouth, United Kingdom • 10 months ago

Unable to log in

Gem

Stroud, United Kingdom • 10 months ago

App and log in details and ordering not working

Denise Shaw

Preston, United Kingdom • 10 months ago

Can't get in to online shopping site

S evans

Portsmouth, United Kingdom • 10 months ago

Won't let me pay for amendments to my list

High Wycombe, United Kingdom • 10 months ago

Can’t log in

Chris. B

Pembroke Dock, United Kingdom • 10 months ago

Unable to connect to my account online. Seems to be operating, in a 'loop'. unable to progress beyond login.

Alan

Sheffield, United Kingdom • 10 months ago

Log into my shopping orders, screen flickers and goes back to lof in screen. happened 20+ times.

Deborah Todd

Southend-on-Sea, United Kingdom • 10 months ago

Just got to the end of my shopping and it threw me out.

Rosie

Wakefield, United Kingdom • 10 months ago

Won't let me see my tracking for my order, website keeps reloading constantly

s

Hartlepool, United Kingdom • 10 months ago

keeps logging me out

Jane Smith

St Austell, United Kingdom • 10 months ago

Website not loading, tries then loops over and over but never loads the page.

Stockport, United Kingdom • 10 months ago

I can’t request a refund because it says my shopping is still out for delivery.

Debbie Morgan

Cardiff, United Kingdom • 10 months ago

Can't get refund as saying not delivery when I've had delivery but no chilled foods given

Worthing, United Kingdom • 10 months ago

Not taking payment

Rebecca Wilson

Sheffield, United Kingdom • 10 months ago

Doesn't recognise card

Leicester, United Kingdom • 11 months ago

No confirmation of order emails being received. Again ......!!!!

Kelly

Rotherham, United Kingdom • 11 months ago

Been trying to get on asda app to order groceries for last few days and it’s not loading

Y

Southwark, United Kingdom • 11 months ago

When you go to confirm payment it won't proceed

Michelle

Bournemouth, United Kingdom • 11 months ago

Can't make a payment keeps asking me to change card, which I have

Anne

Omagh, United Kingdom • 11 months ago

Payment won’t go through at checkout

London, United Kingdom • 11 months ago

Neen unable to log in , no one answering the phones at Customer Services

Burnley, United Kingdom • 11 months ago

Unable to log into app . Customer Services waiting time over an hour

w marshall

Preston, United Kingdom • 11 months ago

wrong number in my cvv box on checkout page.it has the number 123 in red. I've tried everything to clear it,with no success. is there a technical problem today with asda payments.?

john

Wandsworth, United Kingdom • 11 months ago

Not recognising any payment method on any device

Jackie Blackmore

Stockport, United Kingdom • 11 months ago

Asfa money app not working

Nigel

Murthly, United Kingdom • 11 months ago

No internet all day!!!!!

Granddad

Hatfield, United Kingdom • 11 months ago

Hatfield Herts can't order or arrange delivery

Helwan, Egypt • 11 months ago

Payment will not go through. Asda advised they have a problem which they are trying to fix. In meantime just have to keep trying to put Payment through

Stoke-on-Trent, United Kingdom • 11 months ago

Cannot make payement

Shelly

Bedlington, United Kingdom • 11 months ago

App will not load any info. It's been stuck for 24 hours that I know of.

Bridgend, United Kingdom • 11 months ago

Nor showing recent order

Louise Davies

Treharris, United Kingdom • 11 months ago

Can’t see my app won’t load and says I hv £0 ? When I know I haven’t ?

Deborah Crawford

Plymouth, United Kingdom • 11 months ago

My app not working

Aberdeen, United Kingdom • 11 months ago

Asda app not loading

Ipswich, United Kingdom • 11 months ago

Booking delivery slot

Jacki

Hull, United Kingdom • 11 months ago

Nothing loading on the app, keeps saying reload then try again

Manchester, United Kingdom • 11 months ago

Im signed into my asda rewards app but it won't load

Kerri

Stockton-on-Tees, United Kingdom • 11 months ago

Unable access rewards app

Brighton, United Kingdom • 11 months ago

Rewards app not working

Saltburn-by-the-Sea, United Kingdom • 1 years ago

My Asda rewards app is not loading and my wallet say's empty but I have money in there

Wigan, United Kingdom • 1 years ago

Unable to log on to credit card app

K

Chester-le-Street, United Kingdom • 1 years ago

Can't checkout

Rose

Manchester, United Kingdom • 1 years ago

Cannot log in due to maintenance

Rebecca

Worksop, United Kingdom • 1 years ago

Can't access credit card app

Claire Wood

Glasgow, United Kingdom • 1 years ago

Can't access my card on the app.
Request password change and won't accept either

Diane Rodgers

Stoke-on-Trent, United Kingdom • 1 years ago

App not working

Pauline Hazelby

Sutton Coldfield, United Kingdom • 1 years ago

Unable to access Asda website

Bob

Derby, United Kingdom • 1 years ago

Issue re payment

Graham

Sale, United Kingdom • 1 years ago

Unable to checkout 5/1 and 6/1.

Fred

Tamworth, United Kingdom • 1 years ago

Login not working

Ali

Hartlepool, United Kingdom • 1 years ago

Can not log in to asda mobile

King

Tottenham, United Kingdom • 1 years ago

Asda mobile app not working

Dewsbury, United Kingdom • 1 years ago

Not working

Kirsty

Nantwich, United Kingdom • 1 years ago

Email to say card declined- 3 other cards tried abd all declined- rep on phone says no issues their end yet 3 different cards with 3 different banks not working? Sort it out asda! It’s our Christmas food shop!

Ilford, United Kingdom • 1 years ago

App n website still down. Called and no one has a clue about what's wrong and when it will get fixed. My shipping arrives tomorrow but still can't amend my order.

Leanne Anderton

Manchester, United Kingdom • 1 years ago

Not able to check out at all, been stuck on amending order for over 3 hours

Ilford, United Kingdom • 1 years ago

App and website won't amend order.

Ilford, United Kingdom • 1 years ago

Cannot amend order. Cannot checkout. Issue started on Friday and its just got worse.

Glasgow, United Kingdom • 1 years ago

Won’t amend order

JD

Peterborough, United Kingdom • 1 years ago

Unable to convert Christmas Cashpot into vouchers

Mark

Carnforth, United Kingdom • 1 years ago

App won't allow payment to process, keeps asking to check card details even though we pay every week with the same card details !!

Ulverston, United Kingdom • 1 years ago

Wont recognise any card details.

Stephen Etheridge

Chatham, United Kingdom • 1 years ago

Unable to click and collect

Beverley Goldberg

Newcastle upon Tyne, United Kingdom • 1 years ago

Can’t access my Asda credit card in my pc

Christine Murray

Gainsborough, United Kingdom • 1 years ago

As soon as I press groceries and select what type I'd like it's goodbye ASDA, the order page goes??? I'm fed up, and losing the will to live.

S Pitkin

Birmingham, United Kingdom • 1 years ago

Very slow. App keeps closing.

Alison

Bedford, United Kingdom • 1 years ago

Uninstalled and reinstalled but still no joy. Was ok yesterday.

A H

Bromley, United Kingdom • 1 years ago

Asda credit card app not accepting payments

Michelle devlin

Banbridge, United Kingdom • 1 years ago

Unable to create voucher from Christmas saver

Muhammad Arslan

Southwark, United Kingdom • 1 years ago

im trying to login in my account but failed due to invalid username and password

Michael

Birmingham, United Kingdom • 1 years ago

Can't login to app

Manchester, United Kingdom • 1 years ago

Can’t log in

Philip Pearson

Stockport, United Kingdom • 1 years ago

Unable to login to app

Cardiff, United Kingdom • 1 years ago

Not loading, won’t let me log in.

Lee Culshaw

Wigan, United Kingdom • 1 years ago

Won't let me log in keeps saying my credentials are wrong

Cwmbran, United Kingdom • 1 years ago

Cannot access rewards account

Julie

Tower Hamlets, United Kingdom • 1 years ago

Asda app always slow and unreponsive always saying wait or close

Uxbridge, United Kingdom • 1 years ago

won't let me login

Sutton, United Kingdom • 1 years ago

extremely slow when placing a food order

Birmingham, United Kingdom • 1 years ago

JUST CANNOT CHECK OUT BEEN TRYING FOR A FORTNIGHT, REFUSING PAYMENTS,NOTHING WRONG WITH MY CARD,SICK OF IT.

Teri Rhind

Kirkcaldy, United Kingdom • 1 years ago

Wants to charge for packing and delivery despite monthly pass and won't let me checkout

Louise

Llanidloes, United Kingdom • 1 years ago

Can’t add to my shopping as my booked slots are empty.

Carlotta

Prestatyn, United Kingdom • 1 years ago

Cant log in

Basingstoke, United Kingdom • 1 years ago

Wanting to check out an Asda groceries order but won’t let me go forward from the check out page

Edgar Foster

Hull, United Kingdom • 1 years ago

App not working not showing my blue light code or cashpots amongst other issues

dawn

Pitsea, United Kingdom • 1 years ago

i have been trying to pay for an online shop since
yesterday 20th oct, but payment with my credit card
kept failing, my card is ok, tried again today and again failed, is there a problem with your system ?.

Em

London, United Kingdom • 1 years ago

Not working

mr k mccarthy

Blackheath, United Kingdom • 1 years ago

its keeps saying something went wrong please trying again later

Carlisle, United Kingdom • 1 years ago

Keeps reloading

Manchester, United Kingdom • 1 years ago

Issue loading this page

CAROL

London, United Kingdom • 1 years ago

shopping on asda now. no basket or checkout showing on site

Sharon

Manchester, United Kingdom • 1 years ago

Not loading

Teddington, United Kingdom • 1 years ago

Can't login. It displayed Invalid security code

Michael Pollard

Liverpool, United Kingdom • 1 years ago

Can't pay

Leytonstone, United Kingdom • 1 years ago

Down

Cherie Jones

Ipswich, United Kingdom • 1 years ago

Cannot login to my account!!

Rich P

Brighton, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Asda site down

susan strouther

Kenn, United Kingdom of Great Britain and Northern Ireland • 1 years ago

i HAVE BEEN UNABLE TO LOG INTO ASDA SINCE LATE FRIDAY.tried another laptop same thing happens /

John

Skelmersdale, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Just says we have alot of people shopping right now,you are in a queue.

Keele, United Kingdom of Great Britain and Northern Ireland • 1 years ago

App is down

Warrington, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Says there is a problem when I try to log in

debra

Keele, United Kingdom of Great Britain and Northern Ireland • 1 years ago

not logging in,

Adam

Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Cannot call two numbers on my phone