We have recently sent browser requests to Eonenergy.com and it's up and running with status code 200 (UP) and a response time of 1.65 ms. We recommend clearing your cache or restarting/updating your app.

Why is E.ON running slow?

If you are experiencing slow performance while using Eonenergy.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

What does the HTTP response status code mean

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as: 2XX - Successful - Website is up & reachable. 3XX - Redirect - The website is accessible, but the browser is redirected to another page. 4XX - Browser Error - The requested page is not available or doesn’t exist. 5XX - Server Error - There are internal errors on the server. The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

What is an HTTP response time?

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

How will I know if my device is acting up?

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

I’ve tried all troubleshooting and it’s still not working, what should I do next?

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.

Is E.ON down? Check current problems and outages!

User

Barnet, United Kingdom • 17 days ago

Cant login

Adam

Castle Cary, United Kingdom • 1 months ago

Can't upload FiT readings

Adam

Castle Cary, United Kingdom • 1 months ago

Can't upload FiT readings

Adam

Castle Cary, United Kingdom • 1 months ago

Can't upload FiT readings

Adam

Castle Cary, United Kingdom • 1 months ago

Can't upload FiT readings

Andrew Peter Collins

London, United Kingdom • 1 months ago

login not working.
Just loops back to login page on both PC and mobile

Glenn Miller

Edinburgh, United Kingdom • 1 months ago

Can't login to EON Next website.

M Slater

Ilford, United Kingdom • 2 months ago

Electric supply has been down in BH17 postcode for about 45 minutes now and is still down, please supply updates

Irving Walsh

Manchester, United Kingdom • 3 months ago

App not even getting to sign in stage. They had an update yesterday

Welwyn, United Kingdom • 3 months ago

refusing to log me in :(

Bolton, United Kingdom • 3 months ago

Cannot login just loops back to login screen

Chantelle

Preston, United Kingdom • 4 months ago

App and website don't work at all and can't top up

Nottingham, United Kingdom • 4 months ago

Can't log in

Manchester, United Kingdom • 4 months ago

App not working. Still !

M booth

Goole, United Kingdom • 4 months ago

Does not recognise my password

Micheal Berry

York, United Kingdom • 4 months ago

App not working. Even reloaded it still nothing but a purple screen.

G

Chatham, United Kingdom • 4 months ago

Cant log in

robert whyte

Wisbech, United Kingdom • 4 months ago

cant login

Jimi

Hackney, United Kingdom • 4 months ago

Get blank white page on desktop or circular log out instantly from ipad stating security issue

W Ashton

Hounslow, United Kingdom • 4 months ago

Won't let me log in, with my correct details.

Me

Burton-on-Trent, United Kingdom • 4 months ago

Spinning circle and no login.

Bognor Regis, United Kingdom • 4 months ago

Can't log in

Audrey

London, United Kingdom • 4 months ago

Cannot log in to my account

Chrissie

Birmingham, United Kingdom • 4 months ago

Not working, again, just keep's taking me to an error page.
Come on eon fix this properly

Chrissie

Birmingham, United Kingdom • 4 months ago

Not working, again, just keep's taking me to an error page.
Come on eon fix this properly

Birmingham, United Kingdom • 4 months ago

Not working, again, just keep's taking me to an error page.
Come on eon fix this properly

Birmingham, United Kingdom • 4 months ago

Not working, again, just keep's taking me to an error page.
Come on eon fix this properly

Birmingham, United Kingdom • 4 months ago

Not working, again, just keep's taking me to an error page.
Come on eon fix this properly

Birmingham, United Kingdom • 4 months ago

Not working, again, just keep's taking me to an error page.
Come on eon fix this properly

Steve

Bath, United Kingdom • 4 months ago

Yet again Eon website crashes and cannot log in

CG

North Tyneside, United Kingdom • 5 months ago

Can't login. Was logged in then got signed out and keep getting an error when trying to get back in to my account.

John

Glasgow, United Kingdom • 5 months ago

Unable to login on laptop or mobile

Susan Coward

Rochdale, United Kingdom • 5 months ago

Unable to log in

Tidworth, United Kingdom • 5 months ago

Cannot log into account

Tony

Tidworth, United Kingdom • 5 months ago

Unable to log into the account

Wilson

Cleckheaton, United Kingdom • 5 months ago

Tried for two days to get into my account. Changed my password three times and still no success

Squid

Sutton Coldfield, United Kingdom • 5 months ago

Can't log in just keeps going back to the log in page.

Squid

Sutton Coldfield, United Kingdom • 5 months ago

Can't log in just keeps going back to the log in page.

anon

Northwich, United Kingdom • 5 months ago

Can't login

Alma Charles

Glasgow, United Kingdom • 5 months ago

Can’t log in to give readings

Stoke-on-Trent, United Kingdom • 5 months ago

Won’t let me login

Stoke-on-Trent, United Kingdom • 5 months ago

Can’t Login

Visitor

London, United Kingdom • 5 months ago

Circle going round and round

Nettenoo

Middlesbrough, United Kingdom • 5 months ago

Won't let me log in using the app or the website.
Cleared cache, using 2 different devices, everything else working fine, no issues with WiFi

Nettenoo

Middlesbrough, United Kingdom • 5 months ago

Won't let me log in using the app or the website.
Cleared cache, using 2 different devices, everything else working fine, no issues with WiFi

Nnenna

Clayton, United Kingdom • 5 months ago

I can’t login

Lynda

Manchester, United Kingdom • 5 months ago

Cant log into app or website.

Amy

Cardiff, United Kingdom • 5 months ago

Unable to log into E.ON.

Thames Ditton, United Kingdom • 5 months ago

Website keeps freezing

KB2

Stourbridge, United Kingdom • 5 months ago

Can't login

Gateshead, United Kingdom • 5 months ago

Can’t log in

Bristol, United Kingdom • 5 months ago

Can't log in to account

Mahira Alamiin

Bedford, United Kingdom • 5 months ago

I cannot login, is the website down..? I tried to restart my phone its still down

Luton, United Kingdom • 5 months ago

Can’t log in app or website to top up my metre

Andrea

Bolton, United Kingdom • 5 months ago

Can’t log in on the app or website

Kath

London, United Kingdom • 5 months ago

Can't log in

Sutton Coldfield, United Kingdom • 5 months ago

Can’t access website to give meter readings today 26/7

peter stanyer

Cookstown, United Kingdom • 5 months ago

cant log in

peter stanyer

Cookstown, United Kingdom • 5 months ago

Unable to log in as usual very poor ping

Kay melville

Bangor, United Kingdom • 6 months ago

Cant log in

Cardiff, United Kingdom • 6 months ago

Login not working

Gary Redding

Birmingham, United Kingdom • 6 months ago

complete power cut in kirby grange le9 9fg

T.Richardson

Canary Wharf, United Kingdom • 6 months ago

Its been down most of the day which is stopping me for
Checking my account

A S Campbell

Selby, United Kingdom • 6 months ago

error message "something went wrong"

Michelle

London, United Kingdom • 6 months ago

No electricity on S73
Wombwell Barnsley

RB

Reading, United Kingdom • 6 months ago

keeps going back to the log in page after i enter my e-mail and password - tried on other devices

Chris Green

Barnsley, United Kingdom • 6 months ago

Cant get ontowebsite

Angela

London, United Kingdom • 6 months ago

I cant get logged on, seems to be an issue with the website???

Kings Lynn, United Kingdom • 6 months ago

Orange circle spinning not logging in

Mike

London, United Kingdom • 6 months ago

Cannot login on PC or mobile

ck

Muswell Hill, United Kingdom • 6 months ago

can log on tp website but account pages & payment of bills pages are blank

Patricia Lam

Northampton, United Kingdom • 7 months ago

Been trying to login for weeks to give up to date meter reading. Impossible!

Yuxuan

Luton, United Kingdom • 7 months ago

Crazy balance amount then can’t loggin

Judy hoskins

St Helens, United Kingdom • 7 months ago

Eon app not working is there a issue

tvr250@hotmail.com

Gloucester, United Kingdom • 7 months ago

Unable to log in to top up meter

Gemma Bricknell

Milton Keynes, United Kingdom • 7 months ago

Been trying for 3 hours and won't let me top up

rose middleton

Enfield, United Kingdom • 7 months ago

eon app not working on cell phone. Only works on a laptop, this is very frustrating

Roger

Swadlincote, United Kingdom • 7 months ago

can log in on app or web site

A.stevens

Newport, United Kingdom • 7 months ago

Cannot connect to DD account

Louise Lambourne

Reading, United Kingdom • 7 months ago

Keeps saying "can't log you in at this time"
Reinstall hasn't worked and changing password option not working either

Demi Watson

Batley, United Kingdom • 7 months ago

Hi Hun why can't I topup my card

Lindsay Abraham

Leicester, United Kingdom • 7 months ago

can't login

Pete

Birmingham, United Kingdom • 7 months ago

Try to login and page goes to a blank one.

Maria Bayliss

Cannock, United Kingdom • 7 months ago

Payments not reaching my meters. My electric is currently on emergency and fear I will be disconnected

M Dawson

London, United Kingdom • 7 months ago

Cannot login from P.C or mobile

Watkins

Hackney, United Kingdom • 8 months ago

App not working

Lambeth, United Kingdom • 8 months ago

it’s not letting me top up my smart meter. just keeps trying to load billing page

Tracey Whitehead

Glasgow, United Kingdom • 8 months ago

Can topup meters for 2 days using App.

Warrington, United Kingdom • 8 months ago

Eon next app not working

Jenny

Barking, United Kingdom • 8 months ago

App is not loading on the top up screen

Newham, United Kingdom • 8 months ago

App isn’t letting me top up or on the website

Patrick

Slough, United Kingdom • 8 months ago

I have been trying to log in to check feed in tariff details for two days now with no success. An error message asks me to try again later.

John

Liverpool, United Kingdom • 8 months ago

unable to login

Louise

Harringay, United Kingdom • 8 months ago

Not showing any information. I can't submit Meyer readings.

David Taylor

Waltham Forest, United Kingdom • 8 months ago

Screen goes blank want to submit a reading

Andy

Norwich, United Kingdom • 8 months ago

“Your data is being refreshed right now “ since yesterday afternoon is running continuously! All “Home energy” Displays are showing 0 ( zero) app not functioning at all !

Joanne

Loughborough, United Kingdom • 9 months ago

I cart get on mi app to top up are you aving problems tday

William bateman

Manchester, United Kingdom • 9 months ago

Unable to log on

G A Mayer

West Drayton, United Kingdom • 9 months ago

Can’t log in to a/c is web site down.

Mark Johnson

Southampton, United Kingdom • 9 months ago

Allows log in but page goes blank at the dashboard screen

Lisa Cullen

Manchester, United Kingdom • 9 months ago

Can not login at all.
Hundreds of attempts.
Changed my password nothing happening.
The login service is terrible

Helen Francis

Wokingham, United Kingdom • 9 months ago

Cannot log in to my account.
The page keeps going blank

Mrs J. Chapman

Ellesmere Port, United Kingdom • 9 months ago

Can’t log in

Claire

Stafford, United Kingdom • 9 months ago

Blank screen. Can't access website

paul audas

Nottingham, United Kingdom • 9 months ago

can not log in and when it lets you its blank

John Carter

Manchester, United Kingdom • 9 months ago

App not working

Patricia

Barry, United Kingdom • 9 months ago

Log in but page then goes blank

I.B.

Carlisle, United Kingdom • 9 months ago

Enter website o.k. but can get no further. Closes itself down.
Cramlington Northumberland

John Lawson

Spalding, United Kingdom • 9 months ago

Cannot submit meter readings lot of intermitting messages very frustrating

Chester, United Kingdom • 9 months ago

Cannot submit reading

s. brown

Bradford, United Kingdom • 9 months ago

account dashboard loads then vanishes

Robert Barlow

Kidbrooke, United Kingdom • 9 months ago

Electricity meter not showing usage. Eon not intetested

Cheryl

Selby, United Kingdom • 9 months ago

Able to log in, then page shows, then goes quickly blank.
Unable to do anything on the website.

Anna M

Newham, United Kingdom • 9 months ago

I'm able to log in to your website but when I go to view anything (next bill etc.) the page goes blank.

Ann Southby

Slough, United Kingdom • 9 months ago

Not able to log in to eon next

London, United Kingdom • 9 months ago

Keeps chucking me out as I try to log in

Cheryl

Peterborough, United Kingdom • 9 months ago

Hi, my dashboard details flash up but then goes completely blank.

John Lawson

Spalding, United Kingdom • 9 months ago

Cannot login properly getting intermittent messages on account cannot put meters readings through very frustrating

M

Stevenage, United Kingdom • 9 months ago

Cannot give meter readings

Nia

Maentwrog, United Kingdom • 9 months ago

I am unable to log in to pay my bill

Newcastle upon Tyne, United Kingdom • 9 months ago

not loading

Michelle Voutt

Birmingham, United Kingdom • 9 months ago

No power TW13 4LX

Birmingham, United Kingdom • 9 months ago

Power cut

Tom

Slough, United Kingdom • 9 months ago

Cannot login

London, United Kingdom • 9 months ago

Have tried unsuccessfully to log into e on next gor the last week with no luck

AP

London, United Kingdom • 9 months ago

System will not allow me to enter my account

Customer

Wandsworth, United Kingdom • 9 months ago

Unable to log in

Manchester, United Kingdom • 9 months ago

Can not log in or make payment

Ian

Blantyre, United Kingdom • 9 months ago

Keeps going in a loop once logged in, when you click something like manage payments you go back to logging in again and the home page.

kenny

Ryhope, United Kingdom • 9 months ago

unable to log in teh website since from mid night of 31 March

Debbie

Darlington, United Kingdom • 9 months ago

Tried 4 shops for Electric Key none of them work is the system down.

Aberdeen, United Kingdom • 9 months ago

can't log in

Anthony Charles

Tonypandy, United Kingdom • 9 months ago

Cant log in. Refreshes back log in page

Trudy Clark

Slough, United Kingdom • 9 months ago

Can't submit reading

Justine Hale

Manchester, United Kingdom • 9 months ago

Saying something went wrong but using same card as I always do and money is in account

Nahida

London, United Kingdom • 9 months ago

I am unable to login to my online account to submit meter readings

René

Horley, United Kingdom • 9 months ago

Can't log in. Can't create new password. Says there is something wrong.

Victoria Hughes

Formby, United Kingdom • 9 months ago

Can’t log into my account on app or website

Agnes Alexander

Kilwinning, United Kingdom • 10 months ago

Power down in st edmund place dundee dd39nw

Olav

Camden, United Kingdom • 10 months ago

I live in Crystal Palace and it seems like the wifi is not working

Zoe

Tipton, United Kingdom • 10 months ago

I have not been able to log on for a week Worcester UK

Michael Shuttleworth

Burnley, United Kingdom • 10 months ago

14 Parkwood Mews, Nelson, BB9 8TS

Hull, United Kingdom • 10 months ago

Is your Web site for payments currently down

Marie

Northampton, United Kingdom • 10 months ago

Can't log in to give meter reading. My details are correct but couldn't get email to change password anyway. This is the third day of trying and it is very frustrating and, no, it is not my pc.

Margaret Barker

Spalding, United Kingdom • 10 months ago

Cannot get on app to put money on my account for electricty

Wirral, United Kingdom • 10 months ago

Can't top up on line

natalie

London, United Kingdom • 10 months ago

cant log on again, sick of seeing ' an error has occured'

Gina Martin

Basildon, United Kingdom • 10 months ago

Not accepting online payments

Mr Bullock

London, United Kingdom • 10 months ago

Unable to take payments online

Jenny

Rochford, United Kingdom • 10 months ago

Unable to log in and top up for four days now in the UK?

Mat

Great Yarmouth, United Kingdom • 10 months ago

Online Top Up Still Down....Sort It Out Eon

Zoe Hatton

Sutton Coldfield, United Kingdom • 10 months ago

Eon top up had issues all day, do not want to go into emergency over something that is there problem not mine.

Tash

Oldham, United Kingdom • 10 months ago

Unable to top up online says technical issue

D Talbot

Lytham St Annes, United Kingdom • 10 months ago

Cant top up online

Gemma Carter

Porth, United Kingdom • 10 months ago

Unable to make online payments for two days.

martin wykes

Coventry, United Kingdom • 10 months ago

it not work all week end

Antonio Rocha

Kings Lynn, United Kingdom • 10 months ago

I can top up my energy

Peter Adamson

Manchester, United Kingdom • 10 months ago

Come on E.on FFS! Can't top up and am running out of emergency credit. It's going to get cold and dark here if something isn't done soon. Been like this since yesterday morning.

D Talbot

Cleveleys, United Kingdom • 10 months ago

Not been able top up online since Friday

Kristy Briggs

Islington, United Kingdom • 10 months ago

I can't top up and my balance is running low

Mr shaun van riel

Kings Lynn, United Kingdom • 10 months ago

Can't do an online top up?

Antonio Rocha

Kings Lynn, United Kingdom • 10 months ago

Hi i can top up

Nottingham, United Kingdom • 10 months ago

Can't top my electric up saying you down

Hyde, United Kingdom • 10 months ago

On line payments can’t be made

c

Sheffield, United Kingdom • 10 months ago

Nothing coming up when logging in

Sutton Coldfield, United Kingdom • 10 months ago

Can’t top up for the last 24hours

Cee

Rowley Regis, United Kingdom • 10 months ago

Unable to top up, this is a joke

Craig

Bedford, United Kingdom • 10 months ago

Just get online message saying cant tol up at the moment

Nad

Blackburn, United Kingdom • 10 months ago

Unable to top up

Michael Cawthorne

Slough, United Kingdom • 10 months ago

Cannot Login at all & no response on the phone

Kristy Briggs

Islington, United Kingdom • 10 months ago

Can't top up with card

Sudbury, United Kingdom • 10 months ago

Can’t top up online. Saying system problem

Leeds, United Kingdom • 10 months ago

Can't top up on line

Rw

Newcastle upon Tyne, United Kingdom • 10 months ago

Can’t login

Bishop's Stortford, United Kingdom • 10 months ago

It just won't login to the dashboard

Bill

Bedlington, United Kingdom • 10 months ago

Slow getting logged in then the site not loading.

K davies

Brentwood, United Kingdom • 10 months ago

Wont let me log in

Robert Allan

Enfield, United Kingdom • 10 months ago

App not working

Henry Campbell

Glasgow, United Kingdom • 10 months ago

App and website not loading.

Tony Thompson

Fordingbridge, United Kingdom • 10 months ago

Struggling to login to Eon Bext

Hassocks, United Kingdom • 10 months ago

Can't log in

Leeds, United Kingdom • 10 months ago

Problem logging into online account

J allcott

Kidderminster, United Kingdom • 10 months ago

Can't top up as can't open app

T.Webb

Doncaster, United Kingdom • 10 months ago

Site won't load.

Bexleyheath, United Kingdom • 10 months ago

Unable to login

Michele timmins

Birmingham, United Kingdom • 10 months ago

Can't top up app won't load re installed many times

Ellesmere Port, United Kingdom • 10 months ago

Website won't load

Spalding, United Kingdom • 10 months ago

website not loading

Birmingham, United Kingdom • 10 months ago

Can't access Eon app

M.Freeman

Norwich, United Kingdom • 10 months ago

Can't login to E.on next app to top up

Carol

Wirral, United Kingdom • 10 months ago

Can’t access my account

Leslie Banks

Brighton, United Kingdom • 10 months ago

Cannot access account via app or website

Neininger

Bury, United Kingdom • 10 months ago

Can't login
Continuous orange circle

Kristy Briggs

Islington, United Kingdom • 10 months ago

Can't get on your website to make a top up ayment.

Leighton Buzzard, United Kingdom • 10 months ago

App won’t get past log in details

Sara Cheetham

High Wycombe, United Kingdom • 10 months ago

Can’t log in to top up

Louisa Douglas

Southampton, United Kingdom • 10 months ago

I can’t access the website to top up and keep getting text saying i’m low on gas

Barry payne

Coventry, United Kingdom • 10 months ago

Can not log on

Denise Sime

Glasgow, United Kingdom • 10 months ago

Can't access website so can't access my account. Have Neen trying since yesterday.

Coventry, United Kingdom • 10 months ago

Can't get on the website to top up...so am I supposed to wait until we run out then my WiFi will be out. Totally rubbish.

Cambridge, United Kingdom • 10 months ago

Taking too long to log in

Birmingham, United Kingdom • 10 months ago

Huntingdon.
Cannot log in

L Perry

North Walsham, United Kingdom • 10 months ago

Website not working
Norwich UK

Chris

Birmingham, United Kingdom • 10 months ago

Can login to app

Llandudno, United Kingdom • 10 months ago

Screen freezes at login

Leeds, United Kingdom • 10 months ago

Unable to login leeds

George Lewis

Chippenham, United Kingdom • 10 months ago

Login on app and website not working

Hastings, United Kingdom • 10 months ago

App not loading at all

Mirae Dixon

Nottingham, United Kingdom • 10 months ago

Pages not downloading on website

Jack

Maidstone, United Kingdom • 10 months ago

E.on website/App not loading

Pam Bennacer

Mansfield, United Kingdom • 10 months ago

Can't login into my account on my phone

Peterborough, United Kingdom • 10 months ago

Unable to log in. Won’t go past loading page

Mel Lewicki

Grantham, United Kingdom • 10 months ago

Can’t login into my account

J Briscoe

Ipswich, United Kingdom • 10 months ago

Unable to login to account

Denise George

Abertillery, United Kingdom • 11 months ago

Intermittent power outages

Lorraine Warren

Ware, United Kingdom • 11 months ago

Won’t let me log in keeps taking me to log in page

Lou

Neath, United Kingdom • 11 months ago

Smart readings not updated

Köniz, Switzerland • 11 months ago

Entering correct password but keeps telling me there is a problem. Have clicked Forgot Password, but still tells me there is “an error” and I’m not getting an email to reset the password

Slough, United Kingdom • 11 months ago

Unable to get into account

Gary Vernon

Blackpool, United Kingdom • 11 months ago

Won't let me top up on my app

Nick Wade

Liverpool, United Kingdom • 11 months ago

Unable to log into website or app

sandra

Beccles, United Kingdom • 11 months ago

I cant log into eon on my email
The screen just goes white once i put my email and password
2 days out now

London, United Kingdom • 11 months ago

Unable to login

G PARKE

London, United Kingdom • 11 months ago

Cannot log in to account

John duffield

Manchester, United Kingdom • 11 months ago

Can’t put money on meters and almost out of gas

Northampton, United Kingdom • 11 months ago

account dashboard breifly loads, refreshes and goes blank.

Kerri Agar

Evesham, United Kingdom • 11 months ago

App top up won't load , just keeps saying there's an issue, have deleted the app and reinstalled and still doing it.

Tom

London, United Kingdom • 11 months ago

Unable to login, I use a P/W manager so I know it's correct.
Tried to reset password and website states. Oops we have a problem. Please try again later

janet Brealey

Slough, United Kingdom • 11 months ago

cant log in or update password

Aberdare, United Kingdom • 11 months ago

Can't log into my account to submit my meter readings

Geraldine Trouve

Orpington, United Kingdom • 11 months ago

I cannot check if there is a gas supply issue to the boiler in my home.
The error on boiler suggest gas is not coming into it. Handle for gas main in the house is set to ON and EON bill paid in full on 29th Jan.
Wanted to check if gas supply issue before getting a plumber to check our boiler

Jason wilson

Saint Leonards-on-Sea, United Kingdom • 11 months ago

Unable to top up online. Online account not updating credit

Carly Vincent

Caerphilly, United Kingdom • 11 months ago

I can’t top up my gas, or electric on the ap or main website?

Iwona Shah

Newcastle upon Tyne, United Kingdom • 11 months ago

I can't log in to my account

Ernie W

London, United Kingdom • 11 months ago

Cannot access E-ON Next website to give latest monthly electricity and gas meter readings - have kept trying but without success.

Christina Murphy

Warwick, United Kingdom • 11 months ago

Have been unable to log on for 5 days. A 'phone call to EON got the reponse that the problem is mine!

DL

Tenterden, United Kingdom • 11 months ago

Alerted that our credit is running low but can't topup via online or phone as the website is down

Chelsea

Polegate, United Kingdom • 11 months ago

Won’t accept any of my log in details saying they don’t exist when I’ve been with them three years!

Plymouth, United Kingdom • 11 months ago

Can’t top up online

Gemma

Bishop's Waltham, United Kingdom • 11 months ago

Won't log in, either comes up with blsbk screen or says password incorrect

Wendy

Dorchester, United Kingdom • 11 months ago

Unable to log on

Mrs Maureen barley

Ilford, United Kingdom • 11 months ago

Trying to login to account to see what is going on

Denise

Wembley, United Kingdom • 11 months ago

I cannot log in. Every time the system sends me an email, I never receive it.

Sarah

Bedford, United Kingdom • 11 months ago

Top up not showing or added to meter

Stromness, United Kingdom • 11 months ago

Top up succesfull but not added to meter … always the same with Eon ,always some issue

Vicky

Swansea, United Kingdom • 11 months ago

The app is down unable to top up on the app

Leeds, United Kingdom • 11 months ago

after logi9n, page goes blank

trish brown

Norwich, United Kingdom • 11 months ago

Will not let me log in keeps saying password not correct

Joanne

Derby, United Kingdom • 11 months ago

Will not let me top up with any card

Caragh Binks

Stoke-on-Trent, United Kingdom • 11 months ago

Electricity keeps going on and off.
Staffordshire Moorlands uk

Gina Bartlett

Bradford, United Kingdom • 1 years ago

Is there a problem? All my electricity has gone off

Lynn Johnson

Sale, United Kingdom • 1 years ago

Updated app now it won't login.

Clay

Doncaster, United Kingdom • 1 years ago

E-on Next log in not working

john

Stockport, United Kingdom • 1 years ago

cant log in

Susan Davies

Oswestry, United Kingdom • 1 years ago

Unable to log in

Victor

Exeter, United Kingdom • 1 years ago

No heating or hot water in Cranbrook

John

Northampton, United Kingdom • 1 years ago

EOn app not working for supplying meter readings 15.22 31/12/2023

L B

Aberdeen, United Kingdom • 1 years ago

I can open the app but when trying to input the readings it just states 'Loading'.

Wigan, United Kingdom • 1 years ago

Can’t log in to website

Charlotte black

Birmingham, United Kingdom • 1 years ago

Power cut

Chris

Gravelines, France • 1 years ago

Cannot top up via app deleted and reinstalled no luck

James

Milton Keynes, United Kingdom • 1 years ago

EV home charge network down

E Arzu

Slough, United Kingdom • 1 years ago

Can’t top up!!

Vicki Woods

Newton-le-Willows, United Kingdom • 1 years ago

I have no electric in my kitchen or out building however rest of house is OK. I have reset the fuse box and nothing happens

Georgia

Maidstone, United Kingdom • 1 years ago

Have sent multiple requests for a new password, emails not working!

Pam bennacer

Mansfield, United Kingdom • 1 years ago

Can't log on into my account

Donna

East Grinstead, United Kingdom • 1 years ago

I can't login to the app or website

S waters

Cardiff, United Kingdom • 1 years ago

Eon website has been down since last week!

Lisa staley

Derby, United Kingdom • 1 years ago

Electric gone upstairs since heavy winds

lesley ritrovato

East Ham, United Kingdom • 1 years ago

unable to login today ok yesterday

Suzanne waters

Cardiff, United Kingdom • 1 years ago

Unable to top up online

Wolverhampton, United Kingdom • 1 years ago

Cant top up yet again

Bridgend, United Kingdom • 1 years ago

Smart meter has been down for several hours now. I have tried switching the SM off at the mains and then at the back of the SM. I then tried switching it on near the electric meter to no avail!!

Hallett

Stoke-on-Trent, United Kingdom • 1 years ago

Smart meter no display

Rat Gee

Cardiff, United Kingdom • 1 years ago

Unable to log in seems to be a regular thing recently

S. Hepworth

Devizes, United Kingdom • 1 years ago

customer dashboard not loading any details

T Hunter

Northampton, United Kingdom • 1 years ago

Can’t get past login page

West Bromwich, United Kingdom • 1 years ago

App won't load

Leeds, United Kingdom • 1 years ago

Unable to login

Marcus McMillan

Islington, United Kingdom • 1 years ago

Can't login to the app or online account

d

St Helens, United Kingdom • 1 years ago

lagging badly

Mitcham, United Kingdom • 1 years ago

website lagging

Jodie

Wolverhampton, United Kingdom • 1 years ago

Cannot log in to the app

Madeleine Simmons

Bromley, United Kingdom • 1 years ago

Can’t access website

Kerry

Northampton, United Kingdom • 1 years ago

Can not login in to my account via the app and online

Kay lee

Londonderry, United Kingdom • 1 years ago

La4 5qb power outage

Kathleen Bugden

Norwich, United Kingdom • 1 years ago

I can’t login to E.ON give meter reading.

Chantal

Preston, United Kingdom • 1 years ago

How can i top up my meter the site is down the app doesnt work this is ridiculas all my food will go off its freezing cold im unwell and have an operation today very stressful!

Skipton, United Kingdom • 1 years ago

Website not working

Susan Edwards

Cambridge, United Kingdom • 1 years ago

Can't login

Burntisland, United Kingdom • 1 years ago

Eon next app not working

Chris

Chesterfield, United Kingdom • 1 years ago

Can't top up or login to app

Mike

Fulham, United Kingdom • 1 years ago

Unable to log into app

Darren

Durham, United Kingdom • 1 years ago

Unable to login to my account

Islington, United Kingdom • 1 years ago

Cant access my has or el3ctric payments

m

Gloucester, United Kingdom • 1 years ago

Down

Leyton, United Kingdom • 1 years ago

Can’t access the app to top up gas

David

Tower Hamlets, United Kingdom • 1 years ago

Can’t login

Michelle Bradley

Lincoln, United Kingdom • 1 years ago

Can't login, saying password wrong but it's not, tried to reset and not working either

Darren

Newcastle upon Tyne, United Kingdom • 1 years ago

Says something went wrong when trying to top up online

Mark Cummings

Liverpool, United Kingdom • 1 years ago

Cant log on app properly and gas top up not registered

Nottingham

Birmingham, United Kingdom • 1 years ago

Power cut

Me

Valencia, Spain • 1 years ago

Cant login

Neil

Glenrothes, United Kingdom • 1 years ago

Oh dear the website and app is down, guess they won't be getting any money from me this month

Kathryn Fisher

Wakefield, United Kingdom • 1 years ago

I’ve tried all contact numbers non work. How do people get in touch with you

John Cameron

Glasgow, United Kingdom • 1 years ago

Totally useless web site. Unable to login on phone app, Mac or windows laptop.

Joanna

Leeds, United Kingdom • 1 years ago

Can't log in trued 32 times

Sheffield, United Kingdom • 1 years ago

Cannot log in to eon next

DRB

Morpeth, United Kingdom • 1 years ago

Cannot log into e.on next app or website

Dundee, United Kingdom • 1 years ago

Can't log in to account

Jasmin

Osaka, Japan • 1 years ago

Does not let me login to see my account.

Anne Jamieson

London, United Kingdom • 1 years ago

Get a green tick for email address then no response when applying password this has been going on for past 3 days you can email me to let me know you are taking money but can't let me know about server issues

Jayne Ward

Bridgwater, United Kingdom • 1 years ago

I cannot get past the log in to check my account or to top up online. It keeps stating that somethings gone wrong. Is there an outage or site down?

Karen FoxTibbetts

Broadway, United Kingdom • 1 years ago

Can't log
Details unrecognised??

Southampton, United Kingdom • 1 years ago

We have had no electric for two hours.
We have a severely disabled son who needs warmth.
Please advise.
We are registered as needing a generator.
This is now urgent
Please help
TR11 5HR

Caroline

Selsey, United Kingdom • 1 years ago

Unable to login to give a meter reading, tried on my phone, my tablet and my laptop.
Get a green tick for email address but it doesn't like my password, which I know is correct. Tried to change my password but it won't let me do that either.
Very frustrating

Lee

Croydon, United Kingdom • 1 years ago

Website is not working

Halton, United Kingdom • 1 years ago

Won't accept password , won't send new password = no login

Helen

Manchester, United Kingdom • 1 years ago

Can't login to the app. Can login on the website

Andrew McTiernan

Wakefield, United Kingdom • 1 years ago

I am based in Wakefield in the UK and I could not login twenty minutes ago 20.30 local time, now I cannot even get on to the E,on Next website at all just a revolving circle at the top of the screen.

Claire M

Sheffield, United Kingdom • 1 years ago

Won't let you login to dashboard - so can't give readings.

isaac

Uxbridge, United Kingdom • 1 years ago

not logging it

Manchester, United Kingdom • 1 years ago

Can't login

Chelmsford, United Kingdom • 1 years ago

App not working

R. Thakker

London, United Kingdom • 1 years ago

I managed to log into my account yesterday, but failed today; repeatedly. . I do not want to change my Password, so is there anyway you can help ?
A/C Ref. A-BBF9386, No 10 St Davids CL. BN220UZ
Thanks. R Thakker, Tel. 01323 520520, &
email, tandt520@yahoo.com

Angela

Slough, United Kingdom • 1 years ago

I cant get logged on, being trying for two days now!

Kathleen Walsh

Manchester, United Kingdom • 1 years ago

I cannot pay my bill online today. It is saying it does not recognise my log in details and I am using correct ones.

Dave Liewald

London, United Kingdom • 1 years ago

Cannot login to view usage

London, United Kingdom • 1 years ago

No website. No email sent re new tariff.

William Garton

Aylesbury, United Kingdom • 1 years ago

Not showing my bill is not showing I have paid by direct debit showing on my bank statement.Also having difficulty entering my password

Karen bradley

Lancaster, United Kingdom • 1 years ago

Unable to login

348

Bethnal Green, United Kingdom • 1 years ago

Power cut

Hitti

Hackney, United Kingdom • 1 years ago

Login not recognised

jamie

Coventry, United Kingdom • 1 years ago

unable to log in/request new password

Tracy Skinner

Bethnal Green, United Kingdom • 1 years ago

I have been to a couple of shops and not been able to top up my credit

Simon

Holbeach Clough, United Kingdom • 1 years ago

Cant topup again.

Bonnie Domoney

London, United Kingdom • 1 years ago

sp3 5eb no power

Gill

Poplar, United Kingdom • 1 years ago

Can't get online

Alison Wickham

Gravesend, United Kingdom • 1 years ago

Trying to top up on website and app but it keeps saying something went wrong ,all details are correct but still can’t top up

Mike

London, United Kingdom • 1 years ago

Not fit for purpose. Been trying for days

JT

London, United Kingdom of Great Britain and Northern Ireland • 1 years ago

can't log in

Alun

Exeter, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Unable to log in to account for the past 7 days.

Robert

Leicester, United Kingdom of Great Britain and Northern Ireland • 1 years ago

I cannot login to the Eon next Website. Error message says An Error Occurred. It has been like this for 3 weeks.

Reading, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Cannot log in to eon next - error message - error occurred

D m

Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years ago

No power have topped up on phone payment taken. No power

Angela Fletcher

Sheffield, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t log on to account

Keith Dobson

Macclesfield, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can't log in

Conwy, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can't top up my smart meter on the mobile app and only open from tomorrow

Maureenaillud Aillud

Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Error message when trying to find standing charges

London, United Kingdom of Great Britain and Northern Ireland • 1 years ago

I cannot get into the app or online to top up.
Everything else on my phone is fine via the Internet it's just eon and my credit is about to go

Plymouth, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Unable to login either online or via app

P Patel

Plymouth, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Unable to login either online or via the app

Mr John Hayes

Thorpe Saint Peter, United Kingdom of Great Britain and Northern Ireland • 1 years ago

App not working, will not open. I have uninstalled and reinstalled. Still not working how do I top up

A

Los Angeles, United States of America • 1 years ago

Error to access information of the account and pay bills

K harrod

Upholland, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Yes im disabled and almost out of credit and cant top up online

Les

Deeside, United Kingdom of Great Britain and Northern Ireland • 1 years ago

App not working can't login customer service phone not answering..

Bynea, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t log in

Paul

London, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Cannot logon

Emma

Warrington, United Kingdom of Great Britain and Northern Ireland • 1 years ago

I can’t top up online or over the phone

London, United Kingdom of Great Britain and Northern Ireland • 1 years ago

cant log in

Harry brown

Linkoping, Sweden • 1 years ago

I have to put up my friend and children as she has no electricity due to not being able to fed the meter.

Mervyn Hale

Amsterdam, Netherlands • 1 years ago

Unable to sign in

Nicola davies

Newport, United Kingdom of Great Britain and Northern Ireland • 1 years ago

i cant make a payment on my electric eon account

Waz

Leeds, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Not good

Keith O'Connell

London, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Unable to login

Edgefield, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t get into eon next my account

Carl

London, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t log on

Linda

Sheffield, United Kingdom of Great Britain and Northern Ireland • 1 years ago

I can't log in. Yes my email and password are correct. I can't even reset password.

Calvin

Olomouc, Czechia • 1 years ago

can't login for the past whole week

Anthony mccunnell

Sheffield, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can't log into my account

Micky

Luzern, Switzerland • 1 years ago

Unable to log in into my account all morning

david peacock

Santanyi, Spain • 1 years ago

can't get it to send email to reset password

Rosemary Donkin

Swindon, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t get on website to send my energy usage for last month

Tom

Baie Lazare, Seychelles • 1 years ago

Can't log in... ...and can't reset password (as an alternative option)!

Williamanthonyhealth&fitness

Scalloway, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t excess site as normal to put meter reading in

Brandon

York, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t login or reset password

Kris Allan

Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t login or reset password

George Doughty

Birmingham, United Kingdom of Great Britain and Northern Ireland • 1 years ago

There is no website or log in details completely down .

Carl

Birmingham, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t login on app or website

London, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Not able to login

amna azam

Multan, Pakistan • 1 years ago

cant login to eon next account

Olga

Morzine, France • 1 years ago

Can't log in and can't reset my password

Dom

Cambridge, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Cannot make payment.no issues before

Kim Adams

Plymouth, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Unable to get online to the E app.
My WiFi is working

Mrs merchant

Durham, United Kingdom of Great Britain and Northern Ireland • 1 years ago

App won’t opem

B

Vasteras, Sweden • 1 years ago

Problem resetting password

Ben

Tokyo, Japan • 1 years ago

Iv been unable to logon for days,. Reported to eon who advise that there is a problem with some peoples login but advise it should be fixed shortly - still waiting…

Stephen hewitt

, • 1 years ago

I cannot get onto the app to top up using my barcode

Deborah Marshall

, • 1 years ago

Cannot log in or reset password

, • 1 years ago

I can’t log on or change password

Gary

Alicante, Spain • 1 years ago

Can't login. I know credentials are correct. However even going down the reset password route doesn't work.

Selwyn Smith

Bicester, United Kingdom of Great Britain and Northern Ireland • 1 years ago

My overnight usage was normally less than 0.70p. It is now over £1.20.
My account number is
A-AA954955.
16 Diane Drive
Rhyl
Ll18 2nh.

Barry Dhillon

George Town, Malaysia • 1 years ago

Cannot log on been like this for 3 weeks

Lynn turner

Kolimvarion, Greece • 1 years ago

I am unable to login as it says we are having trouble logging you in, I have had the same email and password for a number of years.

Regards

Matt Richards

Riisipere, Estonia • 1 years ago

Unable to login via app or website. Also unable to reset password

Monica Lewis

Dublin, Ireland • 1 years ago

I cannot log in with my password I have been using for a long time . Thought on change password , told me retry later . Left it as it was . Could not send I. Meter readings . Do sent an email with reading instead.

Sue Cresswell

Sheffield, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Can’t get onto my account to give my meter readings as accurate as possible before the prices go up.

Moulkion, Greece • 1 years ago

Can't log on since this morning

Bridget Mahoney

Alicante, Spain • 1 years ago

Login is not working, nor is app. I need to submit my readings before the price change

Fort Lauderdale, United States of America • 1 years ago

Cannot log in

D

London, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Unable to log in

Christine waldron

Hempstead, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Power went off during night no readings on meter I’m on key pre payment won’t reset to tell me what’s left

V barrett

Dinan, France • 1 years ago

Login error website and app

Is E.ON down - January, 2025?

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eonenergy.com website response status history

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Frequently Asked Questions

Is E.ON down - January, 2025?

E.ON outages reported by users in the last 24 hours

Recent E.ON User Reports

Join E.ON Discussion

Most common E.ON problems reported by users

E.ON Outage Locations

Are you experiencing issues with E.ON right now?

eonenergy.com website response status history

Tips if eonenergy.com is not working

Frequently Asked Questions

Did E.ON go down?

Why is E.ON running slow?

What does the HTTP response status code mean

What is an HTTP response time?

How will I know if my device is acting up?

I’ve tried all troubleshooting and it’s still not working, what should I do next?