Is boots.com down - January, 2025?
Boots.com is a popular UK-based online health and beauty store. Serving millions around the globe, their offerings range from pharmaceutical goods to luxury cosmetics. Known for its outstanding customer service, Boots.com is a trusted source for wellness products. Their easy-to-navigate website also boasts a wealth of health advice and tips, allowing shoppers to make informed decisions. With convenience and variety, Boots.com continually satisfies its customer's needs.
URL Checked:
https://www.boots.com/
Last Down:
not recently
Response Time:
91.17 ms.
boots.com outages reported by users in the last 24 hours
No Boots problems reported in the last 24 hours
This chart shows the number of Boots outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Boots User Reports
Check out the latest user reports on Boots, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jan 14, 2025 - 11:56A visitor from City of London, United Kingdom has reported a problem with Check out basket
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Jan 10, 2025 - 17:23
A visitor from Uxbridge, United Kingdom has reported a problem with Service
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Jan 02, 2025 - 21:58
A visitor from Southsea, United Kingdom has reported a problem with Check out basket
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Dec 29, 2024 - 20:09
A visitor from Birmingham, United Kingdom has reported a problem with Check out basket
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Dec 10, 2024 - 20:40
A visitor from Worcester, United Kingdom has reported a problem with Service
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Dec 10, 2024 - 12:14
A visitor from Leicester, United Kingdom has reported a problem with Service
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Dec 10, 2024 - 12:10
A visitor from Leicester, United Kingdom has reported a problem with Check out basket
Join Boots Discussion
Suggestions? Issues? Outages?Please share your Boots experience with other users around the globe.
Most common Boots problems reported by users
General Issues
Service
Check out basket
Boots Outage Locations
Location
Reports
Last Reported
City of London, England, GB
89
7 days ago
Tonypandy, Wales, GB
8
2 months ago
Belfast, Northern Ireland, GB
2
3 months ago
Bathgate, Scotland, GB
5
4 months ago
Cork, Munster, IE
1
4 months ago
Balbriggan, Leinster, IE
4
6 months ago
Galway, Connacht, IE
1
6 months ago
Are you experiencing issues with Boots right now?
Is boots.com not working for you? If you are having issues with Boots, please use one of the options below to report a problem with the service
boots.com website response status history
Date and Time
Response Time
Status Code
Jan 21, 2025 - 21:31
91.17 ms.
200
Jan 21, 2025 - 16:28
70.04 ms.
200
Jan 21, 2025 - 08:49
67.58 ms.
200
Jan 21, 2025 - 03:35
85.77 ms.
200
Jan 20, 2025 - 21:32
86.98 ms.
200
Jan 18, 2025 - 21:24
70.54 ms.
200
Jan 17, 2025 - 15:53
70.33 ms.
200
This table shows the boots.com outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If Boots is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if boots.com is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Julia C
Uxbridge, United Kingdom • 11 days agoUnable to log in. I had to use the guest checkout.
bec h
Birmingham, United Kingdom • 23 days agocannot login to boots on desktop
Worcester, United Kingdom • 1 months ago
cant login
Ann Weston
Leicester, United Kingdom • 1 months agoI cannot log into my account or my advantage card. what should I try? 10/12/24
Royston, United Kingdom • 2 months ago
Not the first time I can check out . Last time I lost out on a really good offer and boots wouldn’t honour it
Tonypandy, United Kingdom • 2 months ago
Stock checker not working
Mazzie
Oxford, United Kingdom • 2 months agoCan't get a code to mobile to complete purchase
Holly
Southampton, United Kingdom • 3 months agoKeeps saying technical error when I try to checkout
Daniela Lucio
Cardiff, United Kingdom • 3 months agoApp not found. Cant download.
Daniela Lucio
Cardiff, United Kingdom • 3 months agoApp not found on App Store.
Jay
London, United Kingdom • 3 months agoCannot link existing card to my account and unable to see points balance.
helen A
Edgware, United Kingdom • 3 months agoBoots site UK not working properly, not letting users access or see advantage points
Debbs
Llanelli, United Kingdom • 3 months agoCan’t load boots card on app
Cambridge, United Kingdom • 3 months ago
Maintenance
sonia
St Austell, United Kingdom • 4 months agocannot get onto Boots website to book a flu jab keep getting CMN0207E ERROR
Cheltenham, United Kingdom • 5 months ago
Unavailable
Karen
Great Yarmouth, United Kingdom • 5 months agoNot working
Borehamwood, United Kingdom • 5 months ago
Service unavailable
snoopy
Abingdon, United Kingdom • 5 months agocan't search using the app
Reading, United Kingdom • 5 months ago
Is anybody having trouble signing in to Boots? I’ve been trying for a couple of days with no luck. I have also tried getting the link to reset my password but just get a message saying there are errors on the form.
Lucy
Hebburn, United Kingdom • 5 months agoCan't checkout
Diane Farmer
Leasingham, United Kingdom • 5 months ago2 weeks now trying to order on your Web site.
Morden, United Kingdom • 5 months ago
cannot checkout
Agne
Bognor Regis, United Kingdom • 5 months agocant log in
Anne
Cwmbran, United Kingdom • 5 months agoUnable to login due to a problem please sort it out asap
North Wootton, United Kingdom • 5 months ago
Not able to purchase anything via app
christine
Longton, United Kingdom • 5 months agocannot access Boots website - generic error keeps appearing since yesterday
Sharyn
Winchester, United Kingdom • 6 months agoI can't access the repeat prescription page. Just keeps saying it's loading but nothing happens.
Paul mac
Littlehampton, United Kingdom • 6 months agoUnable to check out
Brent, United Kingdom • 6 months ago
Impossible to make a payment on line
Caterham, United Kingdom • 6 months ago
says cookies have expired and login inst working just keeps redirecting
Tower Hamlets, United Kingdom • 6 months ago
won't work
Mrs.m
Gateshead, United Kingdom • 6 months agoApp took payment twice after saying an error prevented processing, still not showing my order on my account in app
David
Gillingham, United Kingdom • 7 months agoI cant pass payment in checkout its been the same for last 2 weeks
Maz
Aberkenfig, United Kingdom • 7 months agoUnable to search for products
Bath, United Kingdom • 7 months ago
Can't log in
J Lloyd
London, United Kingdom • 8 months agoBoots app totally down
Ros
Gloucester, United Kingdom • 8 months agoApp randomly logged out during use. Won't send code to log in again