Is Home telecom down - January, 2025?
Home Telecom is a telecommunications company that offers a variety of services to customers, including internet, digital television, and telephone services. Their packages are designed to meet the needs of both residential and business customers. With their top-of-the-line technology, Home Telecom is committed to providing reliable and efficient service to its customers.
URL Checked:
https://www.hometelecom.co.uk/
Last Down:
Down (Right Now)
Response Time:
no response
Home telecom outages reported by users in the last 24 hours
No Home telecom problems reported in the last 24 hours
This chart shows the number of Home telecom outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Home telecom User Reports
Check out the latest user reports on Home telecom, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
-
Jan 13, 2025 - 18:20A visitor from Whaplode, United Kingdom has reported a problem with E-mail
-
Jan 13, 2025 - 17:57
A visitor from Whaplode, United Kingdom has reported a problem with TV Streaming
-
Jan 13, 2025 - 17:57
A visitor from Whaplode, United Kingdom has reported a problem with TV Streaming
-
Nov 27, 2024 - 01:06
A visitor from Sutton, United Kingdom has reported a problem with E-mail
-
Nov 20, 2024 - 17:30
A visitor from Luton, United Kingdom has reported a problem with TV Streaming
-
Oct 25, 2024 - 08:00
A visitor from Sutton, United Kingdom has reported a problem with TV Streaming
-
Oct 24, 2024 - 00:52
A visitor from Newham, United Kingdom has reported a problem with TV Streaming
Join Home telecom Discussion
Suggestions? Issues? Outages?Please share your Home telecom experience with other users around the globe.
Most common Home telecom problems reported by users
TV Streaming
Home telecom Outage Locations
Location
Reports
Last Reported
Whaplode, England, GB
230
8 days ago
Glasgow, Scotland, GB
5
6 months ago
Cardiff, Wales, GB
5
6 months ago
Rome, Lazio, IT
1
7 months ago
Newtownards, Northern Ireland, GB
2
8 months ago
Are you experiencing issues with Home telecom right now?
Is hometelecom.co.uk not working for you? If you are having issues with Home telecom, please use one of the options below to report a problem with the service
hometelecom.co.uk website response status history
Date and Time
Response Time
Status Code
Jan 21, 2025 - 23:06
no response
400
Jan 21, 2025 - 16:42
no response
400
Jan 21, 2025 - 08:47
no response
400
Jan 21, 2025 - 00:20
no response
400
Jan 20, 2025 - 17:57
no response
400
Jan 20, 2025 - 09:14
no response
400
Jan 18, 2025 - 13:33
no response
400
This table shows the hometelecom.co.uk outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If Home telecom is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if hometelecom.co.uk is not working
-
Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
-
Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
-
Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
-
Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
-
Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
-
Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
-
Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
-
Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
-
Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Steven Lauder
Whaplode, United Kingdom • 8 days agoHi, Internet down
McTaggart
Luton, United Kingdom • 2 months agoDown yet again!!
Sutton, United Kingdom • 2 months ago
Internet down for 12 hours
Ian
Sutton, United Kingdom • 2 months agoInternet down since 20:00 in Crawley
Ian
Sutton, United Kingdom • 2 months agoInternet down since 20:00 in Crawley
Claire
Southwark, United Kingdom • 3 months agoNo internet just a constant flashing red light on router po37 7au postcode
M
Birmingham, United Kingdom • 3 months agoI have had non stop issues with Home Telecom. There customer service/support have been non-existent and no communication either. And they are ignoring me for compensation about the days I had no internet.
I have just moved to Vodafone city fibre which costs £30, so slightly cheaper than Home Telecom. If you went to Home Telecom from another network you are out of contract so you can leave at any time you want without charge. I strongly recommend Vodafone, internet speeds are super fast, and I can get through to customer support in minutes, rather than hours with Home Telecom
Dave
Southwark, United Kingdom • 4 months agoInternet down in East Grinstead
M
London, United Kingdom • 4 months agoanyone else have slow internet? I constantly get timeouts. It can be fine or 5 mins, and then timeout for 1 minute. I'm based in midlands and am one of the Gigabit Networks customers who got moved over to Home Telecom.
Jason Williams
Manchester, United Kingdom • 5 months agoInternet is down
Bottesford, United Kingdom • 5 months ago
Anyone spoke to someone who’s given them an eta when it will be back ?
Bottesford, United Kingdom • 5 months ago
Anyone spoke to someone who’s given them an eta when it will be back ?
M
Lambeth, United Kingdom • 5 months agoSo internet came back yesterday and was all fine. This morning its ridiculously slow and keeps dropping internet. I'm in wolverhampton.
Mark
Bradford, United Kingdom • 5 months agoNo internet service now for over 24 hours in Middlesbrough. Only a message on the website to say customers who have been transferred from gigabit networks seem to be affected. Absolutely useless.
Ih8hometelecom
Chapel Allerton, United Kingdom • 5 months agoNo internet since Sunday morning. No communication from Home telecom. Only a message on the website to say customers who have been transferred from gigabit networks seem to be affected. Absolutely useless.
Bottesford, United Kingdom • 5 months ago
My location keeps coming up as bottesford which I have no idea what that is but Its still down in Manchester , well over 24 hours now
Manchester, United Kingdom • 5 months ago
WiFi is down
Bottesford, United Kingdom • 5 months ago
Got through to customer support finally and he said that the outage only started about an hour ago hahaha
Fin Dean
Bottesford, United Kingdom • 5 months agoStill down in Manchester
M
Gloucester, United Kingdom • 5 months agoMine is back online as of 30mins ago. I didnt have to reboot ont or router, it just started working. It seems stable so hopefully back to normal. No communication yet from home telecom.
Oliver
London, United Kingdom • 5 months agoInternet back up for me here but nothing communicated so far. I did keep unplugging and replugging the ONT and router so fingers crossed you all get back online too...
Leeds, United Kingdom • 5 months ago
Down since Saturday and the 'quick' maintenance window...
M
Gloucester, United Kingdom • 5 months agoPhoned at 9am when they opened, and they were unaware of an issue, which shows they did no testing after the update. They told me an update email would be sent out but got nothing so far. I signed up for gigabit networks and then I was moved across to home telecom without a choice so for all customers in same situation it is possible to get out of a contract as the new provider is not providing the level of service you signed up for. The citizens advice bureau will be able to help with this.
Steven
Leeds, United Kingdom • 5 months ago1 hour 18 minutes and counting still not answering phone. I'm shocked at how bad this service has been. I want to cancel and go back to Virgin media. Never had this kind of an issue with any other company
Shaun
Leeds, United Kingdom • 5 months agoBeen down since yesterday morning, absolute joke tbh. Thankfully my work didn’t involve using the internet I only wanted to play Xbox but I had to use the hotspot on my phone which is honestly out of order considering they probably won’t compensate people and go about things as normal like this is just a normal and acceptable service to be paying £50 a month for, absolute scumbags; I’m sorry but they would of known first thing yesterday that the servers were down, they had ample time to get technicians in to sort it, meanwhile we have to suffer so they can sit around playing soggy biscuit
Oliver
London, United Kingdom • 5 months agoBeen on hold for three hours to the technical support, no answer. Still down.
Rang straight through to sales team, spoke to a guy with a surly attitude who didn't acknowledge an issue but said someone would ring me back and then hung up.
matt
Reading, United Kingdom • 5 months agoNo internet since the 2-4am update/work. What sort of company does work on a Sunday morning knowing the offices are closed all day Sunday!!!!!!
What a joke!
Kerry
West Kirby, United Kingdom • 5 months agoGot an email at 10.44 last night stating maintenance between 2am and 4am - internet went at 1am and is still down now! Managed to get through to chat they are stating 24 hours before a fix
Oliver
London, United Kingdom • 5 months agoStill down... No comms.
Sam
Portsmouth, United Kingdom • 5 months agoInternet down since maintenance on 10/08 2am, been on hold for over an hour. No reply on email or webchat!
Sam
Portsmouth, United Kingdom • 5 months agoInternet down since maintenance on 10/08 2am, been on hold for over an hour. No reply on email or webchat!
Sam
Portsmouth, United Kingdom • 5 months agoInternet down since maintenance on 10/08 2am, been on hold for over an hour. No reply on email or webchat!
Manchester, United Kingdom • 5 months ago
Still down
Oliver
London, United Kingdom • 5 months agoStill down, no service since Sunday 11/08/24 AM. Been sat on the phone waiting for someone to pick up since the call centre opened at 9am.
m
Bradford, United Kingdom • 5 months agoNo service in Middlesbrough 9am
Bradford, United Kingdom • 5 months ago
No service in Middlesbrough 9am
M
Hackney, United Kingdom • 5 months agoNo internet all day since scheduled update at 2am despite router and ont restarts
M
Hackney, United Kingdom • 5 months agoNo internet all day since scheduled update at 2am despite router and ont restarts
Manchester, United Kingdom • 5 months ago
Just lost it in Manchester now
Manchester, United Kingdom • 5 months ago
Just lost it in Manchester now
Greenwich, United Kingdom • 5 months ago
Useless company… nothing all day. What a joke
Gran
Crofton Park, United Kingdom • 5 months agoWell home telecom you are a shower of sh..t No updates anywhere why! Because you don't work Sundays..well FFS. Let me know where to cancel. Contract doesn't hold up, support 24 / 7 my butt.
No web chat, no answering of phones and up to 5 days to reply to emails....what a f---ING liberty. Northamptonshire.
Oliver
Greenwich, United Kingdom • 5 months agoInternet been done since the maintenance window. Tried restarting endless times as well as leaving the ONT and router unplugged for hours. Absolute joke company, minimal notice given for the maintenance and then no one in support on a Sunday to resolve. Pathetic company and one I'd love to leave but I'm tied in for a further 20 months.....
Nigel
Croydon, United Kingdom • 5 months agoTotally no Internet all day and multiple resets, can't get in touch with anyone. It a joke for 2024 to not even have someone to talk to
Nigel
Croydon, United Kingdom • 5 months agoTotally no Internet all day and multiple resets, can't get in touch with anyone. It a joke for 2024 to not even have someone to talk to
Muggins
Croydon, United Kingdom • 5 months agoNo Internet all day, tries resetting many times. No one available on Sundays WTF it's 2024...no service in NORTHAMPTON.
CANCELLING FOR SURE
Nigel
Croydon, United Kingdom • 5 months agoTotally no Internet all day and multiple resets, can't get in touch with anyone. It a joke for 2024 to not even have someone to talk to
Paul
Leeds, United Kingdom • 5 months agoNo internet since very early this morning and no customer service on Sundays
Kash
Leeds, United Kingdom • 5 months agoI would like to request compensation for the internet outage that lasted for an entire day. The maintenance window was communicated as 15 minutes between 2:00 AM and 4:00 AM, but it has now been over 12 hours since the outage began. This has caused significant disruption to my work and personal activities, and I believe it is only fair that I be compensated for the inconvenience.
Kash
Leeds, United Kingdom • 5 months agoI would like to request compensation for the internet outage that lasted for an entire day. The maintenance window was communicated as 15 minutes between 2:00 AM and 4:00 AM, but it has now been over 12 hours since the outage began. This has caused significant disruption to my work and personal activities, and I believe it is only fair that I be compensated for the inconvenience.
Kash
Leeds, United Kingdom • 5 months agoI would like to request compensation for the internet outage that lasted for an entire day. The maintenance window was communicated as 15 minutes between 2:00 AM and 4:00 AM, but it has now been over 12 hours since the outage began. This has caused significant disruption to my work and personal activities, and I believe it is only fair that I be compensated for the inconvenience.
Michael Alexander
Leeds, United Kingdom • 5 months agoNo sevice
Nicholas King
Manchester, United Kingdom • 5 months agoInternet down in Coventry.Repeatedly turned router and WiFi hub off and on….. nothing works
Paul Baker
Greenwich, United Kingdom • 5 months agoIt’s completely down here in Leigh on sea
Richard Seed
Greenwich, United Kingdom • 5 months agoBeen down in Cambridge since early this morn. The signal is carried by city fibre wbo are very poor to deal with.
Mo
Leeds, United Kingdom • 5 months agoI'm in an Internet cafe for work because my Internet has not been working since 1.00 am.. wtf is going on
Lambeth, United Kingdom • 5 months ago
No internet connection, over a day now.
Leeds, United Kingdom • 5 months ago
Terrible service
Leeds, United Kingdom • 5 months ago
Wtf is this... it said only 15min between 2 and 4.. but since 1.30 my Internet down
Richard
Lambeth, United Kingdom • 5 months agoNo internet connection.
Oldham, United Kingdom • 5 months ago
No internet
Portsmouth, United Kingdom • 5 months ago
No internet
Portsmouth, United Kingdom • 5 months ago
The internet is not working
Bob
Bradford, United Kingdom • 5 months agoNo wifi since yesterday but can't get any help since they have no customer service on Sundays.
Bev
Canary Wharf, United Kingdom • 5 months agoInternet isn't working right we can't use anything on Wifi only via wired connection. Most things are via wifi so we can't use most things we'd like to use online right now. It was fine before 6am and seems to have stopped working between 6 and 8 am. Can't get help as there is no customer support on Sundays.
Alison
Islington, United Kingdom • 5 months agoThis is crazy been onhold now for46 minutes,I'm canceling my subscription, gonna put phone down now and see how to cancel. Call is important what BS
Alison
Islington, United Kingdom • 5 months agoThis is crazy been onhold now for46 minutes,I'm canceling my subscription, gonna put phone down now and see how to cancel. Call is important what BS
Alison
Islington, United Kingdom • 5 months agoThis is crazy been onhold now for46 minutes,I'm canceling my subscription, gonna put phone down now and see how to cancel. Call is important what BS
Alison
Islington, United Kingdom • 5 months agoThis is crazy been onhold now for46 minutes,I'm canceling my subscription, gonna put phone down now and see how to cancel. Call is important what BS
Alison
Islington, United Kingdom • 5 months agoThis is crazy been onhold now for46 minutes,I'm canceling my subscription, gonna put phone down now and see how to cancel. Call is important what BS
Southwark, United Kingdom • 5 months ago
Lost Internet. Power cycling has not fixed the problem.
Annete panzid
Hounslow, United Kingdom • 5 months agoNo internet again
KS
St Austell, United Kingdom • 5 months agoI’m experiencing severe issues with my broadband internet service, which has been ongoing since Saturday. Unfortunately, there is no technical support available on weekends. Despite trying to reach customer service via phone and chat since 9 AM today, I haven’t received any response.
St Austell, United Kingdom • 5 months ago
I’m experiencing severe issues with my broadband internet service, which has been ongoing since Saturday. Unfortunately, there is no technical support available on weekends. Despite trying to reach customer service via phone and chat since 9 AM today, I haven’t received any response.
St Austell, United Kingdom • 5 months ago
I’m experiencing severe issues with my broadband internet service, which has been ongoing since Saturday. Unfortunately, there is no technical support available on weekends. Despite trying to reach customer service via phone and chat since 9 AM today, I haven’t received any response. Worst network provider ever.
Carl Sowden
Lambeth, United Kingdom • 5 months agoNo internet
Kate
Southwark, United Kingdom • 5 months agoNo internet
Avais
London, United Kingdom • 6 months agoHuge packet loss and slow speeds over last 24 hours and now down!
Romeo
Glasgow, United Kingdom • 6 months agoDown
Ru
Hounslow, United Kingdom • 6 months agoHull internet down
Michael
London, United Kingdom • 6 months agoHi, Internet is completely down, Glasgow areas since last night Friday 12th July
Robert Crossland
Hull, United Kingdom • 6 months agoInternet switching on and off or interrupting programmes whilst apparently buffering for several days. Tried switching off and on please advise
Susan Makoma
Cardiff, United Kingdom • 6 months agoHome internet is down and the outside cables have been pulled out at postcode NP13 1HN
b paprocki
Bristol, United Kingdom • 6 months agoInternet down sn3 1ae
Jahangir
Camden, United Kingdom • 6 months agoInternet down
K10
Lambeth, United Kingdom • 7 months agoNo internet. Randomly stopped
Bob
Lambeth, United Kingdom • 7 months agoNo internet since saturday
Mark M
Hackney, United Kingdom • 7 months agoWebsite states internet outage finished. Text message also said this but still no internet in Hull HU4
Rob
Whitefield, United Kingdom • 7 months agoNo Internet since 08:20pm 03/06/24. DN34 area Grimsby. Reported
Rachel Waller
Chapel Allerton, United Kingdom • 7 months agoNo broadband since 9.30pm 3rd june
Kieran M
London, United Kingdom • 7 months agoInternet not workingg
Steve
London, United Kingdom • 7 months agoInternet down for the last hour
Chris Hawes
Marldon, United Kingdom • 7 months agoInternet down in HU3
Andrew Harvatt
Lambeth, United Kingdom • 7 months agoI live in sa152lj and I've had no internet since 8am this morning
Carla
Newcastle upon Tyne, United Kingdom • 7 months agoInternet completely down
Katie
Smethwick, United Kingdom • 7 months agoIs it down. Not connecting in telford.
Pete
Swindon, United Kingdom • 7 months agoToday (22nd May 2024) the broadband/internet connection is down. Home Telecom offices are closed and i can’t reach anyone. Tried phone and online chat. Both are offline.
PB
Sowerby Bridge, United Kingdom • 8 months agoNo internet connection from Newport Wales
Phoebe
Sowerby Bridge, United Kingdom • 8 months agoCannot access home telecom internet at 13:36 20/05/2024
Hollie
Lambeth, United Kingdom • 8 months agoWi-Fi down again !!!!
Mark dallas
Market Rasen, United Kingdom • 8 months agoBroadband not working
Mina
Leyburn, United Kingdom • 8 months agoThere’s no internet and no customer services.
C.Hider
Portsmouth, United Kingdom • 8 months agoInternet went off at 3.am receiver is all connected and working.But not connecting to the internet.
Jamie Chandler
Cirencester, United Kingdom • 8 months agoInternet is cutting in and out
Mik
Hackney, United Kingdom • 9 months agoNo internet service at all.
Portsmouth
M chaplin
Leeds, United Kingdom • 9 months agoNo internet, intermittent since last week . No service now
Georgie
Ealing, United Kingdom • 9 months agoThe internet is very laggy and it’s not loading properly. It keeps freezing and dropping out
Lisa
Fulham, United Kingdom • 9 months agoNo internet since thunderstorm earlier
Cranford, United Kingdom • 9 months ago
I've had no Internet nice 8pm last night
Bremner
Windlesham, United Kingdom • 9 months agoThe internet is slow and dropping out constantly
Maria Scruby
Egham, United Kingdom • 10 months agoUnstable internet for a week
Islington, United Kingdom • 10 months ago
Has been down for about 40 minites
Jack
Leeds, United Kingdom • 10 months agoCan not get any Internet from you at all as it gone down
Northampton, United Kingdom • 10 months ago
no internet connection
Marta
Newham, United Kingdom • 10 months agoMy internet stopped today at 3pm Sunday 17 Mar 2024 and after 3 hours later still not working
Egham, United Kingdom • 10 months ago
Unstable internet, TV , broadband, streamung
Plymouth, United Kingdom • 10 months ago
Internet down
Jamie Chandler
Belsize Park, United Kingdom • 10 months agoInternet went off at about 3am and is still down.
Carl
Oldham, United Kingdom • 10 months agoBeen down since morning. Still not on
Camden, United Kingdom • 10 months ago
My internet stopped yesterday and won’t come back on
Euan
Camden, United Kingdom • 10 months agoInternet not working
Birmingham, United Kingdom • 11 months ago
No Internet again this is happening every month for more than 3-4 days
Ilford, United Kingdom • 11 months ago
Trash provider
Yetunde Faluyi
Shaw, United Kingdom • 11 months agoMy internet is down. Nothing is working
Luke
London, United Kingdom • 11 months agowifi not working
Southwark, United Kingdom • 1 years ago
I have no access to the internet at home right now. I am a Home telecom broadband user. I’ve restarted my box as well 20:23 today
Polegate, United Kingdom • 1 years ago
U keep going in and out
Jacob
Ealing, United Kingdom • 1 years agoNo internet
sergey
Hannington, United Kingdom • 1 years agono internet
louise
Pontefract, United Kingdom • 1 years agointernet connection
Steve
Southampton, United Kingdom • 1 years agoNot working
Southampton, United Kingdom • 1 years ago
Not working
Richard Borthwick
Weston-super-Mare, United Kingdom • 1 years agovery slow, unusable