Is Hyperoptic down - January, 2025?
Hyperoptic is a provider of ultrafast, fibre-optic broadband services, offering download speeds of up to 1Gb/s. Hyperoptic has developed a network of fibre-optic cables that are installed directly into customers' homes, allowing for faster and more reliable connection than traditional copper-based services. With its cutting edge technology, Hyperoptic provides an enhanced experience for internet users, with no buffering and faster speeds for streaming and gaming.
URL Checked:
https://hyperoptic.com:443/
Last Down:
Down (Right Now)
Response Time:
no response
Hyperoptic outages reported by users in the last 24 hours
No Hyperoptic problems reported in the last 24 hours
This chart shows the number of Hyperoptic outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Hyperoptic User Reports
Check out the latest user reports on Hyperoptic, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jan 16, 2025 - 22:18
A visitor from Hackney, United Kingdom has reported a problem with TV Streaming
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Jan 16, 2025 - 22:16
A visitor from Hackney, United Kingdom has reported a problem with E-mail
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Jan 16, 2025 - 16:35
A visitor from Manchester, United Kingdom has reported a problem with TV Streaming
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Jan 10, 2025 - 11:10
A visitor from Worcester, United Kingdom has reported a problem with TV Streaming
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Jan 10, 2025 - 10:42
A visitor from Neath, United Kingdom has reported a problem with TV Streaming
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Dec 26, 2024 - 11:26
A visitor from Barnes, United Kingdom has reported a problem with TV Streaming
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Nov 09, 2024 - 19:52
A visitor from City of Westminster, United Kingdom has reported a problem with TV Streaming
Join Hyperoptic Discussion
Suggestions? Issues? Outages?Please share your Hyperoptic experience with other users around the globe.
Most common Hyperoptic problems reported by users
TV Streaming
Hyperoptic Outage Locations
Location
Reports
Last Reported
Hackney, England, GB
409
5 days ago
Neath, Wales, GB
9
11 days ago
Paris, Île-de-France, FR
4
9 months ago
Cookstown, Northern Ireland, GB
5
10 months ago
Edinburgh, Scotland, GB
14
11 months ago
Tokyo, Tokyo, JP
1
1 years ago
Milan, Lombardy, IT
3
1 years ago
Karellas, Attica, GR
1
1 years ago
Nellore, Andhra Pradesh, IN
1
1 years ago
Ciutadella, Illes Balears, ES
1
1 years ago
Are you experiencing issues with Hyperoptic right now?
Is hyperoptic.com not working for you? If you are having issues with Hyperoptic, please use one of the options below to report a problem with the service
hyperoptic.com website response status history
Date and Time
Response Time
Status Code
Jan 21, 2025 - 15:19
no response
400
Jan 21, 2025 - 08:41
no response
400
Jan 20, 2025 - 22:17
no response
400
Jan 20, 2025 - 08:48
no response
400
Jan 19, 2025 - 12:33
no response
400
Jan 19, 2025 - 03:08
no response
400
Jan 18, 2025 - 10:21
no response
400
This table shows the hyperoptic.com outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If Hyperoptic is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if hyperoptic.com is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Mike
Hackney, United Kingdom • 5 days agoInternet down for past 6 hours! Colchester, Essex
Sho
Worcester Park, United Kingdom • 1 months agoColindale Internet down
Alovera
Newham, United Kingdom • 2 months agoNo internet for 5 hours
London, United Kingdom • 5 months ago
complete outaga in London E14
Chris p
Lambeth, United Kingdom • 5 months agoIntermittent service - steam constantly going online and offline - speed tests says perfect 1gb up and down but not stable connection constantly connecting and disconnecting
Lambeth, United Kingdom • 5 months ago
Intermittent service - steam constantly going online and offline - speed tests says perfect 1gb up and down but not stable connection constantly connecting and disconnecting
Lambeth, United Kingdom • 5 months ago
Intermittent service - steam constantly going online and offline - speed tests says perfect 1gb up and down but not stable connection constantly connecting and disconnecting
Middlesbrough, United Kingdom • 5 months ago
Intermittent service, mainly down, for the past 46 hours
Diana s
Southwark, United Kingdom • 5 months agoNo Internet since 3am
Manchester, United Kingdom • 5 months ago
No internet since this morning
Timothy Head
Brent, United Kingdom • 6 months agoHyperoptic text me to say there is a problem,
Lambeth, United Kingdom • 7 months ago
No internet for five hours
London, United Kingdom • 7 months ago
Hyperoptic down since noon on 9June
Razor
Hackney, United Kingdom • 7 months agoInternet is not working
Newcastle upon Tyne, United Kingdom • 8 months ago
Complete blackout in Swindon
Louise
Southampton, United Kingdom • 8 months agoNo Internet !!
Waltham Forest, United Kingdom • 8 months ago
Service is down all day long !!
Jamie Gibson
Solihull, United Kingdom • 8 months agoTonight will be the third evening and second solid day with no internet
Salford, United Kingdom • 9 months ago
Intermittent outage
NoNeed
Harringay, United Kingdom • 9 months agoGetting almost weekly blackouts of internet from what is supposedly the most reliable ISP in the UK. What a lie.
Nicky Powell
Southampton, United Kingdom • 10 months agoBeen down for 32hrs
R
Birmingham, United Kingdom • 10 months agoInternet down since 8am
Ali
Newham, United Kingdom • 10 months agoGallions reach London
Elton
Newham, United Kingdom • 10 months agoInternet down Gallions reach
Nicholas
Birmingham, United Kingdom • 10 months agoInternet has been down for hours
Jordana
Waltham Forest, United Kingdom • 10 months agoNo internet for 2 days. It's completely out.
Cece
London, United Kingdom • 10 months agoIt’s down
Rhys
Manchester, United Kingdom • 10 months agoInternet been off in the Walsall area for three days now
Company is useless
Daisy
Hackney, United Kingdom • 11 months agoNo Internet since Friday 16/02/2024 - always has outages - I’m sourcing another company now.
Kieran
London, United Kingdom • 11 months agoInternet down
Swapnil
Middlewich, United Kingdom • 11 months agoBirmingham- B1 2NH - Internet has been down at our house since Thursday 15 feb ,8 am. Saturday has arrived and still no update. Totally unacceptable… Help
Anurag
Edinburgh, United Kingdom • 11 months agoNo internet
Lond
Newham, United Kingdom • 11 months agoAfter 12 hours, internet still down. No signs of life from the company. No messages, no communications. Nada.
Fulham, United Kingdom • 11 months ago
Very slow. Cannot stream anything on Netflix or prime
Lond
Southwark, United Kingdom • 11 months agoInternet down for over 1 hour
Birmingham, United Kingdom • 11 months ago
Internet disconnected at 3pm today and still not back. Red light on the modem
Jakub
Wool, United Kingdom • 11 months agoAbsolute joke
Aston Clinton, United Kingdom • 11 months ago
Why is My internet down
Frustrated customer
Kendal, United Kingdom • 11 months agoHyperoptic down again in NE1 area!!!!!
Steven
Horley, United Kingdom • 11 months agoWas watching utube and then just stopped
J
Leeds, United Kingdom • 11 months agoDown again in Durham...
D
Leeds, United Kingdom • 11 months agoHyperoptic Down in all of Newcastle it seems NE1
CF
Leeds, United Kingdom • 11 months agoInternet is down, newcastel
Leeds, United Kingdom • 11 months ago
No Internet signal
Leeds, United Kingdom • 11 months ago
No internet connection NE2 postcode
Bethnal Green, United Kingdom • 11 months ago
Internet doesn’t connect
D
Oldbury, United Kingdom • 11 months agoDefinitely has power has power light, and the 2.4 ghz and 5ghz light is on.
But not the broadband or internet so connects bit no internet
Aaron Habte
Congleton, United Kingdom • 1 years agoMy internet is down and I was in the middle of a very important meeting working from home please help.
Wouldham, United Kingdom • 1 years ago
Down
H
Newham, United Kingdom • 1 years agoInternet down in London E14
JhG
Leeds, United Kingdom • 1 years agoInternet down yet again.. twice in three days.
Come on....get this sorted.
Andrew nash
Newcastle upon Tyne, United Kingdom • 1 years agoNo internet Newcastle Upon Tyne
Lee
Newcastle upon Tyne, United Kingdom • 1 years ago2nd time on last 3 days! Shocking service!
J
Leeds, United Kingdom • 1 years agoInternet down
Newcastle upon Tyne, United Kingdom • 1 years ago
Internet down
J
Newham, United Kingdom • 1 years agoNo Internet DH3
Lee
Newcastle upon Tyne, United Kingdom • 1 years agoFull blackout
Jess
Fulham, United Kingdom • 1 years agoInternet has been down since Friday
Marty
Hackney, United Kingdom • 1 years agoLondon NW1 Hyperoptic down for 2 days cangrt any reliable updatrs
DL
Hackney, United Kingdom • 1 years agoNo Internet inLiverpool
David
Llanwrtyd Wells, United Kingdom • 1 years agoNo broadband
Ealing, United Kingdom • 1 years ago
No service
lev
Tower Hamlets, United Kingdom • 1 years agovery slow and fluctuating speed
Q
Hackney, United Kingdom • 1 years agoNo internet connection
David S
Cricklewood, United Kingdom • 1 years agoKeeps dropping out every hour or so - not what I expected
Karolina
Earls Court, United Kingdom • 1 years agoNo Internet access from 12 very annoying
Khalil
Wokingham, United Kingdom • 1 years agoNo Internet for the last 2 hours
Birmingham, United Kingdom • 1 years ago
No internet
Rod
Harrow, United Kingdom • 1 years agoNo internet again
Ealing, United Kingdom • 1 years ago
No internet since Fri 15/12 6pm. No service update, nothing. Thanks or no internet on weekend!
Czarina A.
Birmingham, United Kingdom • 1 years agoIm not happy. You just collected my bill today and now youre giving me a shit service. This happened more than once
Niall
Boston, United Kingdom • 1 years agoHyper optic not working Glasgow g13
Glasgow, United Kingdom • 1 years ago
Internet down
Pavel
Southwark, United Kingdom • 1 years agoNo Internet since 2pm....
London, United Kingdom • 1 years ago
Stopped working completely
Stephen
Paris, France • 1 years agoNo internet all day. Still down
James
Southwark, United Kingdom • 1 years agoNo internet all day
Lisa Causon
Willesden, United Kingdom • 1 years agoNo internet
Paul
Birmingham, United Kingdom • 1 years agoHere in Birmingham bin down now for half a day
Jon
Whitechapel, United Kingdom • 1 years agoMuch slower than 1gb
kv979
Birmingham, United Kingdom • 1 years agoHyperoptic down in nw no support over 4 hrs now
Eddie
Leysdown-on-Sea, United Kingdom • 1 years agoGlasgow g51 internet down
Jd
Hackney, United Kingdom • 1 years agoNo Internet in London e2
London, United Kingdom • 1 years ago
We don’t have internet
Eva Jano
Ringwood, United Kingdom • 1 years agoWe don’t have internet connection
Dave
Shap, United Kingdom • 1 years agoInternet outage for 12+ hours
NJ
Birmingham, United Kingdom • 1 years agoNo internet
"(
Bradford, United Kingdom • 1 years agoNo Internet
Bob
Plaistow, United Kingdom • 1 years agoE1 Blackout
Not happy customer
Middlesex, United Kingdom • 1 years agoMy wifi is not working
Power light is on
Wan light is on
Wlan is on
But the internet light is just flashing not stable at all.
I tried to switch it on and off and i even resetted the router but nothing works
However when i checked my hyperiptic account it said green and internet running smooth but i still have NO internet
Help
Corinne Durrant
Romford, United Kingdom • 1 years agoNo internet SW15 1HA
Buckley, United Kingdom • 1 years ago
No wifi
Ricardo Leal
Hatfield, United Kingdom • 1 years agoOutage in Southwark, London, lasting for up to 10 days now.
Xyz133
Nellore, India • 1 years agoInternet outage in Greenwich for over 9 hours. Disgusted
Blackheath, United Kingdom • 1 years ago
Hyperoptic's website seems to be down. Had a few shakey days after a new install, was giving it time to settle, but now I can't seem to get to their site to log our problems!
Sofia
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 1 years agoInternet has been down at our house at 124 St Dunstans Road, W6 8RA since 10am this morning. Totally unacceptable
Vivian
Colchester, United Kingdom of Great Britain and Northern Ireland • 1 years agoThe internet broken, red light on
Kenny
Farnborough, United Kingdom of Great Britain and Northern Ireland • 1 years agoNo internet in Fernwood from midnight until now, Fibre modem link led is off with unknown reason.
Chester, United Kingdom of Great Britain and Northern Ireland • 1 years ago
No connections issues in London
Farnborough, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Internet loss for past 10 minutes in Kent
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years ago
No internet in SW11
Bridgwater, United Kingdom of Great Britain and Northern Ireland • 1 years ago
It's down in Wandsworth, London