Is Hyperoptic down - January, 2025?

Hyperoptic Outages and Status
Hyperoptic Logo

Hyperoptic is a provider of ultrafast, fibre-optic broadband services, offering download speeds of up to 1Gb/s. Hyperoptic has developed a network of fibre-optic cables that are installed directly into customers' homes, allowing for faster and more reliable connection than traditional copper-based services. With its cutting edge technology, Hyperoptic provides an enhanced experience for internet users, with no buffering and faster speeds for streaming and gaming.

Last check: Just Now |

URL Checked:

https://hyperoptic.com:443/

Last Down:

Down (Right Now)

Response Time:

no response

Hyperoptic outages reported by users in the last 24 hours

No Hyperoptic problems reported in the last 24 hours

This chart shows the number of Hyperoptic outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Hyperoptic User Reports

Check out the latest user reports on Hyperoptic, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Jan 16, 2025 - 22:18

    A visitor from Hackney, United Kingdom has reported a problem with TV Streaming

  • GB Flag Icon
    Jan 16, 2025 - 22:16

    A visitor from Hackney, United Kingdom has reported a problem with E-mail

  • GB Flag Icon
    Jan 16, 2025 - 16:35

    A visitor from Manchester, United Kingdom has reported a problem with TV Streaming

  • GB Flag Icon
    Jan 10, 2025 - 11:10

    A visitor from Worcester, United Kingdom has reported a problem with TV Streaming

  • GB Flag Icon
    Jan 10, 2025 - 10:42

    A visitor from Neath, United Kingdom has reported a problem with TV Streaming

  • GB Flag Icon
    Dec 26, 2024 - 11:26

    A visitor from Barnes, United Kingdom has reported a problem with TV Streaming

  • GB Flag Icon
    Nov 09, 2024 - 19:52

    A visitor from City of Westminster, United Kingdom has reported a problem with TV Streaming

Join Hyperoptic Discussion

Suggestions? Issues? Outages?
Please share your Hyperoptic experience with other users around the globe.

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Mike

Hackney, United Kingdom 5 days ago

Internet down for past 6 hours! Colchester, Essex

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Sho

Worcester Park, United Kingdom 1 months ago

Colindale Internet down

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Alovera

Newham, United Kingdom 2 months ago

No internet for 5 hours

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London, United Kingdom 5 months ago

complete outaga in London E14

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Chris p

Lambeth, United Kingdom 5 months ago

Intermittent service - steam constantly going online and offline - speed tests says perfect 1gb up and down but not stable connection constantly connecting and disconnecting

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Lambeth, United Kingdom 5 months ago

Intermittent service - steam constantly going online and offline - speed tests says perfect 1gb up and down but not stable connection constantly connecting and disconnecting

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Lambeth, United Kingdom 5 months ago

Intermittent service - steam constantly going online and offline - speed tests says perfect 1gb up and down but not stable connection constantly connecting and disconnecting

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Middlesbrough, United Kingdom 5 months ago

Intermittent service, mainly down, for the past 46 hours

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Diana s

Southwark, United Kingdom 5 months ago

No Internet since 3am

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Manchester, United Kingdom 5 months ago

No internet since this morning

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Timothy Head

Brent, United Kingdom 6 months ago

Hyperoptic text me to say there is a problem,

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Lambeth, United Kingdom 7 months ago

No internet for five hours

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London, United Kingdom 7 months ago

Hyperoptic down since noon on 9June

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Razor

Hackney, United Kingdom 7 months ago

Internet is not working

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Newcastle upon Tyne, United Kingdom 8 months ago

Complete blackout in Swindon

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Louise

Southampton, United Kingdom 8 months ago

No Internet !!

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Waltham Forest, United Kingdom 8 months ago

Service is down all day long !!

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Jamie Gibson

Solihull, United Kingdom 8 months ago

Tonight will be the third evening and second solid day with no internet

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Salford, United Kingdom 9 months ago

Intermittent outage

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NoNeed

Harringay, United Kingdom 9 months ago

Getting almost weekly blackouts of internet from what is supposedly the most reliable ISP in the UK. What a lie.

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Nicky Powell

Southampton, United Kingdom 10 months ago

Been down for 32hrs

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R

Birmingham, United Kingdom 10 months ago

Internet down since 8am

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Ali

Newham, United Kingdom 10 months ago

Gallions reach London

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Elton

Newham, United Kingdom 10 months ago

Internet down Gallions reach

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Nicholas

Birmingham, United Kingdom 10 months ago

Internet has been down for hours

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Jordana

Waltham Forest, United Kingdom 10 months ago

No internet for 2 days. It's completely out.

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Cece

London, United Kingdom 10 months ago

It’s down

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Rhys

Manchester, United Kingdom 10 months ago

Internet been off in the Walsall area for three days now
Company is useless

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Daisy

Hackney, United Kingdom 11 months ago

No Internet since Friday 16/02/2024 - always has outages - I’m sourcing another company now.

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Kieran

London, United Kingdom 11 months ago

Internet down

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Swapnil

Middlewich, United Kingdom 11 months ago

Birmingham- B1 2NH - Internet has been down at our house since Thursday 15 feb ,8 am. Saturday has arrived and still no update. Totally unacceptable… Help

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Anurag

Edinburgh, United Kingdom 11 months ago

No internet

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Lond

Newham, United Kingdom 11 months ago

After 12 hours, internet still down. No signs of life from the company. No messages, no communications. Nada.

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Fulham, United Kingdom 11 months ago

Very slow. Cannot stream anything on Netflix or prime

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Lond

Southwark, United Kingdom 11 months ago

Internet down for over 1 hour

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Birmingham, United Kingdom 11 months ago

Internet disconnected at 3pm today and still not back. Red light on the modem

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Jakub

Wool, United Kingdom 11 months ago

Absolute joke

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Aston Clinton, United Kingdom 11 months ago

Why is My internet down

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Frustrated customer

Kendal, United Kingdom 11 months ago

Hyperoptic down again in NE1 area!!!!!

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Steven

Horley, United Kingdom 11 months ago

Was watching utube and then just stopped

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J

Leeds, United Kingdom 11 months ago

Down again in Durham...

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D

Leeds, United Kingdom 11 months ago

Hyperoptic Down in all of Newcastle it seems NE1

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CF

Leeds, United Kingdom 11 months ago

Internet is down, newcastel

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Leeds, United Kingdom 11 months ago

No Internet signal

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Leeds, United Kingdom 11 months ago

No internet connection NE2 postcode

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Bethnal Green, United Kingdom 11 months ago

Internet doesn’t connect

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D

Oldbury, United Kingdom 11 months ago

Definitely has power has power light, and the 2.4 ghz and 5ghz light is on.

But not the broadband or internet so connects bit no internet

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Aaron Habte

Congleton, United Kingdom 1 years ago

My internet is down and I was in the middle of a very important meeting working from home please help.

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Wouldham, United Kingdom 1 years ago

Down

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H

Newham, United Kingdom 1 years ago

Internet down in London E14

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JhG

Leeds, United Kingdom 1 years ago

Internet down yet again.. twice in three days.
Come on....get this sorted.

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Andrew nash

Newcastle upon Tyne, United Kingdom 1 years ago

No internet Newcastle Upon Tyne

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Lee

Newcastle upon Tyne, United Kingdom 1 years ago

2nd time on last 3 days! Shocking service!

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J

Leeds, United Kingdom 1 years ago

Internet down

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Newcastle upon Tyne, United Kingdom 1 years ago

Internet down

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J

Newham, United Kingdom 1 years ago

No Internet DH3

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Lee

Newcastle upon Tyne, United Kingdom 1 years ago

Full blackout

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Jess

Fulham, United Kingdom 1 years ago

Internet has been down since Friday

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Marty

Hackney, United Kingdom 1 years ago

London NW1 Hyperoptic down for 2 days cangrt any reliable updatrs

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DL

Hackney, United Kingdom 1 years ago

No Internet inLiverpool

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David

Llanwrtyd Wells, United Kingdom 1 years ago

No broadband

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Ealing, United Kingdom 1 years ago

No service

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lev

Tower Hamlets, United Kingdom 1 years ago

very slow and fluctuating speed

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Q

Hackney, United Kingdom 1 years ago

No internet connection

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David S

Cricklewood, United Kingdom 1 years ago

Keeps dropping out every hour or so - not what I expected

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Karolina

Earls Court, United Kingdom 1 years ago

No Internet access from 12 very annoying

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Khalil

Wokingham, United Kingdom 1 years ago

No Internet for the last 2 hours

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Birmingham, United Kingdom 1 years ago

No internet

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Rod

Harrow, United Kingdom 1 years ago

No internet again

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Ealing, United Kingdom 1 years ago

No internet since Fri 15/12 6pm. No service update, nothing. Thanks or no internet on weekend!

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Czarina A.

Birmingham, United Kingdom 1 years ago

Im not happy. You just collected my bill today and now youre giving me a shit service. This happened more than once

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Niall

Boston, United Kingdom 1 years ago

Hyper optic not working Glasgow g13

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Glasgow, United Kingdom 1 years ago

Internet down

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Pavel

Southwark, United Kingdom 1 years ago

No Internet since 2pm....

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London, United Kingdom 1 years ago

Stopped working completely

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Stephen

Paris, France 1 years ago

No internet all day. Still down

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James

Southwark, United Kingdom 1 years ago

No internet all day

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Lisa Causon

Willesden, United Kingdom 1 years ago

No internet

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Paul

Birmingham, United Kingdom 1 years ago

Here in Birmingham bin down now for half a day

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Jon

Whitechapel, United Kingdom 1 years ago

Much slower than 1gb

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kv979

Birmingham, United Kingdom 1 years ago

Hyperoptic down in nw no support over 4 hrs now

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Eddie

Leysdown-on-Sea, United Kingdom 1 years ago

Glasgow g51 internet down

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Jd

Hackney, United Kingdom 1 years ago

No Internet in London e2

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London, United Kingdom 1 years ago

We don’t have internet

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Eva Jano

Ringwood, United Kingdom 1 years ago

We don’t have internet connection

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Dave

Shap, United Kingdom 1 years ago

Internet outage for 12+ hours

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NJ

Birmingham, United Kingdom 1 years ago

No internet

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"(

Bradford, United Kingdom 1 years ago

No Internet

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Bob

Plaistow, United Kingdom 1 years ago

E1 Blackout

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Not happy customer

Middlesex, United Kingdom 1 years ago

My wifi is not working

Power light is on
Wan light is on
Wlan is on

But the internet light is just flashing not stable at all.

I tried to switch it on and off and i even resetted the router but nothing works

However when i checked my hyperiptic account it said green and internet running smooth but i still have NO internet

Help

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Corinne Durrant

Romford, United Kingdom 1 years ago

No internet SW15 1HA

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Buckley, United Kingdom 1 years ago

No wifi

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Ricardo Leal

Hatfield, United Kingdom 1 years ago

Outage in Southwark, London, lasting for up to 10 days now.

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Xyz133

Nellore, India 1 years ago

Internet outage in Greenwich for over 9 hours. Disgusted

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Blackheath, United Kingdom 1 years ago

Hyperoptic's website seems to be down. Had a few shakey days after a new install, was giving it time to settle, but now I can't seem to get to their site to log our problems!

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Sofia

Edinburgh, United Kingdom of Great Britain and Northern Ireland 1 years ago

Internet has been down at our house at 124 St Dunstans Road, W6 8RA since 10am this morning. Totally unacceptable

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Vivian

Colchester, United Kingdom of Great Britain and Northern Ireland 1 years ago

The internet broken, red light on

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Kenny

Farnborough, United Kingdom of Great Britain and Northern Ireland 1 years ago

No internet in Fernwood from midnight until now, Fibre modem link led is off with unknown reason.

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Chester, United Kingdom of Great Britain and Northern Ireland 1 years ago

No connections issues in London

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Farnborough, United Kingdom of Great Britain and Northern Ireland 1 years ago

Internet loss for past 10 minutes in Kent

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Manchester, United Kingdom of Great Britain and Northern Ireland 1 years ago

No internet in SW11

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Bridgwater, United Kingdom of Great Britain and Northern Ireland 1 years ago

It's down in Wandsworth, London

Most common Hyperoptic problems reported by users

63

TV Streaming

37

E-mail

Hyperoptic Outage Locations

Location

Reports

Last Reported

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Hackney, England, GB

409

5 days ago

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Neath, Wales, GB

9

11 days ago

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Paris, Île-de-France, FR

4

9 months ago

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Cookstown, Northern Ireland, GB

5

10 months ago

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Edinburgh, Scotland, GB

14

11 months ago

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Tokyo, Tokyo, JP

1

1 years ago

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Milan, Lombardy, IT

3

1 years ago

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Karellas, Attica, GR

1

1 years ago

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Nellore, Andhra Pradesh, IN

1

1 years ago

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Ciutadella, Illes Balears, ES

1

1 years ago

Are you experiencing issues with Hyperoptic right now?

Is hyperoptic.com not working for you? If you are having issues with Hyperoptic, please use one of the options below to report a problem with the service

hyperoptic.com website response status history

Date and Time

Response Time

Status Code

Jan 21, 2025 - 15:19

no response

400

Jan 21, 2025 - 08:41

no response

400

Jan 20, 2025 - 22:17

no response

400

Jan 20, 2025 - 08:48

no response

400

Jan 19, 2025 - 12:33

no response

400

Jan 19, 2025 - 03:08

no response

400

Jan 18, 2025 - 10:21

no response

400

This table shows the hyperoptic.com outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If Hyperoptic is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if hyperoptic.com is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

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Frequently Asked Questions

It seems that the website Hyperoptic.com might be experiencing temporarily outage

If you are experiencing slow performance while using Hyperoptic.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.