Is Johnlewis down - January, 2025?

Johnlewis Outages and Status
Johnlewis Logo

Johnlewis.co.uk is a premier, user-friendly online retail site based in the UK. It is known for its diverse range of quality products, from fashion and home essentials to tech gadgets. A part of the reputable John Lewis Partnership, the website upholds its commitment to excellent customer service, offering guidance and easy navigation for shoppers. It stands as a beloved destination for those seeking high-value items in a secure and efficient shopping environment.

Johnlewis outages reported by users in the last 24 hours

No Johnlewis problems reported in the last 24 hours

This chart shows the number of Johnlewis outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Johnlewis User Reports

Check out the latest user reports on Johnlewis, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Jan 04, 2025 - 17:44

    A visitor from Manchester, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Dec 26, 2024 - 11:09

    A visitor from Tamworth, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Nov 27, 2024 - 12:27

    A visitor from Slough, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Oct 18, 2024 - 18:21

    A visitor from Slough, United Kingdom has reported a problem with Service

  • GB Flag Icon
    May 21, 2024 - 12:42

    A visitor from Slough, United Kingdom has reported a problem with General Issues

Join Johnlewis Discussion

Suggestions? Issues? Outages?
Please share your Johnlewis experience with other users around the globe.

GB Flag Icon

DP

Manchester, United Kingdom 17 days ago

get the Aw Snap message

GB Flag Icon

Nico

Tamworth, United Kingdom 26 days ago

The website continually crashes when I use it on my computer. My child reports the same issue. We are microsoft computers.

GB Flag Icon

Alverna Frances (Known as Frankie) Button

Slough, United Kingdom 1 months ago

Every search for the website a message comes up
Hmmm...can't reach this page.
It looks like the website at https://www.johnlewis.com/content/index.php might be having issues or it may have move permanently to a new web address.

GB Flag Icon

Slough, United Kingdom 3 months ago

Website seems down

Most common Johnlewis problems reported by users

60

General Issues

40

Service

Johnlewis Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Manchester, England, GB

5

17 days ago

Are you experiencing issues with Johnlewis right now?

Is johnlewis.co.uk not working for you? If you are having issues with Johnlewis, please use one of the options below to report a problem with the service

Tips if johnlewis.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

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Frequently Asked Questions

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

If you are experiencing slow performance while using Johnlewis.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.