Is mail.com down - January, 2025?

Mail.com Outages and Status
Mail.com Logo

Mail.com is an email service provider that allows users to create personalized email addresses and access their emails from any device, with features such as unlimited storage and a built-in virus and spam protection. Mail.com also provides a wide range of additional services such as an online calendar, address book, and tasks list.

Last check: Just Now |

URL Checked:

https://www.mail.com/

Last Down:

not recently

Response Time:

16.21 ms.

mail.com outages reported by users in the last 24 hours

No Mail.com problems reported in the last 24 hours

This chart shows the number of Mail.com outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Mail.com User Reports

Check out the latest user reports on Mail.com, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Jan 09, 2025 - 16:56

    A visitor from Gloucester, United Kingdom has reported a problem with Server Connection

  • GB Flag Icon
    Dec 28, 2024 - 18:38

    A visitor from Hereford, United Kingdom has reported a problem with Receiving

  • GB Flag Icon
    Dec 22, 2024 - 19:06

    A visitor from Coventry, United Kingdom has reported a problem with Server Connection

  • GB Flag Icon
    Dec 22, 2024 - 17:45

    A visitor from West Bromwich, United Kingdom has reported a problem with Receiving

  • GB Flag Icon
    Dec 11, 2024 - 13:18

    A visitor from Reading, United Kingdom has reported a problem with Receiving

  • AE Flag Icon
    Oct 07, 2024 - 10:07

    A visitor from Dubai, United Arab Emirates has reported a problem with Receiving

  • GB Flag Icon
    Aug 01, 2024 - 12:56

    A visitor from Manchester, United Kingdom has reported a problem with Receiving

Join Mail.com Discussion

Suggestions? Issues? Outages?
Please share your Mail.com experience with other users around the globe.

GB Flag Icon

Bec

Gloucester, United Kingdom 12 days ago

Password reset isn’t working.. I’ve been trying since yesterday and getting no help from them!

GB Flag Icon

W. Barker

Coventry, United Kingdom 30 days ago

Keeps saying change password, but doesn't acknowledge it.

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DekeR

Milton Keynes, United Kingdom 2 months ago

Problem 1: I can no longer opt out of 'spyware'.
Problem 2: This may be a clash with the new Zone Alarm software. ZA is now blocking everything I now try to access via Mail.com.

AE Flag Icon

Malik, Arshad

Dubai, United Arab Emirates 3 months ago

mail.com is not opening

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Gary Quinn

Manchester, United Kingdom 5 months ago

mail.com stopped working a few minutes ago

NO Flag Icon

Peet

Oslo, Norway 6 months ago

Connect to the server, but website of mail.com is not loading on different browsers. Not able to view, sent of receive email.

US Flag Icon

Tulsa, United States 7 months ago

Various locations not able to access my email

DE Flag Icon

Hyon

Hamburg, Germany 10 months ago

Still not working, it's been days. No reply from support either. Really great...

DE Flag Icon

Hyon

Hamburg, Germany 10 months ago

Can't log in to webmail for days now. Anybody have the same issue, know a solution?

GB Flag Icon

Andrew Chapman

Dorking, United Kingdom 10 months ago

Can login to mail.com but can't see anything on the webpage and won't show my emails

NL Flag Icon

Frank

Roosendaal, The Netherlands 10 months ago

Despite the correct spelling of my email address and password (which works on the phone app) I cannot login on the mail.com website or even get a verification code.

PK Flag Icon

Faisalabad, Pakistan 10 months ago

slow loading

US Flag Icon

Michael

Houston, United States 11 months ago

Can log in but when you click on inbox, it gives an error so I cant check my email

GB Flag Icon

Blackburn, United Kingdom 11 months ago

My mail.com inbox not open

GB Flag Icon

Jacqueline Donnelly

Bradford, United Kingdom 11 months ago

I am unable to read my emails just log in but then an error code appears

US Flag Icon

Camdenton, United States 11 months ago

Cannot open email that was received.

AU Flag Icon

Brad

Brisbane, Australia 1 years ago

Failed Logins

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Max Barrett

Stuttgart, Germany 1 years ago

Failed to connect

AU Flag Icon

Judy

Brisbane, Australia 1 years ago

Unable to log in

NL Flag Icon

Bill King

's-Hertogenbosch, The Netherlands 1 years ago

Unable to login today from about 13:45 CET.

GB Flag Icon

bob

Bradford, United Kingdom 1 years ago

giving error all the time and won't let me login

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Helen

Macclesfield, United Kingdom 1 years ago

Can not log into email says temporary problem try again....

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Rupert

Southwark, United Kingdom 1 years ago

errors on login. Their website at fault, again !

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David

Ibstock, United Kingdom 1 years ago

Unable to access log onto several of my mail.com email accounts, either outloot, app, web..... 12.47GMT 19 Jan 2024

GB Flag Icon

C W

Enfield, United Kingdom 1 years ago

Web login not working

RS Flag Icon

Svetozar Niketic

Belgrade, Serbia 1 years ago

Right now:
www.mail.com does not recognize my password!!!
niketic@mail.com

GB Flag Icon

LISA

Wigan, United Kingdom 1 years ago

Emails not sending.

Logged out and back in, no emails showing in inbox or saved folders

GB Flag Icon

Steve

Redruth, United Kingdom 1 years ago

logs in but can't access mail

GB Flag Icon

Natalie Burton

Barmouth, United Kingdom 1 years ago

Cannot login to email address - connection was reset message.

GB Flag Icon

City of Westminster, United Kingdom 1 years ago

Slow

US Flag Icon

Jim Cantwell

Phoenix, United States 1 years ago

not allowing me to log in and not allowing me to create a new password.

US Flag Icon

Anonymizes

Pittsburg, United States 1 years ago

Down can't long in

GB Flag Icon

Milton Keynes, United Kingdom 1 years ago

Can't login

GB Flag Icon

Aberdeen, United Kingdom 1 years ago

Not been able to log in since 11am yesterday

GB Flag Icon

James

Sheringham, United Kingdom 1 years ago

No e mails to .com,, log in / not working

US Flag Icon

Detroit, United States 1 years ago

I'm getting a log in error. I can't login to my email account

GB Flag Icon

David

Southwark, United Kingdom 1 years ago

Back up in Bristol. 1.21pm

US Flag Icon

Gypsy Llyn

Red Lion, United States 1 years ago

Login attempts are met with this message :
"PLEASE TRY AGAIN!

A temporary error has occurred."

GB Flag Icon

Glasgow, United Kingdom 1 years ago

Cant login to mail.com

GB Flag Icon

Alan

Paisley, United Kingdom 1 years ago

unable to log in have cleared cache but after accepting policy it keeps buffering

RO Flag Icon

Ovidiu

Focşani, Romania 1 years ago

Can't log in

GB Flag Icon

john

Glasgow, United Kingdom 1 years ago

password email wrong

GB Flag Icon

Kirk Wright

Kidderminster, United Kingdom 1 years ago

Cannot log in to account

GB Flag Icon

harry

Milton Keynes, United Kingdom 1 years ago

cant login to mail.com

FR Flag Icon

Kev

Poitiers, France 1 years ago

Is probleme server connexion

GB Flag Icon

Stephen Atkinson

Manchester, United Kingdom 1 years ago

Service unavailable
The server is unreachable due to a technical error. Please try it again later(500)

SE Flag Icon

Kim

Stockholm, Sweden 1 years ago

A temporary error has occurred.
Unable to log in

US Flag Icon

Schaumburg, United States 1 years ago

Cannot login

AU Flag Icon

Helen

Caddens, Australia 1 years ago

Can't log in, asking for log in details but still can't log in

GB Flag Icon

Chippenham, United Kingdom 1 years ago

Mail.com down in Reading Berkshire UK

GB Flag Icon

Lee

Haverhill, United Kingdom 1 years ago

PLEASE TRY AGAIN
A temporary error has occurred.
Unable to log in.

GB Flag Icon

gringo

Newbury, United Kingdom 1 years ago

Mail.com is down

EG Flag Icon

Diyaa Eldin Mohamed

Cairo, Egypt 1 years ago

"There was a problem signing in to your account"

GB Flag Icon

jack p

Haverfordwest, United Kingdom 1 years ago

no contact with site mail check not working on any browser chome. firefox ,brave or phone app
last four hours 26/10/2023

GB Flag Icon

Pauline Jackson

London, United Kingdom 1 years ago

Cannot login

GB Flag Icon

Sheffield, United Kingdom 1 years ago

Can't login to emails

PL Flag Icon

Greg

Warsaw, Poland 1 years ago

unable to laccess email account.

GB Flag Icon

Natalie Doyle

Huntingdon, United Kingdom 1 years ago

Can’t log in at all

GB Flag Icon

Westham1966

Melksham, United Kingdom 1 years ago

A temporary error has occurred trying to login

GB Flag Icon

li

Luton, United Kingdom 1 years ago

No login access, states an error

GB Flag Icon

Norwich, United Kingdom 1 years ago

Unable to connect to Mail server at this time.

AU Flag Icon

Ant

Melbourne, Australia 1 years ago

Unable to login using webmail

AU Flag Icon

Cheryl

Sydney, Australia 1 years ago

Cannot log in either via website or using mobile app.

On mobile, I get "sign-in fail"
On website I get
PLEASE TRY AGAIN!

A temporary error has occurred.

GB Flag Icon

Birmingham, United Kingdom 1 years ago

mail.com is down. I cannot get into email account keeps saying error when the right email and password is entered.

GB Flag Icon

Rincey

Exmouth, United Kingdom 1 years ago

Cannot connect

GB Flag Icon

byron

Bolton, United Kingdom 1 years ago

Try to login with my credentials, it just goes back and says there is an 'error'.

GB Flag Icon

Julie parsons

Wolverhampton, United Kingdom 1 years ago

Mail.com down

GB Flag Icon

David

Southwark, United Kingdom 1 years ago

"There was a problem signing in to your account". Two mail accounts containing same message at login. Passwords correct. Not solved.

GB Flag Icon

kev

Darlington, United Kingdom 1 years ago

can not log in

US Flag Icon

R Sparacino

Bridgeville, United States 1 years ago

All of my maiil.com tries across multiple devices are failing (Outlook connection, Web based access and Android mobile app

GB Flag Icon

Ade

Chorley, United Kingdom 1 years ago

It won’t refresh

GB Flag Icon

Sharon

Bridgnorth, United Kingdom 1 years ago

cant login tried to update password that failed too

GB Flag Icon

Martin

Stafford, United Kingdom 1 years ago

Authentication failed on pop/imap. Can't login to online account

CA Flag Icon

D Cirilli

Toronto, Canada 1 years ago

Cannot login with normal or premium accounts.

GB Flag Icon

Sharmilla

Lewisham, United Kingdom 1 years ago

Mail.com email seems to be down.

GB Flag Icon

Accrington, United Kingdom 1 years ago

Can’t retrieve e mails

US Flag Icon

Conroe, United States of America 1 years ago

Haven't been able to login for the last 10 days. Can't get to password reset. as reCAPTURE keeps timing out. Can't get a response from the help line.

GB Flag Icon

Liz

Fakenham, United Kingdom of Great Britain and Northern Ireland 1 years ago

Unable to login

GB Flag Icon

bert

Walton le Dale, United Kingdom of Great Britain and Northern Ireland 1 years ago

Screen greys out on access then wont respond

GB Flag Icon

Plymouth, United Kingdom of Great Britain and Northern Ireland 1 years ago

Cannot login

GB Flag Icon

Peter Lush

Manchester, United Kingdom of Great Britain and Northern Ireland 1 years ago

I cannot login to my account the consent page just stalls. This is since the last Windows update

GB Flag Icon

S, Keeley

Brighton, United Kingdom of Great Britain and Northern Ireland 1 years ago

Unable to log in as when i press Log in my screen goes very dim and i cannot scroll up or down.

GB Flag Icon

Eudis

Leeds, United Kingdom of Great Britain and Northern Ireland 1 years ago

The page is freezing after accepting the cookies

SK Flag Icon

Martin

Surany, Slovakia 1 years ago

It takes a very long time to open an email.

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KC

Salisbury, United Kingdom of Great Britain and Northern Ireland 1 years ago

Every email I send - regardless of recipient - bounces back with an error saying it could not be delivered. Must by mail.com as all other providers can’t be down??!!

GB Flag Icon

London, United Kingdom of Great Britain and Northern Ireland 1 years ago

cannot reach log in

US Flag Icon

HC

Northfield, United States of America 1 years ago

Inaccessible Emails. "This site can’t be reached."

GB Flag Icon

Pam Harrison

Coventry, United Kingdom of Great Britain and Northern Ireland 1 years ago

I am not receiving my emails & it won’t let me log in

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Ann

, 1 years ago

Please kindly give users an option to simply click Reject All button for cookies setting.

Thanks

GB Flag Icon

Lori

Liverpool, United Kingdom of Great Britain and Northern Ireland 1 years ago

Not receiving or been able to send emails ?

GB Flag Icon

Raymond Mcvay

Plattlane, United Kingdom of Great Britain and Northern Ireland 1 years ago

Hi all I want to know why is my email account not working it is telling me that there is a error but what is this problem. It has been down for a day and a half. Can you get this sorted out for me please.

Most common Mail.com problems reported by users

0

Website

36

Server Connection

64

Receiving

Mail.com Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Gloucester, England, GB

129

12 days ago

US Flag Icon

Manor, Texas, US

5

9 months ago

GB Flag Icon

Glasgow, Scotland, GB

9

11 months ago

GB Flag Icon

Wrexham, Wales, GB

9

1 years ago

US Flag Icon

Schaumburg, Illinois, US

5

1 years ago

CZ Flag Icon

Mesice, Stredocesky kraj, CZ

3

1 years ago

SK Flag Icon

Surany, Nitriansky kraj, SK

2

1 years ago

US Flag Icon

Baton Rouge, Louisiana, US

1

1 years ago

US Flag Icon

Bend, Oregon, US

1

1 years ago

 Flag Icon

, ,

1

ago

Are you experiencing issues with Mail.com right now?

Is mail.com not working for you? If you are having issues with Mail.com, please use one of the options below to report a problem with the service

mail.com website response status history

Date and Time

Response Time

Status Code

Jan 22, 2025 - 01:49

16.21 ms.

200

Jan 21, 2025 - 04:07

16.31 ms.

200

Jan 20, 2025 - 22:18

16.5 ms.

200

Jan 20, 2025 - 14:12

26.16 ms.

200

Jan 20, 2025 - 08:28

16.85 ms.

200

Jan 19, 2025 - 15:28

16.65 ms.

200

Jan 19, 2025 - 09:11

16.84 ms.

200

This table shows the mail.com outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If Mail.com is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if mail.com is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

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Frequently Asked Questions

We have recently sent browser requests to Mail.com and it's up and running with status code 200 (UP) and a response time of 16.21 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Mail.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.