What does the HTTP response status code mean

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as: 2XX - Successful - Website is up & reachable. 3XX - Redirect - The website is accessible, but the browser is redirected to another page. 4XX - Browser Error - The requested page is not available or doesn’t exist. 5XX - Server Error - There are internal errors on the server. The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

Is ocado.com down - January, 2025?

Ocado Outages and Status

Ocado is an online supermarket that provides customers with an extensive selection of groceries and household items. Customers can place orders online and have them delivered to their doorstep. The company also offers its own-brand products, as well as a range of leading brands. Ocado also offers a variety of services including recipe suggestions, meal plans, and nutrition advice.

ocado.com outages reported by users in the last 24 hours

No Ocado problems reported in the last 24 hours

This chart shows the number of Ocado outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Ocado User Reports

Check out the latest user reports on Ocado, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

Jan 20, 2025 - 16:19

A visitor from Great Malvern, United Kingdom has reported a problem with One click on app says I'm not connected to Internet but I am connected
Jan 20, 2025 - 14:33

A visitor from Chester, United Kingdom has reported a problem with One click on app says I'm not connected to Internet but I am connected
Jan 16, 2025 - 14:27

A visitor from Newton Ferrers, United Kingdom has reported a problem with One click on app says I'm not connected to Internet but I am connected
Dec 23, 2024 - 16:09

A visitor from Barnet, United Kingdom has reported a problem with One click on app says I'm not connected to Internet but I am connected
Dec 23, 2024 - 09:13

A visitor from Slough, United Kingdom has reported a problem with One click on app says I'm not connected to Internet but I am connected
Dec 19, 2024 - 03:25

A visitor from Glossop, United Kingdom has reported a problem with Order Tracking
Dec 11, 2024 - 15:47

A visitor from Manchester, United Kingdom has reported a problem with Order Tracking

Join Ocado Discussion

Suggestions? Issues? Outages?
Please share your Ocado experience with other users around the globe.

Great Malvern, United Kingdom • 1 days ago

Code 754-044

Barnet, United Kingdom • 29 days ago

attempt to login in takes ages and more than one attempt and does not show transactions

simon marshall

London, United Kingdom • 2 months ago

checkout isn’t working on either the app of website.

Horsham, United Kingdom • 2 months ago

not working

g,lloyd

Gloucester, United Kingdom • 3 months ago

no invoice from palpal
although ocado is saying paid

Gloucester, United Kingdom • 3 months ago

no invoice from palpal
although ocado is saying paid

Annoying

Slough, United Kingdom • 4 months ago

When trying to change delivery date does not allow checkout. I can only cancel the order or amend it.

Mrs v mcbride

Peacehaven, United Kingdom • 5 months ago

My Ocado delivery is one hour late is there a problem. Post code Bn253qf

Colin Dunbar

Portsmouth, United Kingdom • 5 months ago

I can’t check out and pay.

Finuala Kavanagh

Sheffield, United Kingdom • 5 months ago

Both today and yesterday I am unable to login with my save email and password . On putting in details and pressing log in nothing happens but the login bar turning from purple to black.

Jeny

Sale, United Kingdom • 8 months ago

cannot log into the website

Julie S

Portsmouth, United Kingdom • 8 months ago

Payment details “unable to be verified” but unable to rectify as getting error messages. Therefore cannot update weekly shopping order.

Sarah Wilson

Manchester, United Kingdom • 8 months ago

I can’t check out of my food shop!

Richard

Brinscall, United Kingdom • 8 months ago

Cannot check out via web site or mobile app.

Harringay, United Kingdom • 8 months ago

cant check out

Manchester, United Kingdom • 9 months ago

When will online ordering be fixed!!!

Birmingham, United Kingdom • 9 months ago

Error message : 229-920

Berkhamsted, United Kingdom • 9 months ago

Not working

Alexa Forbes

Wimborne Minster, United Kingdom • 9 months ago

It just goes straight to choose a slot instead of checkout

Barnet, United Kingdom • 9 months ago

In middle of an order starts to be glacially slow

Susan Mchugh

Birmingham, United Kingdom • 9 months ago

Tried for 2 days . One click on app says I'm not connected to Internet which I am . Won't let me add on to my shopping .

Karen Rayner

Newhaven, United Kingdom • 10 months ago

22:00-23:00 Delivery .... not arrived, now 23:35

Mrs Christine Plumb

Watford, United Kingdom • 10 months ago

unable to checkout

Vuvienne adaMs

Cwmbran, United Kingdom • 10 months ago

Cant log in

June

Royal Leamington Spa, United Kingdom • 11 months ago

Can’t log in at all to order shopping

Ashley Manning

Chatham, United Kingdom • 11 months ago

Neither app or website seem to be available this morning?

Laurent Bellan

Brentwood, United Kingdom • 11 months ago

ocado site and app not responding

Welwyn Garden City, United Kingdom • 11 months ago

Both website and app not working.

Susan pearl

Hornsey, United Kingdom • 11 months ago

Won’t allow you to login won’t download properly

Saĺly

Swindon, United Kingdom • 1 years ago

Cannot log in to my shopping order keeps saying editing and buffering why

Jaden

Bristol, United Kingdom • 1 years ago

Cant edit order

Shrewsbury, United Kingdom • 1 years ago

Just the buffering thingy today and yesterday

Marilyn Tippins

Cardiff, United Kingdom • 1 years ago

I am unable to check out my order

Jennifer Page

Bexleyheath, United Kingdom • 1 years ago

My order due between 9:30 and 10.30 today 23.12.23 has not arrived it is now 1pm. There has been no communication from Ocado or online updates.

Dayl

Sandhurst, United Kingdom • 1 years ago

We are editing an order booked for delivery but on checkout keep being prompted to choose a delivery slot. Frustrating!

Bristol, United Kingdom • 1 years ago

Book a slot not working (3 days now)

Barbara Cardy

Canterbury, United Kingdom • 1 years ago

Can't add anything to basket

Anne Hanson

Warwick, United Kingdom • 1 years ago

No confirmation email of order placed about half hour ago?

Helen O'Neill

Walton on Thames, United Kingdom • 1 years ago

Trying to check out, card verification now working, buffering

Elemar

Southwark, United Kingdom • 1 years ago

Website and App are down!

Basingstoke, United Kingdom • 1 years ago

Keeps crashing 11/11 am

B Butler

Dartford, United Kingdom • 1 years ago

Can't access the website. getting "the site is not secure" message.
Preston Lancashire.

Jules

Rochdale, United Kingdom • 1 years ago

Just says the page is not safe. Was in the middle of getting an order together.

Terri

South Benfleet, United Kingdom • 1 years ago

NET::ERR_CERT_COMMON_NAME_INVALID

Please fix your certificate

Ann Long

Colchester, United Kingdom • 1 years ago

Won't let me log in. Says site is unsafe

Lee, United Kingdom • 1 years ago

cannot access site - defaults to q.ocado and says its not secure

Bsholt

Brighton, United Kingdom • 1 years ago

Error message that Ocado website is not secure. Being hacked

Pauline

Winchester, United Kingdom • 1 years ago

comes up as qocado.com unsafe

Lavinia Mitchell

Hackney, United Kingdom • 1 years ago

I am trying to get into your website and I keep getting a privacy message saying that q.ocado is not safe, but I'm not putting q.ocado into the search. Last night I had terrible problems trying to check an order out and it kept telling me that I didn't have a delivery date, when clearly I did. The shopping came today, but I need to get in to reject some items.

John Adams

Chesterfield, United Kingdom • 1 years ago

I cannot log onto my account, using my usual method - face recognition. I have also tried using my email & password to no avail.

R. Hollyman

Wrexham, United Kingdom • 1 years ago

Payment verification freezes

J tombs

Bridgend, United Kingdom • 1 years ago

Failing to log into Ocado

Megan

Birmingham, United Kingdom • 1 years ago

The website wont load

Salisbury, United Kingdom • 1 years ago

Unable to checkout.

London, United Kingdom • 1 years ago

Why is my Ocado shopping not checking out

simon marshall

Bedwas, United Kingdom • 1 years ago

can’t checkout via ipad or iphone app

Coventry, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Cannot log in

David Barlow

Farnham, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Have spinning wheel as trying to pay and check out

Sheffield, United Kingdom of Great Britain and Northern Ireland • 1 years ago

Cannot login

Most common Ocado problems reported by users

Order Tracking

Can’t add payment card

Whole store showing out of stock

One click on app says I'm not connected to Internet but I am connected

Ocado Outage Locations

Location

Reports

Last Reported

Great Malvern, England, GB

147

1 days ago

Cardiff, Wales, GB

6 months ago

Edinburgh, Scotland, GB

1 years ago

Are you experiencing issues with Ocado right now?

Is ocado.com not working for you? If you are having issues with Ocado, please use one of the options below to report a problem with the service

Tips if ocado.com is not working

Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with Ocado uptime performance over the last 30 days

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Frequently Asked Questions

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

If you are experiencing slow performance while using Ocado.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:

2XX - Successful - Website is up & reachable.
3XX - Redirect - The website is accessible, but the browser is redirected to another page.
4XX - Browser Error - The requested page is not available or doesn’t exist.
5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.

Is ocado.com down - January, 2025?

ocado.com outages reported by users in the last 24 hours

Recent Ocado User Reports

Join Ocado Discussion

Most common Ocado problems reported by users

Ocado Outage Locations

Are you experiencing issues with Ocado right now?

Tips if ocado.com is not working

Frequently Asked Questions

Did Ocado go down?

Why is Ocado running slow?

What does the HTTP response status code mean

What is an HTTP response time?

How will I know if my device is acting up?

I’ve tried all troubleshooting and it’s still not working, what should I do next?