Is Papajohns down - January, 2025?

Papajohns Outages and Status
Papajohns Logo

Papa John's UK is an online pizza delivery service that provides a wide variety of pizzas, side dishes, and desserts for customers to order. They offer delivery and pick up options as well as catering services for events.

Papajohns outages reported by users in the last 24 hours

No Papajohns problems reported in the last 24 hours

This chart shows the number of Papajohns outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Papajohns User Reports

Check out the latest user reports on Papajohns, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Dec 15, 2024 - 15:40

    A visitor from Solihull, United Kingdom has reported a problem with Order completion

  • GB Flag Icon
    Nov 28, 2024 - 16:29

    A visitor from Glasgow, United Kingdom has reported a problem with Order completion

  • GB Flag Icon
    Nov 19, 2024 - 10:58

    A visitor from Shadwell, United Kingdom has reported a problem with Order completion

  • GB Flag Icon
    Aug 17, 2024 - 17:44

    A visitor from Sunderland, United Kingdom has reported a problem with Order completion

  • GB Flag Icon
    Aug 10, 2024 - 20:39

    A visitor from Bedford, United Kingdom has reported a problem with Order completion

  • GB Flag Icon
    Aug 08, 2024 - 19:14

    A visitor from Milton Keynes, United Kingdom has reported a problem with Order completion

  • GB Flag Icon
    Jul 29, 2024 - 18:07

    A visitor from Manchester, United Kingdom has reported a problem with Order completion

Join Papajohns Discussion

Suggestions? Issues? Outages?
Please share your Papajohns experience with other users around the globe.

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BS

Solihull, United Kingdom 1 months ago

papa johns solihull not working

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Glasgow, United Kingdom 1 months ago

access denied

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Ryan

Shadwell, United Kingdom 2 months ago

Site is down, url returns not found

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Sunderland, United Kingdom 5 months ago

no orders are being processed but you will be charged

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Annoyed

Warrington, United Kingdom 5 months ago

Website never loads on mobile safari, and app doesn’t let you add deals as the drinks never show up?

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Amie

Manchester, United Kingdom 5 months ago

Spoilt my mums birthday tea!! Sort out your issues

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Charlotte

Manchester, United Kingdom 5 months ago

Can view main page but doesn’t let us go past this page not working I’ll do dominoes instead

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Ellie

Manchester, United Kingdom 5 months ago

Why won’t the website load

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Paul

Manchester, United Kingdom 5 months ago

Not loading screen

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Victoria Harrison

Manchester, United Kingdom 5 months ago

Not working

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Jeff

Oldham, United Kingdom 5 months ago

Website is stuck on loading

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John

London, United Kingdom 6 months ago

Access Denied notification

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ant

Salford, United Kingdom 6 months ago

the website is stuck loading

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Chatham, United Kingdom 6 months ago

Not loading on WiFi or phone network

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Kayleigh

Croydon, United Kingdom 7 months ago

App opens saying change delivery time and then crashes

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Brent, United Kingdom 7 months ago

Cant connect

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Kelsie

Bournemouth, United Kingdom 8 months ago

Not working saying access denied

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EB

Bargoed, United Kingdom 9 months ago

nothing happens when click login

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City of Westminster, United Kingdom 9 months ago

Orders can’t be place

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Slough, United Kingdom 9 months ago

Showing error message, can't access UK website

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ChrisK

Chicago, United States 10 months ago

not being able to log in.

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Poole, United Kingdom 10 months ago

Papajohns loading pizza slice just spinning around.

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Walsall, United Kingdom 10 months ago

Won't let me order

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Duncan

Birmingham, United Kingdom 10 months ago

Cannot access website, says access denied

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Aaron

Bristol, United Kingdom 10 months ago

When paying for order via app a n error message comes up saying that there is an error with payment (funds in bank etc). Tried three times and then checked my bank account to double check and turns out 3 payments pending. Phoned my local store for them to confirm that there is issues with app currently but no warning anywhere but they said they will cancel the orders their end if they go through. I've now got 3 lots of funds frozen on "pending.

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Wolverhampton, United Kingdom 10 months ago

will not take a order

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Bristol, United Kingdom 10 months ago

Can’t purchase anything

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Exeter, United Kingdom 10 months ago

No option to checkout or see basket

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London, United Kingdom 10 months ago

Unable to orde ro

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Maclaren

Clydebank, United Kingdom 10 months ago

Can't order

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Darren

Manchester, United Kingdom 10 months ago

Won't create order

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Dominos

Leicester, United Kingdom 10 months ago

Cant even get past the splash logo for loading online ordering.

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Birmingham, United Kingdom 10 months ago

Issue at checkout

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Ash

Epsom, United Kingdom 10 months ago

Getting error when trying to place an order through website on all devices and different payment methods

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Brendan Cronin

Worthing, United Kingdom 10 months ago

Unable to log on

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Jodie

Huntingdon, United Kingdom 10 months ago

When adding meal deal on the papa John website (uk) it shows as free. Only manually selected items such as dips come up on the order total. There is a £NaN whatever this means. I cannot place an order in fear of nothing turning up!

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Claire Love

Trowbridge, United Kingdom 11 months ago

Error 500

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Caerphilly, United Kingdom 11 months ago

Cannot proceed with checkout

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Kris

Wandsworth, United Kingdom 11 months ago

Cannot pay (500 Internal Server Error)

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Angela Brown

Fulham, United Kingdom 11 months ago

Can’t get on website , has taken my money but no order gone through . Shop absolutely no help and can’t get into website to contact customer support , absolute rubbish nightmare last two times I’ve used them

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Owen

Leyton, United Kingdom 11 months ago

Website is frozen on logo stage

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a

London, United Kingdom 11 months ago

Not loading

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David

Coventry, United Kingdom 11 months ago

App saying “we’ve updated some prices in your basket”, every time we go to check out.
Can’t process order on the app.

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Luton, United Kingdom 11 months ago

not loading

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Wandsworth, United Kingdom 11 months ago

checkout is dead

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Con

Hayes, United Kingdom 1 years ago

Unable to make a purchase as it said error no data present

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Luke

Catford, United Kingdom 1 years ago

App and website says access denied

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King's Cross, United Kingdom 1 years ago

Website down

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Glyn

Rugby, United Kingdom 1 years ago

Order issue PayPal or card

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Liz

London, United Kingdom 1 years ago

Made an order, not received my restaurant and now website is down

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Ammanford, United Kingdom 1 years ago

App, Web, nothing is working

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East Ham, United Kingdom 1 years ago

Does not take me to the payment page, so cannot ordee

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Pontypridd, United Kingdom 1 years ago

I cannot check out, as the button is greyed out and replaced with a "complete your details" button, despite having my details filled in.

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Jane

Slough, United Kingdom 1 years ago

message flags up as access denied when i try to access the website to view the menu and place an order.

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pizza guy

Coventry, United Kingdom 1 years ago

page wont load

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Andy

Wrexham, United Kingdom 1 years ago

Unable to make payment

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Rebecca

Nottingham, United Kingdom of Great Britain and Northern Ireland 1 years ago

App and website not working

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Knook, United Kingdom of Great Britain and Northern Ireland 1 years ago

Can't pay

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Northampton, United Kingdom of Great Britain and Northern Ireland 1 years ago

Order not going through

Most common Papajohns problems reported by users

26

General Issues

42

Service

32

Order completion

Papajohns Outage Locations

Location

Reports

Last Reported

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Solihull, England, GB

138

1 months ago

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Glasgow, Scotland, GB

8

1 months ago

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Venice, Veneto, IT

1

6 months ago

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Bargoed, Wales, GB

7

9 months ago

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Bornos, Andalusia, ES

1

9 months ago

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Chicago, Illinois, US

1

10 months ago

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Moira, Northern Ireland, GB

1

10 months ago

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Idenheim, Rheinland-Pfalz, DE

1

1 years ago

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Frankfurt am Main, Hesse, DE

3

1 years ago

Are you experiencing issues with Papajohns right now?

Is papajohns.co.uk not working for you? If you are having issues with Papajohns, please use one of the options below to report a problem with the service

Tips if papajohns.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Rate your experience with Papajohns uptime performance over the last 30 days

Frequently Asked Questions

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

If you are experiencing slow performance while using Papajohns.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.