Is ProtonMail down - January, 2025?
ProtonMail is a secure email service developed by the Swiss company Proton Technologies AG. It is based on an open source code and uses end-to-end encryption to secure emails and attachments. It offers features such as message expiration, password protection, and two-factor authentication for extra protection. It is available for both personal and business users.
URL Checked:
https://proton.me/mail
Last Down:
not recently
Response Time:
17.51 ms.
ProtonMail outages reported by users in the last 24 hours
No ProtonMail problems reported in the last 24 hours
This chart shows the number of ProtonMail outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent ProtonMail User Reports
Check out the latest user reports on ProtonMail, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jan 09, 2025 - 16:58A visitor from Ashbourne, United Kingdom has reported a problem with History
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Jan 09, 2025 - 16:36
A visitor from Cardiff, United Kingdom has reported a problem with Receiving
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Jan 09, 2025 - 16:24
A visitor from Manchester, United Kingdom has reported a problem with Receiving
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Jan 09, 2025 - 16:15
A visitor from London, United Kingdom has reported a problem with Receiving
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Jan 09, 2025 - 15:34A visitor from Dubai, United Arab Emirates has reported a problem with Receiving
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Jan 09, 2025 - 15:18
A visitor from Southwark, United Kingdom has reported a problem with Receiving
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Jan 09, 2025 - 15:11A visitor from Dublin, Ireland has reported a problem with Receiving
Join ProtonMail Discussion
Suggestions? Issues? Outages?Please share your ProtonMail experience with other users around the globe.
Most common ProtonMail problems reported by users
History
Receiving
ProtonMail Outage Locations
Location
Reports
Last Reported
Ashbourne, England, GB
14
12 days ago
Cardiff, Wales, GB
2
12 days ago
Poznan, Greater Poland, PL
2
12 days ago
Surrey, British Columbia, CA
1
1 months ago
Brighton, Michigan, US
1
1 months ago
Montreal, Quebec, CA
1
1 months ago
Amsterdam, North Holland, NL
2
11 months ago
Fort Worth, Texas, US
1
1 years ago
Istanbul, Istanbul, TR
2
1 years ago
Windhoek, Khomas, NA
1
1 years ago
Are you experiencing issues with ProtonMail right now?
Is protonmail.com not working for you? If you are having issues with ProtonMail, please use one of the options below to report a problem with the service
protonmail.com website response status history
Date and Time
Response Time
Status Code
Jan 21, 2025 - 13:49
17.51 ms.
200
Jan 21, 2025 - 06:13
19.18 ms.
200
Jan 20, 2025 - 22:21
18.06 ms.
200
Jan 20, 2025 - 09:30
17.49 ms.
200
Jan 19, 2025 - 15:41
40.04 ms.
200
Jan 19, 2025 - 06:34
18.17 ms.
200
Jan 18, 2025 - 13:37
22.82 ms.
200
This table shows the protonmail.com outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If ProtonMail is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if protonmail.com is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Iryna Davies
Milton Keynes, United Kingdom • 12 days agocannot log into my emails
Iryna Davies
Milton Keynes, United Kingdom • 12 days agocannot log into my emails
Iryna Davies
Milton Keynes, United Kingdom • 12 days agocannot log into my emails
Iryna Davies
Milton Keynes, United Kingdom • 12 days agocannot log into my emails
Iryna Davies
Milton Keynes, United Kingdom • 12 days agocannot log into my emails
Iryna Davies
Milton Keynes, United Kingdom • 12 days agocannot log into my emails
Iryna Davies
Milton Keynes, United Kingdom • 12 days agocannot log into my emails
Iryna Davies
Milton Keynes, United Kingdom • 12 days agocannot log into my emails
Iryna Davies
Milton Keynes, United Kingdom • 12 days agocannot log into my emails
Milton Keynes, United Kingdom • 12 days ago
cannot log into my emails
Milton Keynes, United Kingdom • 12 days ago
cannot log into my emails
Richard
Ashbourne, United Kingdom • 12 days agoCant log in .bad time when expecting emails thats important
Guinness
Egg Harbor, United States • 12 days agoProtonmail site has been down since just after 10am EST in NJ. This is the second time I've had this issue with them in the past couple months. Last time didn't last long, but this time it's been an issue for almost 2 hours now. I'm working and need my email up and running ASAP. I have never experienced outages like this with other email services.
Cardiff, United Kingdom • 12 days ago
I have a problem with receiving messages: it is frustrating as I am trying to buy travel insurance for an imminent trip.
Cardiff, United Kingdom • 12 days ago
I am requesting quotes & a pop-up appears on the top of my phone screen saying the quote has arrived, but they are not in my inbox or trash, etc.
Help!
Paul
London, United Kingdom • 12 days agowebsite confirms certain servers are down since 16:00
Weston
Chester, United States • 12 days agoProtonmail is 100% DOWN in NJ (United States)
Weston
Chester, United States • 12 days agoProtonmail is 100% DOWN in NJ (United States)
Tara
Liverpool, United Kingdom • 1 months agoI cannor log in to Proton although I can instantly to other email providers. It seems that Proton servers are down because I have made multiple attemps even after restarting and switching off my PC. This is highly inconvenient.
Brighton, United States • 1 months ago
Brighton, MI I just tried again after posting a comment. I was able to login.
Brighton, United States • 1 months ago
Brighton, MI I just tried again after posting a comment. I was able to login.
Brighton, United States • 1 months ago
Brighton, MI I just tried again after posting a comment. I was able to login.
Brighton, United States • 1 months ago
Brighton, MI I just tried again after posting a comment. I was able to login.
Serendipity
Hengoed, United Kingdom • 1 months agoMESSAGE on trying to load PROTON MAIL website:
'Something went wrong
We couldn't load this page. Please refresh the page or check your internet connection.
Error: Servers are unreachable. Please try again in a few minutes'
Ian M
Lambeth, United Kingdom • 3 months agoProtonmail suddenly won't sign in. Tried two browsers and two internet connections on my Android phone. Error message ends with wasm code generation disallowed by embedder. Means nothing to me, just started and hasn't happened before.
Little Hulton, United Kingdom • 11 months ago
just will not load
Poko
Istanbul, Turkey • 1 years agoIts not working, it loads incredibly slow and shows wrong designed page.
C
London, United Kingdom • 1 years agoKeeps stating not connected - when the reverse is true.
Lovely
Hackney, United Kingdom • 1 years agoMonday 30th October 2023 - it states "503" - anybody else got this message please ??? URGENT ???
Service temporarily unavailable
We are experiencing a technical issue and working hard to resolve this quickly. Sorry for the inconvenience and thank you for your patience.
For updates, check status.proton.me or @ProtonSupport on Twitter.
sreddish
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoI am unable to log into protonmail - timing out via both mobile App, and also web browser