Is Scottish Power down - January, 2025?
Scottish Power is an energy company based in Scotland that provides electricity, gas, and renewable energy services to residential and business customers. The company was founded in 1990 and is a subsidiary of Iberdrola, one of the largest energy companies in the world. Scottish Power has operations across the UK, supplying energy to over 5 million customers.
URL Checked:
https://www.scottishpower.co.uk/
Last Down:
not recently
Response Time:
74.97 ms.
Scottish Power outages reported by users in the last 24 hours
No Scottish Power problems reported in the last 24 hours
This chart shows the number of Scottish Power outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Scottish Power User Reports
Check out the latest user reports on Scottish Power, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jan 08, 2025 - 14:30A visitor from Hinckley, United Kingdom has reported a problem with after logging in cannot veiw account ,
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Jan 07, 2025 - 09:22
A visitor from Glasgow, United Kingdom has reported a problem with Pay Bills
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Jan 05, 2025 - 13:21
A visitor from Hadston, United Kingdom has reported a problem with after logging in cannot veiw account ,
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Nov 10, 2024 - 23:46
A visitor from Glasgow, United Kingdom has reported a problem with after logging in cannot veiw account ,
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Oct 10, 2024 - 18:19
A visitor from Slough, United Kingdom has reported a problem with Pay Bills
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Oct 08, 2024 - 22:08
A visitor from Warrington, United Kingdom has reported a problem with after logging in cannot veiw account ,
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Sep 28, 2024 - 18:10
A visitor from Coventry, United Kingdom has reported a problem with after logging in cannot veiw account ,
Join Scottish Power Discussion
Suggestions? Issues? Outages?Please share your Scottish Power experience with other users around the globe.
Most common Scottish Power problems reported by users
Pay Bills
App
after logging in cannot veiw account ,
Scottish Power Outage Locations
Location
Reports
Last Reported
Hinckley, England, GB
168
13 days ago
Glasgow, Scotland, GB
41
14 days ago
Colwyn Bay, Wales, GB
6
9 months ago
Crossgar, Northern Ireland, GB
2
1 years ago
La Chaux-de-Fonds, Neuchatel, CH
1
1 years ago
Hong Kong, Hong Kong, HK
1
1 years ago
Dubai, Dubayy, AE
1
1 years ago
San Sebastian de los Reyes, Madrid, Comunidad de, ES
1
1 years ago
Saint Helier, Jersey, JE
1
1 years ago
, ,
86
ago
Are you experiencing issues with Scottish Power right now?
Is scottishpower.co.uk not working for you? If you are having issues with Scottish Power, please use one of the options below to report a problem with the service
scottishpower.co.uk website response status history
Date and Time
Response Time
Status Code
Jan 21, 2025 - 17:57
74.97 ms.
200
Jan 21, 2025 - 12:24
78.17 ms.
200
Jan 21, 2025 - 07:15
24.58 ms.
200
Jan 21, 2025 - 00:18
72.62 ms.
200
Jan 20, 2025 - 16:09
68.57 ms.
200
Jan 19, 2025 - 13:22
69.12 ms.
200
Jan 18, 2025 - 08:15
69.2 ms.
200
This table shows the scottishpower.co.uk outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If Scottish Power is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if scottishpower.co.uk is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Mcmillan
Hinckley, United Kingdom • 13 days agoAre you still in business?
You give no responce to me since 6 dec last
Adam
Glasgow, United Kingdom • 1 months agoThis is being happening for more than 6 months, unable to log in to my account. Keeps circling on my account. Even when changed passwords etc
Adam
Glasgow, United Kingdom • 1 months agoThis is being happening for more than 6 months, unable to log in to my account. Keeps circling on my account. Even when changed passwords etc
Gerrard
Glasgow, United Kingdom • 2 months agoNo power in Douglas Lanark
donald alex gunn
Slough, United Kingdom • 3 months agocannot log in after clicking on email link
Dean
Coventry, United Kingdom • 3 months agoStuck in a queue for 2 days now
John
Uckfield, United Kingdom • 4 months agoGlobal bandit f*ckers. Their downfall and end is near....
Men
Uckfield, United Kingdom • 4 months agoI have not been able to log into my account for two months. They don't send email notifications with info about the bill to pay and don't respond at all to the reported problem. Apparently this is blackmail on their part to force customers to use some moronic chat app and to set up thieving smart meters. Well, well, SP is becoming more and more ‘popular’, global bandit f*ckers. Their downfall and end is near....
People, change your energy supplier as soon as possible!
Lili
Uckfield, United Kingdom • 4 months agoKeep getting login failed, what the hell is going on????! Furthermore, they do not respond at all to customer emails with the reported problem! It seems that this company is collapsing at the speed of light.
Lili
Uckfield, United Kingdom • 4 months agoKeep getting login failed, what the hell is going on????! Furthermore, they do not respond at all to customer emails with the reported problem! It seems that this company is collapsing at the speed of light.
Clare
London, United Kingdom • 4 months agoHave been trying to access my account for more than a month.
London, United Kingdom • 4 months ago
no pages load at all. awful
Paul
Southwark, United Kingdom • 4 months agoKeep getting login failed, what the hell is going on????
Paul
Southwark, United Kingdom • 4 months agoKeep getting login failed, what the hell is going on????
Edinburgh, United Kingdom • 4 months ago
login failed
Eileen
Stone, United Kingdom • 4 months agoI cannot log into my account and causing concern. After online chat was told to leave it a couple of days.After losing winter fuel allowance, price altering 1st October I really need to see my account.
Don
Leeds, United Kingdom • 4 months agoHow much longer will it take Scottish Power to fix the issues with their App? Unable to check power usage since the weekend. Why schedule maintenance for the end of the month when it is probably the busiest time for usage?
Dan
Dar es Salaam, Tanzania • 5 months agoI cannot access the scottish power website to find out about their solar tarrifs. Instead I get this message: Access Denied
You don't have permission to access "http://scottishpower.co.uk/" on this server.
Reference #18.3548c817.1723798986.1065deb
https://errors.edgesuite.net/18.3548c817.1723798986.1065deb
pete
Manchester, United Kingdom • 5 months ago8 days now still can not login sp says still trying to sort problem usless
A valued customer !!
Brighouse, United Kingdom • 5 months agoHave been trying to access my account for 6 days now, they know that there is a problem with the site, so with all the profits they are raking in, Why cant they spend some of it repairing the web site, instead of hassling us to to have Smart Meters installed.
Grumpy
Brighouse, United Kingdom • 5 months agoI have been trying to login to my account for 6 days now, I used the chat bot thing, that works !
When chatting to someone explaining that I wanted to update my meter reading, But could not login to my account, they replied, If you had a smart meter you would not have this problem.
they are forcing us all to get them smart meters.
Kez
Bathgate, United Kingdom • 5 months agoCan't access app to input readings. Tried last night and today.
Just advised to refresh but does not make a difference.
Kez
Bathgate, United Kingdom • 5 months agoCan't access app to input readings. Tried last night and today.
Just advised to refresh but does not make a difference.
Kez
Bathgate, United Kingdom • 5 months agoCan't access app to input readings. Tried last night and today.
Just advised to refresh but does not make a difference.
P F Downs
Manchester, United Kingdom • 5 months agounable to log into my account changed password no luck 4 days now
Mr Graham Charles Oades
Camberley, United Kingdom • 5 months agoUnable to log in to my account. I have changed my password 3 times now.
Camberley, United Kingdom • 5 months ago
Unable to log in to my account. I have changed my password 3 times now.
Anne
Preston, United Kingdom • 5 months agoHave not been able to login for 5 days
Tracey Hyland
Gateshead, United Kingdom • 5 months agoOnce again I cant access my account online to put in meter readings. Been for 2days now. Problems & told to Refresh but nothing works. Becoming a regular occurence this now.
Tracey Hyland
Gateshead, United Kingdom • 5 months agoOnce again I cant access my account online to put in meter readings. Been for 2days now. Problems & told to Refresh but nothing works. Becoming a regular occurence this now.
Graham
Glasgow, United Kingdom • 5 months agoUnable to log into my account
Fleet, United Kingdom • 6 months ago
after logging ,can only view in box
malcolm
Bilston, United Kingdom • 7 months agocan't log in with my correct email address and passwaord
Keith Tickner
Wigan, United Kingdom • 8 months agoUnable to access my online account.
Avril Haddow
Larkhall, United Kingdom • 8 months agocan't login - website not recognising my login details
Pete.K
Bradford, United Kingdom • 8 months agoBeen trying to log in to my customer account now for 2 days with this silly email login and it's not working.
anthony flynn
Durham, United Kingdom • 8 months agotry 1st log in attempt unsuccesful
second log in attempt message too many attempts try again in 1 minute
Pete
Stroud, United Kingdom • 9 months agoWesite crashes when trying to login to my account
Anthony Langley
Durham, United Kingdom • 9 months agoCan't login to website or do a password rest
Lesley Thompson
Southwark, United Kingdom • 9 months agoall my past data has disappeared
CD
Manchester, United Kingdom • 10 months agoApp down, unable to view it or make any payments at all, same with website.
Fiona
Edinburgh, United Kingdom • 10 months agoApp for smart meter not working. Taken my money but not added it to my meter. No code given after transaction so can not add money manually either.
Linda cox
Hamilton, New Zealand • 10 months agoI cannot log in to give a meter reading. The server denies access.
London, United Kingdom • 1 years ago
website down again!
Mr J McHardy
Perth, United Kingdom • 1 years agoI cannot get a response online from Scolttish Power. All I want to do is enter my meter readings
robert murphy
Giggleswick, United Kingdom • 1 years agocant log in
Wendy
Stanford, United Kingdom • 1 years agoCan't get into the website to enter meter readings
Alan Davies
Glasgow, United Kingdom • 1 years agoAs a new customer I'd like to be able to log in to my account. Unfortunately I can't because the server has always been down, this has been the same for at least a week...how am I supposed to keep an eye on what I'm using and being charged?
sparky
Southwark, United Kingdom • 1 years agowtf is up with this website scottish power are crap
Alan
Fulham, United Kingdom • 1 years agoYou're website appears to be constantly down so I can't log in to check my bills
P
Reading, United Kingdom • 1 years agoWebsite unavailable
Alan Legge
Newham, United Kingdom • 1 years agoDown - every time we reach the last day of the month - catch up with the 21st Century Scottish Power!
William Morris
Sunderland, United Kingdom • 1 years agoCan't log in to my account
Canterbury, United Kingdom • 1 years ago
not responding
Claire
City of London, United Kingdom • 1 years agoCan't log in to my account. Keeps circling.
Gwyn Edwards
Bridgwater, United Kingdom • 1 years agoThis problem was reported yesterday and it's still not been fixed. I phoned Scottish power today and Danielle insisted there's no problem
Exeter District
Exeter, United Kingdom • 1 years agoThe login has been out for three days on all browsers. Just at time when people are able to reduce their DD. Fishy, seems like a scam.
Ged Franks
Manchester, United Kingdom • 1 years agoIt’s crap if this continues I’m changing provider??
Alan Kenny
Liverpool, United Kingdom • 1 years agoWeb site down cannot send meter reading
Marie
Forest Hill, United Kingdom • 1 years agostill down
CIS Cheshire
London, United Kingdom • 1 years agoCannot login to enter meter readings AGAIN
Mark Strickland
Chipping Norton, United Kingdom • 1 years agoWebsite login has been down since Friday - very poor service and shocking down time for a company that has no actual humans working for it!!!!
L Harris
York, United Kingdom • 1 years agoUnable to login for 2 days to provide mete reads
G Edwards
Bangor, United Kingdom • 1 years agoI have been unable to login to my account to update my meter reading for 2 days now
E Keegan
Motherwell, United Kingdom • 1 years agoTried to log in for days to pay my bill website has been down Lanarkshire area.
Phyllis Oostermeijer
Swansea, United Kingdom • 1 years ago2 Concrete cottage sa72 2qe The Pill Mre Christine Kinsey has no electric, looks like a prepaid meter put in by a tenant, she has no number for it. She said she asked you to do a quarterly bill and changed over to her name. She is a pensioner and has no heating for power to do anything.
Mrs B Senior
Northwich, United Kingdom • 1 years agoLogin not working
Motherwell, United Kingdom • 1 years ago
Website down Wishaw area trying to pa bill
Marie scott
Forest Hill, United Kingdom • 1 years agodown
Derby, United Kingdom • 1 years ago
taking legal advice
Delamont
Bury St Edmunds, United Kingdom • 1 years agoAfter long wait for login Says login password incorrect
S Edwards
Bristol, United Kingdom • 1 years agoI have not been able to log in to Scottish Power account for two days, so cannot upload meter readings. This seems to happen a lot.
Glasgow, United Kingdom • 1 years ago
Cannot login … constant spinning circle
Al
Sunderland, United Kingdom • 1 years agoApp just buffering
Andrew Bell
Finsbury Park, United Kingdom • 1 years agoIs the Scottish Power site down? I cannot access my account to give meter readings as requested.
Angela
Northallerton, United Kingdom • 1 years agoWebsite won't load. Tried computer and phone
jane Gooday
Chelmsford, United Kingdom • 1 years agocouldnt log in to give meter reading
Laura
Crossgar, United Kingdom • 1 years agoFK5 4RW power cut
I could do it better
London, United Kingdom • 1 years agoWhen is ofgen going to intervene ? iWhat am I thinking they are as much use as the robbing energy companies
New Plymouth, New Zealand • 1 years ago
Cannot access
totally pissed off
London, United Kingdom • 1 years agothis is a farce. they are sending me emails to check my account , but the bloody website has been down fo days now , I'll be moving supplier as soon as I can
sussed them out
Warrington, United Kingdom • 1 years agowhat a crap site, every time there is a price change
this company shuts down their site, , then say it's having technical problems,... bollocks it's to stop us entering readings so they can charge us the higher rate the regulator should fine them and kick arse
shower of gits
a poor skint sod
Strathpeffer, United Kingdom • 1 years agocannot contact this shower of robbing gits
but they seem to have no problems contacting my bank to collect their pound of flesh
T Hagan
Glasgow, United Kingdom • 1 years agoThis must be the worst website on the planet,
Mike
Royal Leamington Spa, United Kingdom • 1 years agoTotally ridiculous. They advertise their SEG as one ofthe best rates to attract applications that can never be processed. I have logged an official complaint and have heard nothing from them. Steer clear from Scottish Power !
Leeds, United Kingdom of Great Britain and Northern Ireland • 1 years ago
cant log in
Rob Ramsden
Huddersfield, United Kingdom of Great Britain and Northern Ireland • 1 years agologin timing out on app and website
Peter R Weedon PO11 9NS. House number 16
Emsworth, United Kingdom of Great Britain and Northern Ireland • 1 years agoCould not understand the rep’s accent - so conversation was terminated.
Your rep, and I tried very hard to understand one another.
kevin
Hong Kong, Hong Kong • 1 years agoNot able to login to pay bill on website or app
Part-Time Carman
Reading, United Kingdom of Great Britain and Northern Ireland • 1 years agoCannot download bill pdf even though it indicates it is available and I have had an email to that effect
Natasha
Dundee, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan not login to app - keeps saying password & username not correct when they are
Michael Torrance
Glasgow, United Kingdom of Great Britain and Northern Ireland • 1 years agoUnable to login
Anne machin
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't login
Manchester, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Unable to login to submit readings due to technical issues.
Lynette
Bartley, United Kingdom of Great Britain and Northern Ireland • 1 years agoCant log in right now.
Robert Maclean
Sandbank, United Kingdom of Great Britain and Northern Ireland • 1 years agoSystem keeps telling me I have used the wrong email address or password. I KNOW BOTH ARE CORRECT
Peter Low
Lockerbie, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't log in to my online account. Error says 'something went wrong, please try later.
Cambridge, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Site is down
Bryan Edward Watson
Sheffield, United Kingdom of Great Britain and Northern Ireland • 1 years agoI cant put my meter readings in, im not doing anything different is your website down?
Robert Harold Taylor
Walton le Dale, United Kingdom of Great Britain and Northern Ireland • 1 years agowhen I try to login they send an email link which says "click on the button below" but there never is a button to click on!
Edinburgh, United Kingdom of Great Britain and Northern Ireland • 1 years ago
cannot log in online to my account even though all my credentials are correct
Steve
Newcastle, United Kingdom of Great Britain and Northern Ireland • 1 years agoUnable to login. Says site is very busy
London, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Security email not arrived
Owen
, • 1 years agoI cannot connect to Scottish Power at all.
I MacIver
, • 1 years agoCan't get on to the Website at all, keep getting Time out message.
Alison
, • 1 years agoI've been unable to log on to the website or open the App for 2-3 days. I sent them a msg via Twitter yesterday, they replied that it's an intermittent problem. It's hardly intermittent!
, • 1 years ago
Cannot get connected to any Scottish power site
George Clark
, • 1 years agoUnable to connect to scottish power website , time out error . same problem with the mobile app.
Robert Riley
, • 1 years agoThe website will not load: internet connection is OK.
jake
, • 1 years agothe website just wont load, been trying all day
james
, • 1 years agoBeen trying for hours (17/0723) to log in to send readings - nothing doing !!! Making millions- and can`t have a web site that works, or is repaired / patched quickly for their customers, we know things go wrong but by the looks of it - sounds like its been like this for days. Its a joke, but not many are laughing
Janet
, • 1 years agoI haven't been able to access the scottishpower.co.uk website all day - most frustrating.
I don't believe this to be an issue with my computer or broadband as I have been able to access plenty of other websites
Constance Hyland
, • 1 years agounable to log in
, • 1 years ago
Can't log in or reset password on any browser
Allan
, • 1 years agoLogin and then wait symbol for ever and does not go to account even after 10 minutes.
Nick Chorley
, • 1 years agocan't access the website
G.Sellick
, • 1 years agoNo access by laptop or iPad to Scottish Power site ie .co.uk
.com access no problem
George McLaren
, • 1 years agocannot log in
, • 1 years ago
I couldn't log in now.
JB
, • 1 years agoCant access website.
Katie
, • 1 years agoI have taken the whole day off
, • 1 years ago
can not loginto website
Miss J Bunting
, • 1 years agoCan't log into website, can't access your app. can't get through on the phones, yet you are doing absolutely nothing to rectify a problem that seems to be ongoing for the last 17 days.
Julian Karl Seifert
, • 1 years agoHas been down for 2 days
Trevor Parnham
, • 1 years agoCan't log in to my online account. Error says 'something went wrong, please try later
Michael Jan Cundiff
, • 1 years agoTried to log on. No joy. Tried 5 minutes later and was unable to reach the website
Walid Nsouli
, • 1 years agoI cant login since 4 days now
, • 1 years ago
unable to submite FIT reading
Jo Janczak
, • 1 years agoBeen trying for hours but can't log in. Sometimes page opens, others times it can't be reached. When I do get the chance to log in a red message comes up, something is wrong try again. Managed to open my account on one occasion but when I tried to enter my meter readings it shut down again
J
, • 1 years agoWebsite states" We’re aware that some customers are experiencing a technical issue in our app. If you’ve recently tried to make a card payment and it wasn’t successful, the transaction may still appear as pending in your bank account. Please be assured that any unsuccessful payment will be returned to you. We're working hard to resolve this issue, in the meantime if you have a paper bill you can still pay this at your bank, Post Office or PayPoint outlet using the Bank Giro Credit slip."
mary christie
, • 1 years agocant top up meter
Robert
, • 1 years agoCannot log on to Scottish Power via app or website.
, • 1 years ago
Can’t access the site or log in to the app
Samantha Riding
, • 1 years agoCannot get into app or log in online
J
, • 1 years agoHi
It seems as though your websites and account page has stopped working, when I wanted to see my account and make a payment online.
fuck em
, • 1 years agodoesn't load, shit company
Gareth Beswick
, • 1 years agoCan’t login
Du
, • 1 years agoDoesn't load
lynn cocker
, • 1 years agoi cant log into the website to put my meter readings in
Neil Williams
, • 1 years agoUnable to log in
M hagan
Tregarth, United Kingdom of Great Britain and Northern Ireland • 1 years agoWebsite not loading
Saint Helier, Jersey • 1 years ago
Been down since yesterday. Neither website or app working. Website just says access denied.