Is Trainline down - January, 2025?
Trainline is an online travel platform that helps people to plan and book their train journeys. It provides customers with a simple, convenient way to find the best fares and book tickets for their trips. It also offers services such as real-time journey updates, mobile ticketing, and live train times.
URL Checked:
https://www.thetrainline.com/
Last Down:
not recently
Response Time:
2.05 ms.
Trainline outages reported by users in the last 24 hours
Possible Trainline outages reported in the last 24 hours!
This chart shows the number of Trainline outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Trainline User Reports
Check out the latest user reports on Trainline, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
-
Jan 21, 2025 - 10:41
A visitor from Saltburn-by-the-Sea, United Kingdom has reported a problem with saying somethings wrong on ur end whne i go to pay
-
Jan 08, 2025 - 09:37
A visitor from Newport Pagnell, United Kingdom has reported a problem with saying somethings wrong on ur end whne i go to pay
-
Dec 06, 2024 - 08:44
A visitor from Nottingham, United Kingdom has reported a problem with Delays
-
Nov 26, 2024 - 10:41
A visitor from London, United Kingdom has reported a problem with saying somethings wrong on ur end whne i go to pay
-
Nov 05, 2024 - 22:17
A visitor from Manchester, United Kingdom has reported a problem with Delays
-
Oct 30, 2024 - 09:17
A visitor from Westhoughton, United Kingdom has reported a problem with saying somethings wrong on ur end whne i go to pay
-
Oct 15, 2024 - 23:54
A visitor from Neath, United Kingdom has reported a problem with saying somethings wrong on ur end whne i go to pay
Join Trainline Discussion
Suggestions? Issues? Outages?Please share your Trainline experience with other users around the globe.
Most common Trainline problems reported by users
Delays
Breakdown
cancellation refund
saying somethings wrong on ur end whne i go to pay
Trainline Outage Locations
Location
Reports
Last Reported
Saltburn-by-the-Sea, England, GB
139
18 hours ago
Neath, Wales, GB
6
3 months ago
Newtownabbey, Northern Ireland, GB
4
8 months ago
Shetland Islands, Scotland, GB
12
9 months ago
Wollerau, Schwyz, CH
1
1 years ago
Rho, Lombardy, IT
1
1 years ago
Madrid, Madrid, ES
1
1 years ago
Singapore, Central Singapore, SG
1
1 years ago
Tallinn, Harjumaa, EE
1
1 years ago
Roujan, Occitanie, FR
1
1 years ago
Are you experiencing issues with Trainline right now?
Is thetrainline.com not working for you? If you are having issues with Trainline, please use one of the options below to report a problem with the service
thetrainline.com website response status history
Date and Time
Response Time
Status Code
Jan 21, 2025 - 19:27
2.05 ms.
200
Jan 21, 2025 - 08:29
1.49 ms.
200
Jan 21, 2025 - 00:20
1.47 ms.
200
Jan 20, 2025 - 15:45
5.91 ms.
200
Jan 20, 2025 - 09:21
2.23 ms.
200
Jan 20, 2025 - 08:11
3.66 ms.
200
Jan 19, 2025 - 16:07
0.65 ms.
200
This table shows the thetrainline.com outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If Trainline is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if thetrainline.com is not working
-
Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
-
Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
-
Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
-
Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
-
Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
-
Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
-
Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
-
Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
-
Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Angie Winter
Saltburn-by-the-Sea, United Kingdom • 18 hours agoI am unable to view my tickets as its not letting me see my account etc
London, United Kingdom • 1 months ago
Won't let me in
Manchester, United Kingdom • 2 months ago
See AM comment
AM
Manchester, United Kingdom • 2 months agoYour app doesn't seem to work. I've tried deleting and reloading and it says "contexterror"
Manchester, United Kingdom • 2 months ago
Your app doesn't seem to work. I've tried deleting and reloading and it says "contexterror"
Manchester, United Kingdom • 2 months ago
Your app doesn't seem to work. I've tried deleting and reloading and it says "contexterror"
Dawn Williams
Westhoughton, United Kingdom • 2 months agoApp has been saying “ oops there’s a problem, try again later” for two days
Logged out of account and tried to log in - error message appears
Biggleswade, United Kingdom • 3 months ago
Can’t buy ticket and no available trains?
kristy beattie
Dewsbury, United Kingdom • 5 months agotrainline app is not working
anon
Newbury, United Kingdom • 5 months agowebsite or app arent working
anon
Newbury, United Kingdom • 5 months agowebsite or app arent working
anon
Newbury, United Kingdom • 5 months agowebsite or app arent working
Newbury, United Kingdom • 5 months ago
website or app arent working
Newbury, United Kingdom • 5 months ago
website or app arent working
S
Newbury, United Kingdom • 5 months agosays something is gone wrong on their end
Melissa
Street, United Kingdom • 5 months agoSomething happens when I try to pay
Janet Gannon
Aix-en-Provence, France • 5 months agoImpossible to get tickets. Site says Thank you for your patience etc and NOTHING! VERY frustrating
Sutton, United Kingdom • 5 months ago
payments being refused through every method
Moonira
Brighton, United Kingdom • 5 months agoWon't let me enter the payment, after I've selected my dates and times of travel
neil barson
City of Westminster, United Kingdom • 5 months agoboth the app and the website are not working
Bedford, United Kingdom • 6 months ago
Have tried to use as guest and also loged in over several days on several machines but site crashes when you try to go to purchase tickets
Shrewsbury, United Kingdom • 6 months ago
Not letting me into account. Just says "We'll be back soon". Been trying all afternoon.
Salisbury, United Kingdom • 6 months ago
Keeps saying "well this is awkward". No ticket search available. This is on both app and on computer browser on separate machine.
Nancy
Newbury, United Kingdom • 6 months agoCan't book tickets. Keeps saying somethings off track. I've tried for 20 mins. Doesn't work.
Dave Wheeler
Peterborough, United Kingdom • 7 months agoUnable to use the trainline website since about 4pm todau
Dennis
Los Angeles, United States • 7 months agoNot showing tickets!
City of Westminster, United Kingdom • 7 months ago
App not working in showing trains
London, United Kingdom • 7 months ago
Cannot log in
Camden, United Kingdom • 8 months ago
App down, error message
Brent
Stowmarket, United Kingdom • 9 months agoTrainline App not currently available do to "bug" .
This is the error message I'm getting.
TW
Colchester, United Kingdom • 9 months agoThe app is crashing everytime I open it. My phone has detected a bug but there are no updates available.
Amelia
Stratford-upon-Avon, United Kingdom • 9 months agoIt keeps popping up with the well this is awkward message despite the fact that trains are still running.
Monica
Bath, United Kingdom • 9 months agonot working, travelling tomorrow, what do I do?
Sarah
Shetland Islands, United Kingdom • 9 months agoCouldn't buy tickets all day - just get ' this is awkward ' message
Cindy
Gillingham, United Kingdom • 9 months agoTraining not letting me book tickets keeps saying there's a problem
Enfield, United Kingdom • 9 months ago
No able yo take payments
GEMMA
Downham Market, United Kingdom • 10 months agoTicket saying it will take 103hrs to download
elle
Chilham, United Kingdom • 10 months agowont let me buy ticket says something wrong on there end
Fiona B
Huntingdon, United Kingdom • 10 months agoI couldn't get into the app or website to access my ticket, so lost it. Trainline gave me a £1.55 refund for one small portion of the journey that I was never able to take. Absolutely shocking.
London, United Kingdom • 10 months ago
Not letting me log in
Indy
Devizes, United Kingdom • 10 months agoI can't go to your website
June
Stockport, United Kingdom • 11 months agoApp not responding for 2 hours
Bromley, United Kingdom • 11 months ago
None of the payment options are working.
Iffat
Wokingham, United Kingdom • 11 months agoIt is not accepting payments for tickets booked hence its impossible to book tickets.
Joanna McDonough
Elgin, United Kingdom • 11 months agoNot taking payment
Nick Collins
Islington, United Kingdom • 11 months agoCannot download ticket
Paul
Glasgow, United Kingdom • 11 months agoI am teying to book a ticket from the app and it keeps putting message up,
" well this is awkward" etc. Please try again.
Cricklewood, United Kingdom • 1 years ago
Can’t buy tickets for the last 4 days,tried 4 different payment methods.
Phil allen
Newham, United Kingdom • 1 years agoTrying to buy a ticket via the app and the screen says a problem at your end. Please advise when your service will be resumed
Regards
Phil Allen
Justyna
Poplar, United Kingdom • 1 years agoIt doesn’t loan journey search
Susan
Poole, United Kingdom • 1 years agoI'm unable to buy tickets for 11th December. No explanation as to why
Magster
Salisbury, United Kingdom • 1 years agoAll trains reported to be sold out
Peter Richardson
Trowbridge, United Kingdom • 1 years agoNot getting any e-mail response for cancelled train refund.
TY
Odcombe, United Kingdom • 1 years agoApp not loading
Alison Thomson
Bolton, United Kingdom • 1 years agoTrains cancelled - everytime access site to get refund it crashes
Anne Williams
Prenton, United Kingdom • 1 years agowebsite unable to open on my browser
Anon
Tower Hamlets, United Kingdom • 1 years agoCan't reset password, click on link and the page goes blank.
Wollerau, Switzerland • 1 years ago
no login, cannot reset passwords
Cynthia.M
Blackburn, United Kingdom • 1 years agoKeeps saying something's wrong when trying to book ticket. My sister's got a fine because o this issue. It has been happening for months now :/
Daventry, United Kingdom • 1 years ago
Browser page not refreshing correctly from email link to reset password
RS
Royston, United Kingdom • 1 years agoMy Bookings page not loading (for over a week)
R
Norwich, United Kingdom • 1 years agoLogin and reset password pages not functioning
Chloe
Ely, United Kingdom • 1 years agoCan't access my bookings page
Bill Whatley
Stratford-upon-Avon, United Kingdom • 1 years agoSOME PAGES NOT WORKING
JV
Liverpool, United Kingdom • 1 years agoMy bookings not loading
Jim Mr Deane
Gloucester, United Kingdom • 1 years agocannot p[ay
Richard Vann
Manchester, United Kingdom • 1 years agoApp not working currently. Cannot search times or train availability or book tickets
Newbury
Mallaig, United Kingdom • 1 years agoApp down
London, United Kingdom • 1 years ago
Login not working
Password reset not working
Henri
Madrid, Spain • 1 years agoCan´t sign in to app
Isobel Finnie
Croy, United Kingdom • 1 years agoMy ticket has not appeared in the app. I have the confirmation email, but it won't appear in 'mytickets'
Nick Wallis
Swadlincote, United Kingdom • 1 years agoMy booking page not showing up
Darlington, United Kingdom • 1 years ago
not able to book tickets - problem at their end
Cwmbran, United Kingdom • 1 years ago
not continuing at the payment page
Karen Botting
Northolt, United Kingdom • 1 years agoWaiting for email with the tickets
Bedworth, United Kingdom • 1 years ago
Can’t buy tickets for future days
Oadby, United Kingdom • 1 years ago
Business Travel is down
jack smith
Grimsby, United Kingdom • 1 years agoit is saying I am logged in with Facebook but asking me to still log in
Lieve Matthys-Sutherland
Glasgow, United Kingdom • 1 years agoI have been blocked
London, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Lost bookings
Newcastle, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Cannot book ticket
G evans
Newcastle, United Kingdom of Great Britain and Northern Ireland • 1 years agoCannot book a ticket
Sonia Ghaleb
Birmingham, United Kingdom of Great Britain and Northern Ireland • 1 years agoNot accepting payments. I have tried to pay by credit card four times and when I confirm payment on my banking app Trainline then says it hasn’t gone through. I then choose another payment method and it’s just whirring
Heather
Reading, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan't book online or app with various cards
Marina Quick
Aberystwyth, United Kingdom of Great Britain and Northern Ireland • 1 years agocannot get thr train line to work today, keeps coming up with message ....something has gone wrong
Westhill, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Not allowing me to book tickets
Croydon, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Apple Pay not working
Fred
Sheffield, United Kingdom of Great Britain and Northern Ireland • 1 years agoLost mothership every time I look for a ticket