Is tutanota.com down - January, 2025?

Tutanota Outages and Status
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Tutanota is a secure email service that provides users with an encrypted mailbox for private communication. It offers end-to-end encryption for emails and the ability to securely store contacts, calendars, and files for free. With Tutanota, users can send and receive emails securely, without worrying about their data being accessed by third parties.

Last check: Just Now |

URL Checked:

https://tutanota.com/

Last Down:

not recently

Response Time:

17.7 ms.

tutanota.com outages reported by users in the last 24 hours

No Tutanota problems reported in the last 24 hours

This chart shows the number of Tutanota outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Tutanota User Reports

Check out the latest user reports on Tutanota, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • CA Flag Icon
    Jan 16, 2025 - 00:04

    A visitor from Wellesley, Canada has reported a problem with Android 14 unresponsive

  • CA Flag Icon
    Jan 15, 2025 - 21:29

    A visitor from Scarborough, Canada has reported a problem with History

  • CA Flag Icon
    Jan 15, 2025 - 21:29

    A visitor from Scarborough, Canada has reported a problem with History

  • CA Flag Icon
    Jan 15, 2025 - 21:29

    A visitor from Scarborough, Canada has reported a problem with History

  • SE Flag Icon
    Jan 13, 2025 - 13:57

    A visitor from Stockholm, Sweden has reported a problem with Android 14 unresponsive

  • NL Flag Icon
    Jan 03, 2025 - 07:42

    A visitor from Almere Stad, The Netherlands has reported a problem with Android 14 unresponsive

  • JP Flag Icon
    Dec 28, 2024 - 03:59

    A visitor from Tokyo, Japan has reported a problem with History

Join Tutanota Discussion

Suggestions? Issues? Outages?
Please share your Tutanota experience with other users around the globe.

CA Flag Icon

Wellesley, Canada 6 days ago

Just keeps saying I'm offline when I'm not

CA Flag Icon

Justin

Scarborough, Canada 6 days ago

Here what i found from Dec 2024on the web , it s DDoS that i meant to write 9not DDsc) looks like TutaSupport gave a feedback here if i am correct:

@TutaSupport @GenX088 @TutaPrivacy Tuta is not down, but it's possible that your malware protection is blocking access to us - which is a side-effect of the DDoS attacks. We're working with these malware lists to remove our IPs which were wrongfully reported. Please try to access with a different connection.
2024-12-28 09:49:21

CA Flag Icon

Scarborough, Canada 6 days ago

Here what i found from Dec 2024on the web , it s DDoS that i meant to write 9not DDsc) looks like TutaSupport gave a feedback here if i am correct:

@TutaSupport @GenX088 @TutaPrivacy Tuta is not down, but it's possible that your malware protection is blocking access to us - which is a side-effect of the DDoS attacks. We're working with these malware lists to remove our IPs which were wrongfully reported. Please try to access with a different connection.
2024-12-28 09:49:21

CA Flag Icon

Justin

Scarborough, Canada 6 days ago

No access to its Website since 06 January 2025 (10 days) ; so cannot access my emails concerning my job applications (past and present ones). I am always using Services Canada stations since 2020 never had a problem.

I am getting the "504 Timeout Error ...remote server" always now.

Can TUTA review the list of IPs blocking access ( Tuta to contact SERVICES CANADA) apparently a false DDsc? or reported a FALSE security issue.

Thanks for sharing your feeback folks.

CA Flag Icon

Scarborough, Canada 6 days ago

No access to its Website since 06 January 2025 (10 days) ; so cannot access my emails concerning my job applications (past and present ones). I am always using Services Canada stations since 2020 never had a problem.

I am getting the "504 Timeout Error ...remote server" always now.

Can TUTA review the list of IPs blocking access ( Tuta to contact SERVICES CANADA) apparently a false DDsc? or reported a FALSE security issue.

Thanks for sharing your feeback folks.

US Flag Icon

Teo

Baltimore, United States 28 days ago

wont let me log in after an update it keep telling me i am offline that need to get a paid service

GB Flag Icon

Rose H

Huddersfield, United Kingdom 1 months ago

Keep getting message my account is offline - when everything else on my iPhone is working perfectly. Account then disappeared altogether and am unable to reset even using the recovery password. Been using Tutanota for years and never had a problem before. Obviously won’t have anymore problems as my account has disappeared!

GB Flag Icon

Michael N.

Basildon, United Kingdom 1 months ago

For 24 hrs now unable to login to tuta - getting message:-

Secure Connection Failed

An error occurred during a connection to app.tuta.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

This never happened before.

AU Flag Icon

mike

Melbourne, Australia 4 months ago

hey there, can't login. have tried many times, also cleared cache and cookies in my latest firefox 130.0 all to no avail. running linux mint

GB Flag Icon

34_Lies

Cambridge, United Kingdom 6 months ago

For several days now Tuta's Android app is unresponsive, with login buffering non-stop. I was able to access my account from my desktop, so whatever it is seems (or at least seemed to be) limited to mobile devices.

US Flag Icon

KvW

Seattle, United States 8 months ago

No access to tuta.com in over 24 hours.

DE Flag Icon

Walrus

Frankfurt am Main, Germany 8 months ago

Can't log in, infinitely loads

AT Flag Icon

Seekirchen am Wallersee, Austria 8 months ago

Login not possible

GB Flag Icon

joe

Poole, United Kingdom 9 months ago

Cannot log in at all, this is the third time this week!

US Flag Icon

Brandon

Charlotte, United States 10 months ago

server is down can't connect

GB Flag Icon

Birmingham, United Kingdom 1 years ago

Can't use the email at all.

GB Flag Icon

Cheltenham, United Kingdom 1 years ago

server not connecting!!!

GB Flag Icon

Chelmsford, United Kingdom of Great Britain and Northern Ireland 1 years ago

Cannot get to tutanota.com on Plusnet. trace stops at 217.71.99.93

Most common Tutanota problems reported by users

48

History

26

Receiving

26

Android 14 unresponsive

Tutanota Outage Locations

Location

Reports

Last Reported

CA Flag Icon

Wellesley, Ontario, CA

6

6 days ago

GB Flag Icon

Huddersfield, England, GB

19

1 months ago

AU Flag Icon

Brisbane, Queensland, AU

1

5 months ago

FR Flag Icon

Toulouse, Occitanie, FR

1

6 months ago

US Flag Icon

Seattle, Washington, US

2

8 months ago

DE Flag Icon

Frankfurt am Main, Hesse, DE

2

8 months ago

AT Flag Icon

Seekirchen am Wallersee, Salzburg, AT

1

8 months ago

US Flag Icon

Lancaster, Pennsylvania, US

1

9 months ago

UA Flag Icon

Dnipro, Dnipropetrovsk Oblast, UA

1

9 months ago

US Flag Icon

Charlotte, North Carolina, US

1

10 months ago

Are you experiencing issues with Tutanota right now?

Is tutanota.com not working for you? If you are having issues with Tutanota, please use one of the options below to report a problem with the service

tutanota.com website response status history

Date and Time

Response Time

Status Code

Jan 21, 2025 - 20:12

17.7 ms.

200

Jan 21, 2025 - 08:36

17.62 ms.

200

Jan 21, 2025 - 03:25

17.38 ms.

200

Jan 20, 2025 - 19:54

18.81 ms.

200

Jan 19, 2025 - 03:36

25.64 ms.

200

Jan 18, 2025 - 20:00

25.76 ms.

200

Jan 18, 2025 - 08:02

25.41 ms.

200

This table shows the tutanota.com outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If Tutanota is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if tutanota.com is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

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Frequently Asked Questions

We have recently sent browser requests to Tutanota.com and it's up and running with status code 200 (UP) and a response time of 17.7 ms. We recommend clearing your cache or restarting/updating your app.

If you are experiencing slow performance while using Tutanota.com, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.