Is waitrose.com down - January, 2025?
Waitrose is a chain of British supermarkets, owned by the John Lewis Partnership, offering quality groceries, wine and spirits, and household items. The stores offer a range of products from organic and locally sourced produce to convenience and ready meals. Waitrose also provides an online service, with customers able to order their products online.
URL Checked:
https://waitrose.com/
Last Down:
not recently
Response Time:
1.1 ms.
waitrose.com outages reported by users in the last 24 hours
No Waitrose problems reported in the last 24 hours
This chart shows the number of Waitrose outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.
Recent Waitrose User Reports
Check out the latest user reports on Waitrose, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.
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Jan 09, 2025 - 12:19A visitor from Croydon, United Kingdom has reported a problem with Order Tracking
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Jan 09, 2025 - 12:19
A visitor from Croydon, United Kingdom has reported a problem with Order Tracking
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Nov 07, 2024 - 14:55
A visitor from London, United Kingdom has reported a problem with Can’t order delivery
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Nov 07, 2024 - 10:29
A visitor from Bristol, United Kingdom has reported a problem with Can’t order delivery
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Nov 03, 2024 - 18:50
A visitor from Bromley, United Kingdom has reported a problem with Can’t order delivery
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Oct 20, 2024 - 12:32
A visitor from Alton, United Kingdom has reported a problem with Can’t order delivery
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Oct 13, 2024 - 20:09
A visitor from Camden, United Kingdom has reported a problem with Can’t order delivery
Join Waitrose Discussion
Suggestions? Issues? Outages?Please share your Waitrose experience with other users around the globe.
Most common Waitrose problems reported by users
Order Tracking
Order not delivered
Can’t order delivery
Waitrose Outage Locations
Location
Reports
Last Reported
Croydon, England, GB
211
12 days ago
Cardiff, Wales, GB
7
8 months ago
Glasgow, Scotland, GB
9
11 months ago
Lisbon, Lisbon, PT
1
1 years ago
Lisbon, Lisboa, PT
1
1 years ago
Kilkeel, Northern Ireland, GB
1
1 years ago
Are you experiencing issues with Waitrose right now?
Is waitrose.com not working for you? If you are having issues with Waitrose, please use one of the options below to report a problem with the service
waitrose.com website response status history
Date and Time
Response Time
Status Code
Jan 22, 2025 - 03:02
1.1 ms.
200
Jan 21, 2025 - 14:55
1.23 ms.
200
Jan 21, 2025 - 07:33
1.25 ms.
200
Jan 21, 2025 - 00:20
1.14 ms.
200
Jan 20, 2025 - 10:40
1.61 ms.
200
Jan 19, 2025 - 07:37
1.7 ms.
200
Jan 19, 2025 - 02:31
2.02 ms.
200
This table shows the waitrose.com outage requests and response browser checks executed automatically by the sitedown.uk service. All data in the table is in the Europe/London time zone. If Waitrose is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if waitrose.com is not working
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Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.
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Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.
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Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.
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Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.
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Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.
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Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.
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Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.
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Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.
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Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.
Ivor
London, United Kingdom • 2 months agoJust before displaying the screen asking for credit card number etc, the system reports a "Problem", but doesn't say what it is !
df
Bristol, United Kingdom • 2 months agoSearch function not working.
Bromley, United Kingdom • 2 months ago
Can't login
Alan Barnett
Alton, United Kingdom • 3 months agoAlton branch all power down.
Roger Matthews
Wandsworth, United Kingdom • 3 months agoNot able to log on to Waitrose all day - message received when trying to log on 'We are experiencing a high volume of login attempts. Please wait and try again'
Brian Parks
Gainsborough, United Kingdom • 5 months agoCan't log in to app or website
Brian Parks
Gainsborough, United Kingdom • 5 months agoI can't access the Waitrose site or app on my desktop computer, iphone or Kindle Fire
Sam Crowe white
Newham, United Kingdom • 6 months agoThey say they can’t take payment and to ring I’ve checked with my card company all ok my end I’ve now been on hold to customer services for over a hr getting nowhere
Chris Collier-Roberts
Cardiff, United Kingdom • 8 months agoOn line grocery site says down for planned maintenance., Try again later.
Cannot order food or arrange delivery delivery. No access to site
Rose
Hitchin, United Kingdom • 8 months agotrying to order online but all areas only have 2 or 3 lines available. click on "wine" and 2 cans are displayed! same issue right across product range. Unbelievable.
Maggie
Tilbury, United Kingdom • 9 months agoCan't complete checkout
Linda
Bolton, United Kingdom • 9 months agoCannot checkout of online order gets as far as 3 then stops
J Dickson
Bristol, United Kingdom • 9 months agoCan't order a slot for delivery. Keeps saying refresh.
Susan
London, United Kingdom • 9 months agoI have been trying to checkout for nearly two hours !
Sutton, United Kingdom • 10 months ago
Wensite says access denied
Pauline wilson
Bradford, United Kingdom • 10 months agoNot been able to log in for 5days no one seems to
Be able to help or give a reason
Welshpool, United Kingdom • 10 months ago
I can’t check out online it says “ there has been a problem try again” but when I press it nothing happens.
Patricia Seth
Islington, United Kingdom • 10 months agoWebsite not loading
London, United Kingdom • 10 months ago
Everything is unavailable
Andrea Atherton
Leeds, United Kingdom • 10 months agoI can’t check out
Eve
Sudbury, United Kingdom • 10 months agoAfter amending my order I am not able to check out, either instant pot review
LINDA
Pontypridd, United Kingdom • 11 months agoI can't get on the website for Waitrose. I want to book a delivery
Nemo
Maidstone, United Kingdom • 11 months agoUnable to access website - just get an error message
Graham
Royal Tunbridge Wells, United Kingdom • 11 months agoAn error occurred while processing your request.
Reference #97.554bdd58.1706545536.13f1ed42
Steve
Luton, United Kingdom • 11 months agocurrently I can't checkout on the app and the website won't load
Chatteris, United Kingdom • 11 months ago
Been down most of day
Ann Pearson
Walsall, United Kingdom • 11 months agocannot log on to Waitrose site
Haddington, United Kingdom • 11 months ago
Cannot log in
Jane Williams
Croydon, United Kingdom • 11 months agoWaitrose not available
Oxted, United Kingdom • 11 months ago
Couldn’t checkout and now can’t get back on to site.
Lightwater, United Kingdom • 11 months ago
Unable to access web site.
Elizabeth Walton
Bournemouth, United Kingdom • 11 months agoTrying to make am order
Marcia Rule
Rushden, United Kingdom • 11 months agoCan’t get on their website
Stockport, United Kingdom • 11 months ago
Website appears to be down
J horan
Bury St Edmunds, United Kingdom • 11 months agoWebsite won't load
Rayleigh, United Kingdom • 11 months ago
Can’t get onto website
Ipswich, United Kingdom • 11 months ago
Does not connect
Mildred Wilson
Ormskirk, United Kingdom • 11 months agoa
Annoying to have wasted time sorting delivery items for system to crash before logged out
Peter
London, United Kingdom • 11 months agoCan't access the website
Ipswich, United Kingdom • 11 months ago
Can't get onto the site
Leighton Buzzard, United Kingdom • 11 months ago
can't login
Debbie Day
Pewsey, United Kingdom • 11 months agoCan't access website for the last hour
Hove, United Kingdom • 11 months ago
Can't order food
tony
Wallington, United Kingdom • 11 months agoSite crashes when you try to checkout after amending
delivery slot
Keeley Connolly
Andover, United Kingdom • 1 years agoI’m can not check out my order says there is a problem
Lisbon, Portugal • 1 years ago
It just keeps showing the sign in page over and over again
tracey whellams
Leicestershire, United Kingdom • 1 years agoi can't check out
Stafford
Middlewich, United Kingdom • 1 years agoMid ordering it through me off the site and for 45 minutes I haven't been able to log back on
Formby, United Kingdom • 1 years ago
not able to log in to accountbecause of problems thry are having
J Goding
Bournemouth, United Kingdom • 1 years agoNearly finished my order and it’s logged me out. Not very happy.
Colin
Hook, United Kingdom • 1 years agoConstant message saying they are experiencing a high number of log in attempts, so try again later.
Yvonne
Paisley, United Kingdom • 1 years agoUnable to log in to online shopping issues states "high volume of login attempts"
Eileen Sykes
Exeter, United Kingdom • 1 years agoNot allowed to book a slot or sign in
M
Warrington, United Kingdom • 1 years agoLogged out of account can’t log back in
S Freytag
Hartlepool, United Kingdom • 1 years agoCan't sign in
Ian Dyson
Fareham, United Kingdom • 1 years agoi cannot get into website without being thrown out again!
J Graham
Bromsgrove, United Kingdom • 1 years agoUnable to purchase on line - customer services stated that the system is currently down and they hope to get back on line within approximately 2 hours time
B Cook
Bolton, United Kingdom • 1 years agoCant log in to my Waitrose account to shop on line
Christine Scanlan
Coalville, United Kingdom • 1 years agoUnable to checkout after amending my order. Sunday 12th November 2923
Pamela Tyte
Dagenham, United Kingdom • 1 years agoCan't choose personalised voucher
Shirley Murkett
Exeter, United Kingdom • 1 years agoIt keeps saying refresh since lunch time today I cannot amend my order
Vernon Isherwood
Newton Aycliffe, United Kingdom • 1 years agoI am unable to complete checkout for my order, and Customer Service is taking an unusually long time to answer
Bert Batty
Derby, United Kingdom • 1 years agocannot book a slot. calender locked at December
Eleanor M. Townsend
Cheltenham, United Kingdom • 1 years agoUnable to checkout my online order!
Helen Watson
Warwickshire, United Kingdom • 1 years agoCan not check out
Milton Keynes, United Kingdom • 1 years ago
website lot loading
Alma Djanogly
Wembley, United Kingdom • 1 years agoH0me delivery...is not working for the 3 days...halp
Trent, United Kingdom of Great Britain and Northern Ireland • 1 years ago
Cannot complete a checkout
lex
Leeds, United Kingdom of Great Britain and Northern Ireland • 1 years agoimpossible to place order, keeps reloading...Ive updated my browser.
Coveney
Wistow, United Kingdom of Great Britain and Northern Ireland • 1 years agoWebsite keeps crashing. Have tried to amend my order for the last 1 hr and am getting really fed up with your website - it is rubbish and needs a good reboot. Please sort this out or I am getting my shopping from someone else.
Peter Gagen
Croydon, United Kingdom of Great Britain and Northern Ireland • 1 years agoNo checkout. Frozen page again.
Lindsay kent
Claggan, United Kingdom of Great Britain and Northern Ireland • 1 years agoCannot checkout 03 09 23
Lorelly Wheeler
Newbold Verdon, United Kingdom of Great Britain and Northern Ireland • 1 years agoYou say you have had an issue but you dont say what.
C Whybrow
London, United Kingdom of Great Britain and Northern Ireland • 1 years agoCan’t track a delivery for today
Brian Sansom
Birmingham, United Kingdom of Great Britain and Northern Ireland • 1 years agoAll delivery slots show as unavailable