Is aegon.co.uk down - February, 2025?

Aegon Outages and Status
Aegon Logo

Aegon.co.uk is a reputable digital platform based in the UK that caters to multiple financial needs. It offers a wide array of services such as pensions, individual savings accounts (ISAs), protection insurance and investment solutions. Their website is user-friendly and provides extensive financial resources to assist users in making informed decisions. The team at Aegon.co.uk is committed to providing quality customer service, thus ensuring a seamless experience for their clients.

aegon.co.uk outages reported by users in the last 24 hours

Possible Aegon outages reported in the last 24 hours!

This chart shows the number of Aegon outages/problems reported by users in the past 24 hours. All data in the chart is in the Europe/London time zone.

Recent Aegon User Reports

Check out the latest user reports on Aegon, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • GB Flag Icon
    Feb 05, 2025 - 16:43

    A visitor from Hengoed, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Feb 04, 2025 - 12:17

    A visitor from Redhill, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Feb 04, 2025 - 12:16

    A visitor from Redhill, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Feb 04, 2025 - 11:45

    A visitor from London, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Feb 04, 2025 - 11:43

    A visitor from Tipton, United Kingdom has reported a problem with General Issues

  • GB Flag Icon
    Feb 04, 2025 - 11:40

    A visitor from Tipton, United Kingdom has reported a problem with Service

  • GB Flag Icon
    Feb 02, 2025 - 11:11

    A visitor from Winsford, United Kingdom has reported a problem with Service

Join Aegon Discussion

Suggestions? Issues? Outages?
Please share your Aegon experience with other users around the globe.

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SD

London, United Kingdom 1 days ago

Issue logging in (using app). I enter name and password but it never gets to the list of accounts. I just get an error page and message to call helpdesk.

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Greg furnval

Winsford, United Kingdom 3 days ago

3days down and still no log in or apology

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P Walker

Winsford, United Kingdom 4 days ago

So called Aegon dashboard has been down since Thursday pm
No explanation or warning
Impossible to contact at weekends and awful weekdays
Web chat is hopeless

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Alice Nunn

Winsford, United Kingdom 4 days ago

Aegon dashboard for log on has been down since Thursday 30th January

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Hayes, United Kingdom 4 days ago

Just can’t log in

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R Neill

Winsford, United Kingdom 5 days ago

Still not accepting log in
Has been down now for 2 days

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P walker

Winsford, United Kingdom 5 days ago

App not working

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Rob wallet

Winsford, United Kingdom 5 days ago

No log in on platform works Aegon admit serious problems with website and no end date to rectify
Disgraceful IT as always

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Peter Waller

Winsford, United Kingdom 5 days ago

Aegon platform has been down for 36 hours

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Tony

Swindon, United Kingdom 15 days ago

Can login, but not access pension

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Phil Hemingford

Saint Ives, United Kingdom 2 months ago

Website will not allow access to specific accounts, says sorry, call customer service. I did this over a month ago and was able to get balance verbally but am unable to move funds around. This is a serious problem they must resolve quickly.

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Pedro

Belfast, United Kingdom 2 months ago

App not allowing log in

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CEV

Lambeth, United Kingdom 3 months ago

Why can’t I get I touch with Aegon?
I did submit an e contact form but not any reply so far. Not even an acknowledgement.
This company has my money and has taken out a double direct debit payment.

GB Flag Icon

CEV

Lambeth, United Kingdom 3 months ago

Why can’t I get I touch with Aegon? I did submit an e contact form but not any reply so far. Not even an acknowledgement. This company has my money and has taken out a double direct debit payment

GB Flag Icon

CEV

Lambeth, United Kingdom 3 months ago

Why can’t I get I touch with Aegon?
I did submit an e contact form but not any reply so far. Not even an acknowledgement.
This company has my money and has taken out a double direct debit payment.

GB Flag Icon

James

Southwark, United Kingdom 4 months ago

Site error: “ Sorry, we can't access the information we need to complete your request at the moment. The system might be busy - please try again later.”

Most common Aegon problems reported by users

55

Service

45

General Issues

Aegon Outage Locations

Location

Reports

Last Reported

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Hengoed, Wales, GB

1

2 hours ago

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Redhill, England, GB

30

1 days ago

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Belfast, Northern Ireland, GB

1

2 months ago

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Glasgow, Scotland, GB

1

4 months ago

Are you experiencing issues with Aegon right now?

Is aegon.co.uk not working for you? If you are having issues with Aegon, please use one of the options below to report a problem with the service

Tips if aegon.co.uk is not working

  • Verify the URL - One of the most frequent causes of not being able to visit a web page is entering an incorrect URL. If you're URL is wrong, the website may redirect to another website or display an error page.

  • Use a Different Device - Try using a different computer or device to access the website or app. We also advise you to attempt rebooting your device.

  • Delete Browser Cache - It's possible that cached files are preventing your browser from downloading new web pages. Refreshing the page will clear it. To do that, click Ctrl + F5 on a Windows PC or Cmd + Shift, then press R on a Mac.

  • Clear Browser Cookies - Clearing browser cookies fixes certain issues, such as loading or formatting issues on sites. You can do this by clicking your browser settings, then privacy, then clearing browsing data.

  • Use Incognito Mode - You can also try viewing the website in private mode or incognito mode first. By using this, cookies and all temporary cache will be automatically disabled.

  • Restart Your Router - Try restarting your network connection if other websites or apps are having problems or are running slowly.

  • Firewall and Antivirus - Your ISP provider may have blocked the website or app you are attempting to access. If that's the case, you can try using a VPN service to visit the website or app to see if it will work.

  • Check your Firewall & Antivirus - These can occasionally block access to certain websites or services. To troubleshoot this issue, you may consider temporarily disabling them to see if it resolves the problem.

  • Clear DNS Cache - To speed things up, all OS systems save name resolution information into the DNS cache. In your case, the information recorded could be outdated or incorrect. We advise you to search on How-To guides on the web to clear your DNS Cache.

Latest aegon.co.uk screenshot
Rate your experience with Aegon uptime performance over the last 30 days

Frequently Asked Questions

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

If you are experiencing slow performance while using Aegon.co.uk, it may be your internet connection. Before you call your internet provider to ask about the slow speed, make sure to clear your cache, update the app, and check for any outages first.

HTTP response status code is a 3-digit code returned by the server indicating the status of the request. The code is typically accompanied by a message that provides additional information about the response such as:
  • 2XX - Successful - Website is up & reachable.

  • 3XX - Redirect - The website is accessible, but the browser is redirected to another page.

  • 4XX - Browser Error - The requested page is not available or doesn’t exist.

  • 5XX - Server Error - There are internal errors on the server.

The status code helps developers and users to understand what’s happening with a certain request. This also serves as a guide to take appropriate actions if needed.

The HTTP response time is the amount of time it takes a website to respond to a request made by your device. It calculates how long it takes for a website to load after you click on a link or type a URL into your browser.

Aside from trying a different device, you can also check your device's software if it’s up to date by checking for available updates in your settings.

If the issue persists after trying all of our tips, you can report the issue to us so we can further investigate. By this, you can also see if other users are experiencing it, too.